Draft:Why should business use customer relationship management

Copper Appoints Emilia D'Anzica as Chief Customer Officer to Enhance Customer Experience and Success

Retrieved on: 
Wednesday, March 18, 2020
Business, Marketing, Customer experience, Economy, Services marketing, Brand management, Business process, Customer success, Draft:Why should business use customer relationship management

With more than twenty years of customer experience, Emilia will lead the customer support and success teams to help drive increased value to Copper customers.

Key Points: 
  • With more than twenty years of customer experience, Emilia will lead the customer support and success teams to help drive increased value to Copper customers.
  • Copper is dedicated to building a culture around customer success and improving its platform in ways that enhance productivity and match the workplace preferences of small businesses.
  • Emilia will oversee Copper's global customer success expansion, which will allow the company to get more insights into how customers use Copper and what future enhancements the company can make to improve customer success.
  • Prior to joining Copper, Emilia founded management consultant company Customer Growth Advisors, which was acquired by Winning by Design.

Continuity Programs Announces SMS Text Messaging Functionality Inside Mortgage CRM

Retrieved on: 
Tuesday, January 7, 2020
Marketing, Business, Cloud applications, Customer relationship management, Services marketing, Cloud computing, ERP software, Marketing automation, Cloud infrastructure, Draft:Why should business use customer relationship management, eCRM

Continuity Programs connected its mortgage CRM software with Twilio's communication platform.

Key Points: 
  • Continuity Programs connected its mortgage CRM software with Twilio's communication platform.
  • "This addition to MyCRMDashboard has the potential to allow loan officers to scale their SMS outreach to their contacts," said Kirk King, president of Continuity Programs.
  • Continuity Programs used feedback from existing financial industry users to develop this new feature within its mortgage CRM software.
  • Continuity Programs, Inc. serves mortgage and real estate companies with easy-to-use customer relationship management (CRM) software and automated marketing solutions.

Global Customer Relationship Management (CRM) Software Industry

Retrieved on: 
Monday, December 23, 2019
Marketing, Business, Cloud applications, Customer relationship management, Services marketing, Cloud computing, ERP software, Cloud infrastructure, Draft:Why should business use customer relationship management, Microsoft Dynamics CRM

Table 40: United States Customer Relationship Management (CRM) Software Market Estimates and Projections in US$ Thousand by Organization Size: 2018 to 2025

Key Points: 
  • Table 40: United States Customer Relationship Management (CRM) Software Market Estimates and Projections in US$ Thousand by Organization Size: 2018 to 2025
    Table 41: Customer Relationship Management (CRM) Software Market in the United States by Organization Size: A Historic Review in US$ Thousand for 2009-2017
    Table 42: United States Customer Relationship Management (CRM) Software Market Share Breakdown by Organization Size: 2009 VS 2019 VS 2025
    Table 43: Customer Relationship Management (CRM) Software Market in US$ Thousand in the United States by Deployment: 2018-2025
    Table 44: United States Customer Relationship Management (CRM) Software Market Retrospective Analysis in US$ Thousand by Deployment: 2009-2017
    Table 45: United States Customer Relationship Management (CRM) Software Market Share Breakdown by Deployment: 2009 VS 2019 VS 2025
    Table 46: United States Customer Relationship Management (CRM) Software Latent Demand Forecasts in US$ Thousand by Application: 2018 to 2025
    Table 48: Customer Relationship Management (CRM) Software Market Share Breakdown in the United States by Application: 2009 VS 2019 VS 2025
    Table 49: Canadian Customer Relationship Management (CRM) Software Market Estimates and Forecasts in US$ Thousand by Organization Size: 2018 to 2025
    Table 50: Canadian Customer Relationship Management (CRM) Software Historic Market Review by Organization Size in US$ Thousand: 2009-2017
    Table 51: Customer Relationship Management (CRM) Software Market in Canada: Percentage Share Breakdown of Sales by Organization Size for 2009, 2019, and 2025
    Table 52: Customer Relationship Management (CRM) Software Market Analysis in Canada in US$ Thousand by Deployment: 2018-2025
    Table 53: Customer Relationship Management (CRM) Software Market in Canada: Historic Review in US$ Thousand by Deployment for the Period 2009-2017
    Table 54: Canadian Customer Relationship Management (CRM) Software Market Share Breakdown by Deployment: 2009 VS 2019 VS 2025
    Table 55: Canadian Customer Relationship Management (CRM) Software Market Quantitative Demand Analysis in US$ Thousand by Application: 2018 to 2025
    Table 56: Customer Relationship Management (CRM) Software Market in Canada: Summarization of Historic Demand Patterns in US$ Thousand by Application for 2009-2017
    Table 57: Canadian Customer Relationship Management (CRM) Software Market Share Analysis by Application: 2009 VS 2019 VS 2025
    Table 58: Japanese Market for Customer Relationship Management (CRM) Software: Annual Sales Estimates and Projections in US$ Thousand by Organization Size for the Period 2018-2025
    Table 59: Customer Relationship Management (CRM) Software Market in Japan: Historic Sales Analysis in US$ Thousand by Organization Size for the Period 2009-2017
    Table 60: Japanese Customer Relationship Management (CRM) Software Market Share Analysis by Organization Size: 2009 VS 2019 VS 2025
    Table 61: Japanese Medium & Long-Term Outlook for Customer Relationship Management (CRM) Software Market in US$ Thousand by Deployment: 2018-2025
    Table 62: Customer Relationship Management (CRM) Software Market in Japan in US$ Thousand by Deployment: 2009-2017
    Table 63: Japanese Customer Relationship Management (CRM) Software Market Percentage Share Distribution by Deployment: 2009 VS 2019 VS 2025
    Table 64: Japanese Demand Estimates and Forecasts for Customer Relationship Management (CRM) Software in US$ Thousand by Application: 2018 to 2025
    Table 65: Japanese Customer Relationship Management (CRM) Software Market in US$ Thousand by Application: 2009-2017
    Table 66: Customer Relationship Management (CRM) Software Market Share Shift in Japan by Application: 2009 VS 2019 VS 2025
    Table 68: Customer Relationship Management (CRM) Software Historic Market Analysis in China in US$ Thousand by Organization Size: 2009-2017
    Table 69: Chinese Customer Relationship Management (CRM) Software Market by Organization Size: Percentage Breakdown of Sales for 2009, 2019, and 2025
    Table 70: Customer Relationship Management (CRM) Software Market Estimates and Forecasts in China in US$ Thousand by Deployment: 2018-2025
    Table 71: Chinese Customer Relationship Management (CRM) Software Retrospective Market Scenario in US$ Thousand by Deployment: 2009-2017
    Table 72: Customer Relationship Management (CRM) Software Market in China: Percentage Share Analysis by Deployment for 2009, 2019, and 2025
    Table 73: Chinese Demand for Customer Relationship Management (CRM) Software in US$ Thousand by Application: 2018 to 2025
    Table 74: Customer Relationship Management (CRM) Software Market Review in China in US$ Thousand by Application: 2009-2017
    Table 75: Chinese Customer Relationship Management (CRM) Software Market Share Breakdown by Application: 2009 VS 2019 VS 2025
    Table 76: European Customer Relationship Management (CRM) Software Market Demand Scenario in US$ Thousand by Region/Country: 2018-2025
    Table 77: Customer Relationship Management (CRM) Software Market in Europe: A Historic Market Perspective in US$ Thousand by Region/Country for the Period 2009-2017
    Table 78: European Customer Relationship Management (CRM) Software Market Share Shift by Region/Country: 2009 VS 2019 VS 2025
    Table 79: European Customer Relationship Management (CRM) Software Market Estimates and Forecasts in US$ Thousand by Organization Size: 2018-2025
    Table 80: Customer Relationship Management (CRM) Software Market in Europe in US$ Thousand by Organization Size: A Historic Review for the Period 2009-2017
    Table 81: European Customer Relationship Management (CRM) Software Market Share Breakdown by Organization Size: 2009 VS 2019 VS 2025
    Table 82: European Customer Relationship Management (CRM) Software Market Assessment in US$ Thousand by Deployment: 2018-2025
    Table 83: European Customer Relationship Management (CRM) Software Historic Market Review in US$ Thousand by Deployment: 2009-2017
    Table 84: Customer Relationship Management (CRM) Software Market in Europe: Percentage Breakdown of Sales by Deployment for 2009, 2019, and 2025
    Table 85: European Customer Relationship Management (CRM) Software Addressable Market Opportunity in US$ Thousand by Application: 2018-2025
    Table 86: Customer Relationship Management (CRM) Software Market in Europe: Summarization of Historic Demand in US$ Thousand by Application for the Period 2009-2017
    Table 87: European Customer Relationship Management (CRM) Software Market Share Analysis by Application: 2009 VS 2019 VS 2025
    Table 88: Customer Relationship Management (CRM) Software Market in France by Organization Size: Estimates and Projections in US$ Thousand for the Period 2018-2025
    Table 89: French Customer Relationship Management (CRM) Software Historic Market Scenario in US$ Thousand by Organization Size: 2009-2017
    Table 90: French Customer Relationship Management (CRM) Software Market Share Analysis by Organization Size: 2009 VS 2019 VS 2025
    Table 91: French Customer Relationship Management (CRM) Software Market Estimates and Projections in US$ Thousand by Deployment: 2018-2025
    Table 92: French Customer Relationship Management (CRM) Software Historic Market Analysis in US$ Thousand by Deployment: 2009-2017
    Table 93: French Customer Relationship Management (CRM) Software Market Share Breakdown by Deployment: 2009 VS 2019 VS 2025
    Table 94: Customer Relationship Management (CRM) Software Quantitative Demand Analysis in France in US$ Thousand by Application: 2018-2025
    Table 95: French Customer Relationship Management (CRM) Software Historic Market Review in US$ Thousand by Application: 2009-2017
    Table 96: French Customer Relationship Management (CRM) Software Market Share Analysis: A 17-Year Perspective by Application for 2009, 2019, and 2025
    Table 97: Customer Relationship Management (CRM) Software Market in Germany: Recent Past, Current and Future Analysis in US$ Thousand by Organization Size for the Period 2018-2025
    Table 98: German Customer Relationship Management (CRM) Software Historic Market Analysis in US$ Thousand by Organization Size: 2009-2017
    Table 99: German Customer Relationship Management (CRM) Software Market Share Breakdown by Organization Size: 2009 VS 2019 VS 2025
    Table 100: German Customer Relationship Management (CRM) Software Latent Demand Forecasts in US$ Thousand by Deployment: 2018-2025
    Table 101: Customer Relationship Management (CRM) Software Market in Germany: A Historic Perspective by Deployment in US$ Thousand for the Period 2009-2017
    Table 102: German Customer Relationship Management (CRM) Software Market Share Breakdown by Deployment: 2009 VS 2019 VS 2025
    Table 103: Customer Relationship Management (CRM) Software Market in Germany: Annual Sales Estimates and Forecasts in US$ Thousand by Application for the Period 2018-2025
    Table 104: German Customer Relationship Management (CRM) Software Market in Retrospect in US$ Thousand by Application: 2009-2017
    Table 105: Customer Relationship Management (CRM) Software Market Share Distribution in Germany by Application: 2009 VS 2019 VS 2025
    Table 107: Customer Relationship Management (CRM) Software Historic Market Analysis in Italy in US$ Thousand by Organization Size: 2009-2017
    Table 108: Italian Customer Relationship Management (CRM) Software Market by Organization Size: Percentage Breakdown of Sales for 2009, 2019, and 2025
    Table 109: Customer Relationship Management (CRM) Software Market Estimates and Forecasts in Italy in US$ Thousand by Deployment: 2018-2025
    Table 110: Italian Customer Relationship Management (CRM) Software Retrospective Market Scenario in US$ Thousand by Deployment: 2009-2017
    Table 111: Customer Relationship Management (CRM) Software Market in Italy: Percentage Share Analysis by Deployment for 2009, 2019, and 2025
    Table 112: Italian Demand for Customer Relationship Management (CRM) Software in US$ Thousand by Application: 2018 to 2025
    Table 113: Customer Relationship Management (CRM) Software Market Review in Italy in US$ Thousand by Application: 2009-2017
    Table 114: Italian Customer Relationship Management (CRM) Software Market Share Breakdown by Application: 2009 VS 2019 VS 2025
    Table 115: United Kingdom Market for Customer Relationship Management (CRM) Software: Annual Sales Estimates and Projections in US$ Thousand by Organization Size for the Period 2018-2025
    Table 116: Customer Relationship Management (CRM) Software Market in the United Kingdom: Historic Sales Analysis in US$ Thousand by Organization Size for the Period 2009-2017
    Table 117: United Kingdom Customer Relationship Management (CRM) Software Market Share Analysis by Organization Size: 2
    Table 118: United Kingdom Medium & Long-Term Outlook for Customer Relationship Management (CRM) Software Market in US$ Thousand by Deployment: 2018-2025
    Table 119: Customer Relationship Management (CRM) Software Market in the United Kingdom in US$ Thousand by Deployment: 2009-2017
    Table 120: United Kingdom Customer Relationship Management (CRM) Software Market Percentage Share Distribution by Deployment: 2009 VS 2019 VS 2025
    Table 121: United Kingdom Demand Estimates and Forecasts for Customer Relationship Management (CRM) Software in US$ Thousand by Application: 2018 to 2025
    Table 122: United Kingdom Customer Relationship Management (CRM) Software Market in US$ Thousand by Application: 2009-2017
    Table 123: Customer Relationship Management (CRM) Software Market Share Shift in the United Kingdom by Application: 2
    Table 124: Spanish Customer Relationship Management (CRM) Software Market Estimates and Forecasts in US$ Thousand by Organization Size: 2018 to 2025
    Table 125: Spanish Customer Relationship Management (CRM) Software Historic Market Review by Organization Size in US$ Thousand: 2009-2017
    Table 126: Customer Relationship Management (CRM) Software Market in Spain: Percentage Share Breakdown of Sales by Organization Size for 2009, 2019, and 2025
    Table 127: Customer Relationship Management (CRM) Software Market Analysis in Spain in US$ Thousand by Deployment: 2018-2025
    Table 128: Customer Relationship Management (CRM) Software Market in Spain: Historic Review in US$ Thousand by Deployment for the Period 2009-2017
    Table 129: Spanish Customer Relationship Management (CRM) Software Market Share Breakdown by Deployment: 2009 VS 2019 VS 2025
    Table 130: Spanish Customer Relationship Management (CRM) Software Market Quantitative Demand Analysis in US$ Thousand by Application: 2018 to 2025
    Table 131: Customer Relationship Management (CRM) Software Market in Spain: Summarization of Historic Demand Patterns in US$ Thousand by Application for 2009-2017
    Table 132: Spanish Customer Relationship Management (CRM) Software Market Share Analysis by Application: 2009 VS 2019 VS 2025
    Table 133: Russian Customer Relationship Management (CRM) Software Market Estimates and Projections in US$ Thousand by Organization Size: 2018 to 2025
    Table 134: Customer Relationship Management (CRM) Software Market in Russia by Organization Size: A Historic Review in US$ Thousand for 2009-2017
    Table 135: Russian Customer Relationship Management (CRM) Software Market Share Breakdown by Organization Size: 2009 VS 2019 VS 2025
    Table 136: Customer Relationship Management (CRM) Software Market in US$ Thousand in Russia by Deployment: 2018-2025
    Table 137: Russian Customer Relationship Management (CRM) Software Market Retrospective Analysis in US$ Thousand by Deployment: 2009-2017
    Table 138: Russian Customer Relationship Management (CRM) Software Market Share Breakdown by Deployment: 2009 VS 2019 VS 2025
    Table 139: Russian Customer Relationship Management (CRM) Software Latent Demand Forecasts in US$ Thousand by Application: 2018 to 2025
    Table 141: Customer Relationship Management (CRM) Software Market Share Breakdown in Russia by Application: 2009 VS 2
    Table 142: Rest of Europe Customer Relationship Management (CRM) Software Market Estimates and Forecasts in US$ Thousand by Organization Size: 2018-2025
    Table 143: Customer Relationship Management (CRM) Software Market in Rest of Europe in US$ Thousand by Organization Size: A Historic Review for the Period 2009-2017
    Table 144: Rest of Europe Customer Relationship Management (CRM) Software Market Share Breakdown by Organization Size: 2009 VS 2019 VS 2025
    Table 145: Rest of Europe Customer Relationship Management (CRM) Software Market Assessment in US$ Thousand by Deployment: 2018-2025
    Table 146: Rest of Europe Customer Relationship Management (CRM) Software Historic Market Review in US$ Thousand by Deployment: 2009-2017
    Table 147: Customer Relationship Management (CRM) Software Market in Rest of Europe: Percentage Breakdown of Sales by Deployment for 2009, 2019, and 2025
    Table 148: Rest of Europe Customer Relationship Management (CRM) Software Addressable Market Opportunity in US$ Thousand by Application: 2018-2025
    Table 149: Customer Relationship Management (CRM) Software Market in Rest of Europe: Summarization of Historic Demand in US$ Thousand by Application for the Period 2009-2017
    Table 150: Rest of Europe Customer Relationship Management (CRM) Software Market Share Analysis by Application: 2009 VS 2019 VS 2025
    Table 151: Asia-Pacific Customer Relationship Management (CRM) Software Market Estimates and Forecasts in US$ Thousand by Region/Country: 2018-2025
    Table 152: Customer Relationship Management (CRM) Software Market in Asia-Pacific: Historic Market Analysis in US$ Thousand by Region/Country for the Period 2009-2017
    Table 153: Asia-Pacific Customer Relationship Management (CRM) Software Market Share Analysis by Region/Country: 2009 VS 2
    Table 154: Customer Relationship Management (CRM) Software Market in Asia-Pacific by Organization Size: Estimates and Projections in US$ Thousand for the Period 2018-2025
    Table 155: Asia-Pacific Customer Relationship Management (CRM) Software Historic Market Scenario in US$ Thousand by Organization Size: 2009-2017
    Table 156: Asia-Pacific Customer Relationship Management (CRM) Software Market Share Analysis by Organization Size: 2009 VS 2019 VS 2025
    Table 157: Asia-Pacific Customer Relationship Management (CRM) Software Market Estimates and Projections in US$ Thousand by Deployment: 2018-2025
    Table 158: Asia-Pacific Customer Relationship Management (CRM) Software Historic Market Analysis in US$ Thousand by Deployment: 2009-2017
    Table 159: Asia-Pacific Customer Relationship Management (CRM) Software Historic Market Analysis in US$ Thousand by Deployment: 2009 VS 2019 VS 2025
    Table 160: Customer Relationship Management (CRM) Software Quantitative Demand Analysis in Asia-Pacific in US$ Thousand by Application: 2018-2025
    Table 161: Asia-Pacific Customer Relationship Management (CRM) Software Historic Market Review in US$ Thousand by Application: 2009-2017
    Table 162: Asia-Pacific Customer Relationship Management (CRM) Software Market Share Analysis: A 17-Year Perspective by Application for 2009, 2019, and 2025
    Table 163: Customer Relationship Management (CRM) Software Market in Australia: Recent Past, Current and Future Analysis in US$ Thousand by Organization Size for the Period 2018-2025
    Table 164: Australian Customer Relationship Management (CRM) Software Historic Market Analysis in US$ Thousand by Organization Size: 2009-2017
    Table 165: Australian Customer Relationship Management (CRM) Software Market Share Breakdown by Organization Size: 2009 VS 2019 VS 2025
    Table 166: Australian Customer Relationship Management (CRM) Software Latent Demand Forecasts in US$ Thousand by Deployment: 2018-2025
    Table 167: Customer Relationship Management (CRM) Software Market in Australia: A Historic Perspective by Deployment in US$ Thousand for the Period 2009-2017
    Table 168: Australian Customer Relationship Management (CRM) Software Market Share Breakdown by Deployment: 2009 VS 2019 VS 2025
    Table 169: Customer Relationship Management (CRM) Software Market in Australia: Annual Sales Estimates and Forecasts in US$ Thousand by Application for the Period 2018-2025
    Table 170: Australian Customer Relationship Management (CRM) Software Market in Retrospect in US$ Thousand by Application: 2009-2017
    Table 171: Customer Relationship Management (CRM) Software Market Share Distribution in Australia by Application: 2009 VS 2019 VS 2025
    Table 172: Indian Customer Relationship Management (CRM) Software Market Estimates and Forecasts in US$ Thousand by Organization Size: 2018 to 2025
    Table 173: Indian Customer Relationship Management (CRM) Software Historic Market Review by Organization Size in US$ Thousand: 2009-2017
    Table 174: Customer Relationship Management (CRM) Software Market in India: Percentage Share Breakdown of Sales by Organization Size for 2009, 2019, and 2025
    Table 175: Customer Relationship Management (CRM) Software Market Analysis in India in US$ Thousand by Deployment: 2018-2025
    Table 176: Customer Relationship Management (CRM) Software Market in India: Historic Review in US$ Thousand by Deployment for the Period 2009-2017
    Table 177: Indian Customer Relationship Management (CRM) Software Market Share Breakdown by Deployment: 2009 VS 2019 VS 2025
    Table 178: Indian Customer Relationship Management (CRM) Software Market Quantitative Demand Analysis in US$ Thousand by Application: 2018 to 2025
    Table 179: Customer Relationship Management (CRM) Software Market in India: Summarization of Historic Demand Patterns in US$ Thousand by Application for 2009-2017
    Table 180: Indian Customer Relationship Management (CRM) Software Market Share Analysis by Application: 2009 VS 2019 VS 2025
    Table 181: Customer Relationship Management (CRM) Software Market in South Korea: Recent Past, Current and Future Analysis in US$ Thousand by Organization Size for the Period 2018-2025
    Table 182: South Korean Customer Relationship Management (CRM) Software Historic Market Analysis in US$ Thousand by Organization Size: 2009-2017
    Table 183: Customer Relationship Management (CRM) Software Market Share Distribution in South Korea by Organization Size: 2009 VS 2019 VS 2025
    Table 184: Customer Relationship Management (CRM) Software Market in South Korea: Recent Past, Current and Future Analysis in US$ Thousand by Deployment for the Period 2018-2025
    Table 185: South Korean Customer Relationship Management (CRM) Software Historic Market Analysis in US$ Thousand by Deployment: 2009-2017
    Table 186: Customer Relationship Management (CRM) Software Market Share Distribution in South Korea by Deployment: 2009 VS 2019 VS 2025
    Table 187: Customer Relationship Management (CRM) Software Market in South Korea: Recent Past, Current and Future Analysis in US$ Thousand by Application for the Period 2018-2025
    Table 188: South Korean Customer Relationship Management (CRM) Software Historic Market Analysis in US$ Thousand by Application: 2009-2017
    Table 189: Customer Relationship Management (CRM) Software Market Share Distribution in South Korea by Application: 2
    Table 190: Rest of Asia-Pacific Market for Customer Relationship Management (CRM) Software: Annual Sales Estimates and Projections in US$ Thousand by Organization Size for the Period 2018-2025
    Table 191: Customer Relationship Management (CRM) Software Market in Rest of Asia-Pacific: Historic Sales Analysis in US$ Thousand by Organization Size for the Period 2009-2017
    Table 192: Rest of Asia-Pacific Customer Relationship Management (CRM) Software Market Share Analysis by Organization Size: 2009 VS 2019 VS 2025
    Table 193: Rest of Asia-Pacific Medium & Long-Term Outlook for Customer Relationship Management (CRM) Software Market in US$ Thousand by Deployment: 2018-2025
    Table 194: Customer Relationship Management (CRM) Software Market in Rest of Asia-Pacific in US$ Thousand by Deployment: 2009-2017
    Table 195: Rest of Asia-Pacific Customer Relationship Management (CRM) Software Market Percentage Share Distribution by Deployment: 2009 VS 2019 VS 2025
    Table 196: Rest of Asia-Pacific Demand Estimates and Forecasts for Customer Relationship Management (CRM) Software in US$ Thousand by Application: 2018 to 2025
    Table 197: Rest of Asia-Pacific Customer Relationship Management (CRM) Software Market in US$ Thousand by Application: 2009-2017
    Table 198: Customer Relationship Management (CRM) Software Market Share Shift in Rest of Asia-Pacific by Application: 2
    Table 199: Latin American Customer Relationship Management (CRM) Software Market Trends by Region/Country in US$ Thousand: 2018-2025
    Table 200: Customer Relationship Management (CRM) Software Market in Latin America in US$ Thousand by Region/Country: A Historic Perspective for the Period 2009-2017
    Table 201: Latin American Customer Relationship Management (CRM) Software Market Percentage Breakdown of Sales by Region/Country: 2009, 2019, and 2025
    Table 203: Customer Relationship Management (CRM) Software Historic Market Analysis in Latin America in US$ Thousand by Organization Size: 2009-2017
    Table 204: Latin American Customer Relationship Management (CRM) Software Market by Organization Size: Percentage Breakdown of Sales for 2009, 2019, and 2025
    Table 205: Customer Relationship Management (CRM) Software Market Estimates and Forecasts in Latin America in US$ Thousand by Deployment: 2018-2025
    Table 206: Latin American Customer Relationship Management (CRM) Software Retrospective Market Scenario in US$ Thousand by Deployment: 2009-2017
    Table 207: Customer Relationship Management (CRM) Software Market in Latin America : Percentage Analysis by Deployment for 2009, 2019, and 2025
    Table 208: Latin American Demand for Customer Relationship Management (CRM) Software in US$ Thousand by Application: 2
    Table 209: Customer Relationship Management (CRM) Software Market Review in Latin America in US$ Thousand by Application: 2009-2017
    Table 210: Latin American Customer Relationship Management (CRM) Software Market Share Breakdown by Application: 2009 VS 2019 VS 2025
    Table 211: Argentinean Customer Relationship Management (CRM) Software Market Estimates and Forecasts in US$ Thousand by Organization Size: 2018-2025
    Table 212: Customer Relationship Management (CRM) Software Market in Argentina in US$ Thousand by Organization Size: A Historic Review for the Period 2009-2017
    Table 213: Argentinean Customer Relationship Management (CRM) Software Market Share Breakdown by Organization Size: 2009 VS 2019 VS 2025
    Table 214: Argentinean Customer Relationship Management (CRM) Software Market Assessment in US$ Thousand by Deployment: 2018-2025
    Table 215: Argentinean Customer Relationship Management (CRM) Software Historic Market Review in US$ Thousand by Deployment: 2009-2017
    Table 216: Customer Relationship Management (CRM) Software Market in Argentina: Percentage Breakdown of Sales by Deployment for 2009, 2019, and 2025
    Table 217: Argentinean Customer Relationship Management (CRM) Software Addressable Market Opportunity in US$ Thousand by Application: 2018-2025
    Table 218: Customer Relationship Management (CRM) Software Market in Argentina: Summarization of Historic Demand in US$ Thousand by Application for the Period 2009-2017
    Table 219: Argentinean Customer Relationship Management (CRM) Software Market Share Analysis by Application: 2009 VS 2019 VS 2025
    Table 220: Customer Relationship Management (CRM) Software Market in Brazil by Organization Size: Estimates and Projections in US$ Thousand for the Period 2018-2025
    Table 221: Brazilian Customer Relationship Management (CRM) Software Historic Market Scenario in US$ Thousand by Organization Size: 2009-2017
    Table 222: Brazilian Customer Relationship Management (CRM) Software Market Share Analysis by Organization Size: 2009 VS 2019 VS 2025
    Table 223: Brazilian Customer Relationship Management (CRM) Software Market Estimates and Projections in US$ Thousand by Deployment: 2018-2025
    Table 224: Brazilian Customer Relationship Management (CRM) Software Historic Market Analysis in US$ Thousand by Deployment: 2009-2017
    Table 225: Brazilian Customer Relationship Management (CRM) Software Market Share Breakdown by Deployment: 2009 VS 2019 VS 2025
    Table 226: Customer Relationship Management (CRM) Software Quantitative Demand Analysis in Brazil in US$ Thousand by Application: 2018-2025
    Table 227: Brazilian Customer Relationship Management (CRM) Software Historic Market Review in US$ Thousand by Application: 2009-2017
    Table 228: Brazilian Customer Relationship Management (CRM) Software Market Share Analysis: A 17-Year Perspective by Application for 2009, 2019, and 2025
    Table 229: Customer Relationship Management (CRM) Software Market in Mexico: Recent Past, Current and Future Analysis in US$ Thousand by Organization Size for the Period 2018-2025
    Table 230: Mexican Customer Relationship Management (CRM) Software Historic Market Analysis in US$ Thousand by Organization Size: 2009-2017
    Table 231: Mexican Customer Relationship Management (CRM) Software Market Share Breakdown by Organization Size: 2009 VS 2019 VS 2025
    Table 232: Mexican Customer Relationship Management (CRM) Software Latent Demand Forecasts in US$ Thousand by Deployment: 2018-2025
    Table 233: Customer Relationship Management (CRM) Software Market in Mexico: A Historic Perspective by Deployment in US$ Thousand for the Period 2009-2017
    Table 234: Mexican Customer Relationship Management (CRM) Software Market Share Breakdown by Deployment: 2009 VS 2019 VS 2025
    Table 235: Customer Relationship Management (CRM) Software Market in Mexico: Annual Sales Estimates and Forecasts in US$ Thousand by Application for the Period 2018-2025
    Table 236: Mexican Customer Relationship Management (CRM) Software Market in Retrospect in US$ Thousand by Application: 2009-2017
    Table 237: Customer Relationship Management (CRM) Software Market Share Distribution in Mexico by Application: 2009 VS 2019 VS 2025
    Table 238: Rest of Latin America Customer Relationship Management (CRM) Software Market Estimates and Projections in US$ Thousand by Organization Size: 2018 to 2025
    Table 239: Customer Relationship Management (CRM) Software Market in Rest of Latin America by Organization Size: A Historic Review in US$ Thousand for 2009-2017
    Table 240: Rest of Latin America Customer Relationship Management (CRM) Software Market Share Breakdown by Organization Size: 2009 VS 2019 VS 2025
    Table 241: Customer Relationship Management (CRM) Software Market in US$ Thousand in Rest of Latin America by Deployment: 2018-2025
    Table 242: Rest of Latin America Customer Relationship Management (CRM) Software Market Retrospective Analysis in US$ Thousand by Deployment: 2009-2017
    Table 243: Rest of Latin America Customer Relationship Management (CRM) Software Market Share Breakdown by Deployment: 2009 VS 2019 VS 2025
    Table 244: Rest of Latin America Customer Relationship Management (CRM) Software Latent Demand Forecasts in US$ Thousand by Application: 2018 to 2025
    Table 246: Customer Relationship Management (CRM) Software Market Share Breakdown in Rest of Latin America by Application: 2009 VS 2019 VS 2025
    Table 247: The Middle East Customer Relationship Management (CRM) Software Market Estimates and Forecasts in US$ Thousand by Region/Country: 2018-2025
    Table 248: Customer Relationship Management (CRM) Software Market in the Middle East by Region/Country in US$ Thousand: 2009-2017
    Table 249: The Middle East Customer Relationship Management (CRM) Software Market Share Breakdown by Region/Country: 2009, 2019, and 2025
    Table 250: The Middle East Customer Relationship Management (CRM) Software Market Estimates and Forecasts in US$ Thousand by Organization Size: 2018 to 2025
    Table 251: The Middle East Customer Relationship Management (CRM) Software Historic Market by Organization Size in US$ Thousand: 2009-2017
    Table 252: Customer Relationship Management (CRM) Software Market in the Middle East: Percentage Share Breakdown of Sales by Organization Size for 2009, 2019, and 2025
    Table 253: The Middle East Customer Relationship Management (CRM) Software Market Analysis in US$ Thousand by Deployment: 2018-2025
    Table 254: Customer Relationship Management (CRM) Software Market in the Middle East: Historic Review in US$ Thousand by Deployment for the Period 2009-2017
    Table 255: The Middle East Customer Relationship Management (CRM) Software Market Share Breakdown by Deployment: 2009 VS 2019 VS 2025
    Table 256: The Middle East Customer Relationship Management (CRM) Software Market Quantitative Demand Analysis in US$ Thousand by Application: 2018 to 2025
    Table 257: Customer Relationship Management (CRM) Software Market in the Middle East: Summarization of Historic Demand Patterns in US$ Thousand by Application for 2009-2017
    Table 258: The Middle East Customer Relationship Management (CRM) Software Market Share Analysis by Application: 2009 VS 2019 VS 2025
    Table 259: Iranian Market for Customer Relationship Management (CRM) Software: Annual Sales Estimates and Projections in US$ Thousand by Organization Size for the Period 2018-2025
    Table 260: Customer Relationship Management (CRM) Software Market in Iran: Historic Sales Analysis in US$ Thousand by Organization Size for the Period 2009-2017
    Table 261: Iranian Customer Relationship Management (CRM) Software Market Share Analysis by Organization Size: 2009 VS 2019 VS 2025
    Table 262: Iranian Medium & Long-Term Outlook for Customer Relationship Management (CRM) Software Market in US$ Thousand by Deployment: 2018-2025
    Table 263: Customer Relationship Management (CRM) Software Market in Iran in US$ Thousand by Deployment: 2009-2017
    Table 264: Iranian Customer Relationship Management (CRM) Software Market Percentage Share Distribution by Deployment: 2009 VS 2019 VS 2025
    Table 265: Iranian Demand Estimates and Forecasts for Customer Relationship Management (CRM) Software in US$ Thousand by Application: 2018 to 2025
    Table 266: Iranian Customer Relationship Management (CRM) Software Market in US$ Thousand by Application: 2009-2017
    Table 267: Customer Relationship Management (CRM) Software Market Share Shift in Iran by Application: 2009 VS 2019 VS 2025
    Table 268: Israeli Customer Relationship Management (CRM) Software Market Estimates and Forecasts in US$ Thousand by Organization Size: 2018-2025
    Table 269: Customer Relationship Management (CRM) Software Market in Israel in US$ Thousand by Organization Size: A Historic Review for the Period 2009-2017
    Table 270: Israeli Customer Relationship Management (CRM) Software Market Share Breakdown by Organization Size: 2009 VS 2019 VS 2025
    Table 271: Israeli Customer Relationship Management (CRM) Software Market Assessment in US$ Thousand by Deployment: 2018-2025
    Table 272: Israeli Customer Relationship Management (CRM) Software Historic Market Review in US$ Thousand by Deployment: 2009-2017
    Table 273: Customer Relationship Management (CRM) Software Market in Israel: Percentage Breakdown of Sales by Deployment for 2009, 2019, and 2025
    Table 274: Israeli Customer Relationship Management (CRM) Software Addressable Market Opportunity in US$ Thousand by Application: 2018-2025
    Table 275: Customer Relationship Management (CRM) Software Market in Israel: Summarization of Historic Demand in US$ Thousand by Application for the Period 2009-2017
    Table 276: Israeli Customer Relationship Management (CRM) Software Market Share Analysis by Application: 2009 VS 2019 VS 2025
    Table 278: Customer Relationship Management (CRM) Software Historic Market Analysis in Saudi Arabia in US$ Thousand by Organization Size: 2009-2017
    Table 279: Saudi Arabian Customer Relationship Management (CRM) Software Market by Organization Size: Percentage Breakdown of Sales for 2009, 2019, and 2025
    Table 280: Customer Relationship Management (CRM) Software Market Estimates and Forecasts in Saudi Arabia in US$ Thousand by Deployment: 2018-2025
    Table 281: Saudi Arabian Customer Relationship Management (CRM) Software Retrospective Market Scenario in US$ Thousand by Deployment: 2009-2017
    Table 282: Customer Relationship Management (CRM) Software Market in Saudi Arabia: Percentage Share Analysis by Deployment for 2009, 2019, and 2025
    Table 283: Saudi Arabian Demand for Customer Relationship Management (CRM) Software in US$ Thousand by Application: 2
    Table 284: Customer Relationship Management (CRM) Software Market Review in Saudi Arabia in US$ Thousand by Application: 2009-2017
    Table 285: Saudi Arabian Customer Relationship Management (CRM) Software Market Share Breakdown by Application: 2009 VS 2019 VS 2025
    Table 286: Customer Relationship Management (CRM) Software Market in the United Arab Emirates: Recent Past, Current and Future Analysis in US$ Thousand by Organization Size for the Period 2018-2025
    Table 287: United Arab Emirates Customer Relationship Management (CRM) Software Historic Market Analysis in US$ Thousand by Organization Size: 2009-2017
    Table 288: Customer Relationship Management (CRM) Software Market Share Distribution in United Arab Emirates by Organization Size: 2009 VS 2019 VS 2025
    Table 289: Customer Relationship Management (CRM) Software Market in the United Arab Emirates: Recent Past, Current and Future Analysis in US$ Thousand by Deployment for the Period 2018-2025
    Table 290: United Arab Emirates Customer Relationship Management (CRM) Software Historic Market Analysis in US$ Thousand by Deployment: 2009-2017
    Table 291: Customer Relationship Management (CRM) Software Market Share Distribution in United Arab Emirates by Deployment: 2009 VS 2019 VS 2025
    Table 292: Customer Relationship Management (CRM) Software Market in the United Arab Emirates: Recent Past, Current and Future Analysis in US$ Thousand by Application for the Period 2018-2025
    Table 293: United Arab Emirates Customer Relationship Management (CRM) Software Historic Market Analysis in US$ Thousand by Application: 2009-2017
    Table 294: Customer Relationship Management (CRM) Software Market Share Distribution in United Arab Emirates by Application: 2009 VS 2019 VS 2025
    Table 295: Customer Relationship Management (CRM) Software Market in Rest of Middle East: Recent Past, Current and Future Analysis in US$ Thousand by Organization Size for the Period 2018-2025
    Table 296: Rest of Middle East Customer Relationship Management (CRM) Software Historic Market Analysis in US$ Thousand by Organization Size: 2009-2017
    Table 297: Rest of Middle East Customer Relationship Management (CRM) Software Market Share Breakdown by Organization Size: 2009 VS 2019 VS 2025
    Table 298: Rest of Middle East Customer Relationship Management (CRM) Software Latent Demand Forecasts in US$ Thousand by Deployment: 2018-2025
    Table 299: Customer Relationship Management (CRM) Software Market in Rest of Middle East: A Historic Perspective by Deployment in US$ Thousand for the Period 2009-2017
    Table 300: Rest of Middle East Customer Relationship Management (CRM) Software Market Share Breakdown by Deployment: 2009 VS 2019 VS 2025
    Table 301: Customer Relationship Management (CRM) Software Market in Rest of Middle East: Annual Sales Estimates and Forecasts in US$ Thousand by Application for the Period 2018-2025
    Table 302: Rest of Middle East Customer Relationship Management (CRM) Software Market in Retrospect in US$ Thousand by Application: 2009-2017
    Table 303: Customer Relationship Management (CRM) Software Market Share Distribution in Rest of Middle East by Application: 2009 VS 2019 VS 2025
    Table 304: African Customer Relationship Management (CRM) Software Market Estimates and Projections in US$ Thousand by Organization Size: 2018 to 2025
    Table 305: Customer Relationship Management (CRM) Software Market in Africa by Organization Size: A Historic Review in US$ Thousand for 2009-2017
    Table 306: African Customer Relationship Management (CRM) Software Market Share Breakdown by Organization Size: 2009 VS 2019 VS 2025
    Table 307: Customer Relationship Management (CRM) Software Market in US$ Thousand in Africa by Deployment: 2018-2025
    Table 308: African Customer Relationship Management (CRM) Software Market Retrospective Analysis in US$ Thousand by Deployment: 2009-2017
    Table 309: African Customer Relationship Management (CRM) Software Market Share Breakdown by Deployment: 2009 VS 2019 VS 2025
    Table 310: African Customer Relationship Management (CRM) Software Latent Demand Forecasts in US$ Thousand by Application: 2018 to 2025
    Table 312: Customer Relationship Management (CRM) Software Market Share Breakdown in Africa by Application: 2009 VS 2

Customer Relationship Management (CRM) Software Market Analysis, Trends, and Forecasts, 2025 - Worldwide Market is Projected to Grow by $47.8 Billion - ResearchAndMarkets.com

Retrieved on: 
Wednesday, December 18, 2019
Technology, Software, Marketing, Business, Customer relationship management, Services marketing, ERP software, Cloud applications, SAP SE, Cloud infrastructure, Draft:Why should business use customer relationship management

The "Customer Relationship Management (CRM) Software - Market Analysis, Trends, and Forecasts" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "Customer Relationship Management (CRM) Software - Market Analysis, Trends, and Forecasts" report has been added to ResearchAndMarkets.com's offering.
  • Customer Relationship Management (CRM) Software market worldwide is projected to grow by US$47.8 Billion, driven by a compounded growth of 11.4%.
  • SMEs, one of the segments analyzed and sized in this study, display the potential to grow at over 12.4%.
  • Poised to reach over US$68.3 Billion by the year 2025, SMEs will bring in healthy gains adding significant momentum to global growth.

LionOBytes Adds New Mobile Features to LionO360 CRM that Increase Field Service, Sales Efficiency

Retrieved on: 
Thursday, November 21, 2019
Marketing, Business, Cloud applications, ERP software, Cloud computing, Customer relationship management, E-commerce, Services marketing, Draft:Customer Relationship Management System, Draft:Why should business use customer relationship management

"Mobility is essential to field service and sales activities, especially for small to medium-sized businesses with limited resources.

Key Points: 
  • "Mobility is essential to field service and sales activities, especially for small to medium-sized businesses with limited resources.
  • Effective customer relationship management and business development require a CRM that reaches beyond the walls of your company," said Arun Upadhyay, CEO and founder, LionOBytes.
  • "With LionO360's new mobile CRM features, users can better plan service calls and customer site visits, improve driving and destination routes, and automatically log location history, enabling field and sales reps to accomplish more in less time."
  • LionO360 helps SMBs grow their business by converting more sales leads, providing better support for their inside and outside sales teams, and enabling comprehensive inventory management.

'Artificial Impact': Only 12% of CRM Users Actually Use an AI-Based Tool

Retrieved on: 
Tuesday, November 19, 2019
Business software, Business, Computing, Cloud applications, Cloud computing, ERP software, Cloud infrastructure, Draft:Why should business use customer relationship management, eCRM

The commissioned research, conducted by Dynata, found that only 12% of CRM users actually use a specific AI-based tool, and only 11% say AI in their CRM allows them to focus on high-value customers.

Key Points: 
  • The commissioned research, conducted by Dynata, found that only 12% of CRM users actually use a specific AI-based tool, and only 11% say AI in their CRM allows them to focus on high-value customers.
  • Freshworks' 2019 "AI Hype Report," a survey of 500+ CRM users, clearly denotes that existing CRM platforms continue to underdeliver AI solutions.
  • Half (49%) of CRM users can't concretely identify specific ways AI enhances their company's CRM.
  • Nearly half of CRM users don't understand how AI works within their CRM solution but are open to switching CRM solutions for AI that deliver.

Global SaaS Customer Relationship Management (CRM) Market 2019-2023 | Integration of Analytics into SaaS CRM to Boost Growth | Technavio

Retrieved on: 
Friday, November 15, 2019
Technology, Software, Marketing, Software, Cloud applications, Business, Customer relationship management, E-commerce, Services marketing, Software as a service, Oracle CRM, Draft:Why should business use customer relationship management

The global SaaS customer relationship management (CRM) market is expected to post an incremental growth of USD 33.15 billion during the period 2019-2023, according to the latest market research report by Technavio.

Key Points: 
  • The global SaaS customer relationship management (CRM) market is expected to post an incremental growth of USD 33.15 billion during the period 2019-2023, according to the latest market research report by Technavio.
  • View the full release here: https://www.businesswire.com/news/home/20191115005187/en/
    Technavio has announced its latest market research report titled global SaaS customer relationship management (CRM) market 2019-2023 (Graphic: Business Wire)
    The increasing adoption of SaaS CRM by SMEs will be one of the major drivers in the global market.
  • The integration of analytics into SaaS CRM will be one of the critical trends in the global market.
  • Therefore, the integration of analytics into SaaS CRM is one of the key SaaS customer relationship management market trends, which will drive its growth in the coming years.

Global Customer Relationship Management (CRM) Software Market Report, Outlook to 2030 - ResearchAndMarkets.com

Retrieved on: 
Thursday, November 7, 2019
Software, Technology, Data management, Marketing, Business, Economy, Customer relationship management, E-commerce, Services marketing, Cloud applications, Draft:Why should business use customer relationship management, Cloud infrastructure, ERP software, Draft:Customer Relationship Management System

The "Customer Relationship Management (CRM) Software Global Market Report 2020" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "Customer Relationship Management (CRM) Software Global Market Report 2020" report has been added to ResearchAndMarkets.com's offering.
  • The North American market is the largest market for CRM Software and is expected to continue to be the largest market during the forecast period.
  • Increasing number of customers of the organizations and the rising need for customer satisfaction are expected to benefit the customer relationship management software market in the forecast period.
  • Rising number of security concerns are expected to limit the growth of companies in the customer relationship management software market during the forecast period.

Bpm'online Introduces a Major Update to its Low-Code BPM Platform and Leading CRM Products

Retrieved on: 
Thursday, October 17, 2019
Business software, Business, Computing, Cloud applications, Cloud computing, ERP software, Cloud infrastructure, Automation, Business process management, Microsoft Dynamics CRM, Draft:Why should business use customer relationship management

BOSTON, Oct. 17, 2019 /PRNewswire/ -- Bpm'online, a global business software company leading in the space of low-code, process automation, and CRM, today announces the major update to its products.

Key Points: 
  • BOSTON, Oct. 17, 2019 /PRNewswire/ -- Bpm'online, a global business software company leading in the space of low-code, process automation, and CRM, today announces the major update to its products.
  • "Helping businesses accelerate growth has always been our primary focus, and this major update contributes to the bpm'online mission with extended functionality and a number of improvements.
  • Bpm'online is a global business software company leading in the space of low-code, process automation and CRM.
  • Its intelligent platform accelerates sales, marketing, service and operations for thousands of customers and hundreds of partners worldwide.

Waters Corporation Invests in Customer Experience with Adoption of Salesforce CRM Solution

Retrieved on: 
Wednesday, October 16, 2019
Marketing, Business, E-commerce, Information technology management, salesforce.com, Customer relationship management, Hoopla Software, Draft:Why should business use customer relationship management

To build deeper customer relationships, provide superior service and scale internationally, the company selected Salesforce as its global CRM platform.

Key Points: 
  • To build deeper customer relationships, provide superior service and scale internationally, the company selected Salesforce as its global CRM platform.
  • With Salesforce, Waters' sales and service teams will get a 360-degree view of each customer.
  • Salesforce will also empower Waters' highly-specialized sales representatives to spend less time in their CRM and more time interacting with their customers.
  • Salesforce is the global leader in Customer Relationship Management (CRM), bringing companies closer to their customers in the digital age.