Brand management

Skalable Technologies Listed in the Prestigious Inc. 5000

Wednesday, August 12, 2020 - 1:00pm

Skalable Technologies has a simple but powerful mission statement: enable companies to scale their operations by harnessing the power of the latest technologies.

Key Points: 
  • Skalable Technologies has a simple but powerful mission statement: enable companies to scale their operations by harnessing the power of the latest technologies.
  • The Inc. 5000 list started in 1982 and is the annual list of the fastest-growing privately-held companies in the United States.
  • "We'll celebrate this achievement here at Skalable Technologies," said Nelabhotla.
  • Skalable Technologies and Skalable Stream are either registered trademarks or trademarks of Skalable Technologies in the United States and/or other countries.

Brooks Brothers to Seek Approval of Sale to Authentic Brands Group and SPARC Group for $325 Million

Wednesday, August 12, 2020 - 1:45am

As part of the agreement, SPARC has committed to continue operating at least 125 Brooks Brothers retail locations.

Key Points: 
  • As part of the agreement, SPARC has committed to continue operating at least 125 Brooks Brothers retail locations.
  • The bidders intend to preserve the iconic Brooks Brothers brand and to continue to serve the Companys loyal customers.
  • SPARC provides design, manufacturing, distribution, and marketing expertise to other American heritage brands, including Aropostale and Nautica.
  • Authentic Brands Group (ABG) is a brand development, marketing, and entertainment company, which owns a portfolio of global media, entertainment, and lifestyle brands.

Front debuts vision to transform work into impact through customer communication

Tuesday, August 11, 2020 - 8:00pm

SAN FRANCISCO, Aug. 11, 2020 /PRNewswire/ -- Front , the leading Customer Communication Platform , has introduced a bold vision for the future of work in which people throughout organizations will be empowered to make an impact with radically transparent access to customer communication.

Key Points: 
  • SAN FRANCISCO, Aug. 11, 2020 /PRNewswire/ -- Front , the leading Customer Communication Platform , has introduced a bold vision for the future of work in which people throughout organizations will be empowered to make an impact with radically transparent access to customer communication.
  • Full read/write access to any customer communication: Point solutions have forced individual teams into invisible cloud silos that create fragmented customer experiences.
  • Bringing email and apps together in a collaborative customer communication platform, Front drives business impact by scaling the natural conversations that create customers for life.
  • More than 6,000 businesses are using Front today to cultivate personalized customer relationships at scale and transform their work into impact.

Insights on the Customer Experience Management Global Market to 2025 - Featuring Adobe Systems, Oracle & SAP Among Others

Tuesday, August 11, 2020 - 7:30pm

The Global Customer Experience Management Market is driven by the growing need to enhance customer experience and improve the customer satisfaction levels.

Key Points: 
  • The Global Customer Experience Management Market is driven by the growing need to enhance customer experience and improve the customer satisfaction levels.
  • To estimate and forecast the market size of the Global Customer Experience Management Market from 2019 to 2025 and growth rate until 2025.
  • To identify and analyze the profile of leading players operating in the Global Customer Experience Management Market.
  • To identify key sustainable strategies adopted by market players in the Global Customer Experience Management Market.

BlueRush Announces Multi-Year IndiVideo US$1.17 Million Contract with Major U.S. Financial Services Company

Tuesday, August 11, 2020 - 5:36pm

"This is a significant win for BlueRush and IndiVideo, and a great way to start the 2021 fiscal year," saidSteve Taylor, CEO of BlueRush.

Key Points: 
  • "This is a significant win for BlueRush and IndiVideo, and a great way to start the 2021 fiscal year," saidSteve Taylor, CEO of BlueRush.
  • Recurring revenue, including the minimum subscription and consumption elements, is US$274,510 in year one, US$329,515 in year two and US$421,000 in year three.
  • There is an additional annual services retainer of US$50,000 for advisory services BlueRush will provide to the customer.
  • IndiVideo enables BlueRush clients to capture knowledge and data from their customers' video interaction, creating new and compelling data driven customer insights.

Outlook into the Floor Grinding Machines Global Market to 2027 - Opportunity Analysis and Industry Forecast - ResearchAndMarkets.com

Tuesday, August 11, 2020 - 2:10pm

The "Floor Grinding Machines Market by Head Type, Application and End User: Global Opportunity Analysis and Industry Forecast, 2020-2027" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "Floor Grinding Machines Market by Head Type, Application and End User: Global Opportunity Analysis and Industry Forecast, 2020-2027" report has been added to ResearchAndMarkets.com's offering.
  • Extensive analysis of the floor grinding machines market is conducted by following key product positioning and monitoring of the top competitors within the market framework.
  • The global floor grinding machines market forecast analysis from 2020 to 2027 is included in the report.
  • The key market players within floor grinding machines market are profiled in this report and their strategies are analyzed thoroughly, which help understand the competitive outlook of the floor grinding machines industry.

LoopMe Ties Brand Outcomes to Connected TV to Amplify Advertising Effectiveness

Tuesday, August 11, 2020 - 2:00pm

With artificial intelligence (AI)-powered technology that closes the loop on brand outcomes, this latest innovation ties brand awareness, consideration and purchase intent actions to CTV and digital campaigns, delivering accountability and measurement for CTV investments.

Key Points: 
  • With artificial intelligence (AI)-powered technology that closes the loop on brand outcomes, this latest innovation ties brand awareness, consideration and purchase intent actions to CTV and digital campaigns, delivering accountability and measurement for CTV investments.
  • With the launch of this new capability, LoopMes PurchaseLoop Brand product amplifies and extends CTV advertising effectiveness in-flight, reducing the time between campaign flighting and brand impact results.
  • At LoopMe, weve always been focused on closing the loop on brand advertising, creating better consumer experiences through innovation and data, says Stephen Upstone, LoopMes CEO and founder.
  • LoopMes award-winning PurchaseLoop is 2x more effective than traditional advertising optimization, using cutting-edge AI to optimize video advertising to real-world brand outcomes.

Astute Launches Interaction Experience, New VoC Solution for Post-Interaction Customer Surveys

Tuesday, August 11, 2020 - 2:00pm

Post-call surveys have long been used to measure live agent performance immediately after their call with a customer.

Key Points: 
  • Post-call surveys have long been used to measure live agent performance immediately after their call with a customer.
  • Astutes new solution enables brands to measure service interaction feedback across all relevant contact channels, providing real-time insights into Customer Care performance and opportunities to improve the customer journey.
  • Astute Interaction Experience lets companies quickly set up and customize post-interaction surveys.
  • Astute unifies all first-party data across the customer journey, offering AI-driven customer self-service, agent desktop CRM, social media management, and powerful Voice of the Customer (VoC) tracking and analytics.

Braze Survey: One in Four Consumers Tried New Brand During COVID-19 Pandemic

Tuesday, August 11, 2020 - 2:00pm

Brands that double down on digital and place personalization at the heart of their strategy will emerge from the pandemic stronger than before."

Key Points: 
  • Brands that double down on digital and place personalization at the heart of their strategy will emerge from the pandemic stronger than before."
  • Analyzing data across geographies and generations, the report uncovered several key findings:
    The ongoing pandemic ushered in permanent changes in how and where consumers shop.
  • Over a quarter (26%) of global consumers tried at least one new brand during the pandemic, and a whopping 95% reported intentions of buying from one of these new brands again in the future.
  • Braze is a comprehensive customer engagement platform that powers relevant and memorable experiences between consumers and the brands they love.

Worldwide Customer Experience Management Industry to 2025 - Impact of COVID-19 on the Market - ResearchAndMarkets.com

Tuesday, August 11, 2020 - 12:56pm

The Global Customer Experience Management Market is expected to grow at an impressive rate during the forecast period.

Key Points: 
  • The Global Customer Experience Management Market is expected to grow at an impressive rate during the forecast period.
  • The Global Customer Experience Management Market is driven by the growing need to enhance customer experience and improve the customer satisfaction levels.
  • The Global Customer Experience Management Market is segmented based on component, deployment mode, touch point, organization size, end-user industry, company and region.
  • Among these regions, North America is expected dominate the overall customer experience management market owing to the early adoption of technologies in the region.