Customers Perceive Shortfall in Medicare Advantage Plan Coverage of Mental Health and Substance Abuse Services, J.D. Power Finds
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Thursday, August 18, 2022 - 12:00pm
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Power 2022 U.S. Medicare Advantage Study,SM released today, some concerning trends are brewing beneath the surface of those positive headline numbers.
Key Points:
- Power 2022 U.S. Medicare Advantage Study,SM released today, some concerning trends are brewing beneath the surface of those positive headline numbers.
- Most notably, a majority of Medicare Advantage plan members are saying they do not have enough coverage for mental health and substance use disorder services.
- Missing the mark on mental health and substance abuse disorder services: Just 38% of Medicare Advantage plan members say they have enough coverage for mental health treatment, down from 39% a year ago.
- The 2022 Medicare Advantage Study is based on the responses of 3,094 members of Medicare Advantage plans across the United States.