Diabolocom Applauded by Frost & Sullivan for Providing Excellent and Personalized Interactions to Improve the Customer Experience with Its AI Solution
SAN ANTONIO, Jan. 30, 2024 /PRNewswire/ -- Frost & Sullivan researched the artificial intelligence (AI) innovation industry and, based on its analysis results, recognizes Diabolocom with the 2024 French Product Leadership Award for AI Innovation. The company is a leading contact-center-as-a-service (CCaaS) provider in Europe. By recognizing the value of AI, the company has developed a product portfolio to address the challenges of handling the complexities of increased interactions against a backdrop of higher customer expectations. Leveraging its 18-year experience as a CCaaS provider, Diabolocom trains its AI models with its own data and open source datasets.
- SAN ANTONIO, Jan. 30, 2024 /PRNewswire/ -- Frost & Sullivan researched the artificial intelligence (AI) innovation industry and, based on its analysis results, recognizes Diabolocom with the 2024 French Product Leadership Award for AI Innovation.
- Leveraging its 18-year experience as a CCaaS provider, Diabolocom trains its AI models with its own data and open source datasets.
- With a culture that blends entrepreneurship and engineering, the company creates products that improve the customer experience (CX).
- Bernardin Arnason, Industry Analyst, Frost & Sullivan, observed, "Diabolocom has implemented a specific growth strategy for its AI platform to help drive the company's overall growth.