New Survey Reveals that HR Leaders Are Prioritizing Artificial Intelligence to Improve the Employee Experience
The report revealed that increasing the efficiency of HR service management and improving the employee self-help experience will be critical for achieving the top three HR initiatives of 2019: increasing employee retention; improving employee satisfaction; and improving the new-hire onboarding experience.
- The report revealed that increasing the efficiency of HR service management and improving the employee self-help experience will be critical for achieving the top three HR initiatives of 2019: increasing employee retention; improving employee satisfaction; and improving the new-hire onboarding experience.
- With 59 percent of respondents already considering or actively adding virtual employee assistants (i.e., chatbots), it is evident that HR leaders are prioritizing AI to improve the employee experience.
- "The new report, done just six months later, reveals that HR leaders have almost caught up with IT in their desire to leverage AI to improve the employee experience.
- And when the self-help experience is similar to what they have come to expect in their consumer lives, employee satisfaction and retention rise as well."