Infosys

U.S. Public Sector’s Cloud Push Boosts Azure’s Importance

Retrieved on: 
Thursday, April 25, 2024
Software, Networks, Internet, Consulting, Data Management, Professional Services, Technology, Other Technology, Cloud, Public sector, Organization, Lead, Agility, Ecosystem, Investment, Infosys, TCS, HCLTech, Wipro, NTT DATA, Research, NTT, ISG, DXC Technology, Pressure, Microsoft, Kyndryl, Microsoft Power Platform, SLED, Research report, Privacy, Human voice, Customer, Rackspace Technology, Microsoft Azure, SAP, Accenture, IBM, Voice of the customer, Video game

The 2024 ISG Provider Lens™ Microsoft Cloud Ecosystem report for the U.S. Public Sector finds that Azure is the de facto cloud platform for a majority of state, local and educational (SLED) entities.

Key Points: 
  • The 2024 ISG Provider Lens™ Microsoft Cloud Ecosystem report for the U.S. Public Sector finds that Azure is the de facto cloud platform for a majority of state, local and educational (SLED) entities.
  • In the cloud, they can scale computing power, networking and storage up and down as demand changes.
  • Rising cloud adoption partly reflects the U.S. public sector’s growing focus on cybersecurity and compliance, ISG says.
  • The 2024 ISG Provider Lens™ Microsoft Cloud Ecosystem report for the U.S. Public Sector is available to subscribers or for one-time purchase on this webpage .

Firms in France Seek to Squeeze More Value From Salesforce

Retrieved on: 
Thursday, April 25, 2024
Professional Services, Data Management, Technology, Data Analytics, Human Resources, Software, Niji, OSF, ROI, Cognizant, Automation, Investment, Infosys, TCS, AI, Rationalization, Marketing, LTIMindtree, Research, ISG, PwC, Capgemini, Public expenditure, Persistent Systems, Research report, Human voice, Customer, OSF Digital, CGI, Organization, Accenture, Voice of the customer

The 2024 ISG Provider Lens™ Salesforce Ecosystem Partners report for France finds that the Salesforce market in France has undergone a period of rationalization as companies in France seek to optimize IT costs and maintain software platforms more efficiently.

Key Points: 
  • The 2024 ISG Provider Lens™ Salesforce Ecosystem Partners report for France finds that the Salesforce market in France has undergone a period of rationalization as companies in France seek to optimize IT costs and maintain software platforms more efficiently.
  • “Providers can help enterprise clients in France get more out of their Salesforce investments in a variety of ways,” said Lyonel Roüast, president of ISG SEMEA, based in Paris.
  • They placed additional emphasis on extracting more value from recent projects, measuring ROI and improving processes and automation, the report says.
  • In the area of customer experience, Hexaware is named the global ISG CX Star Performer for 2024 among Salesforce providers.

Clouds Loom as U.K. Firms Weigh SAP Transition Options

Retrieved on: 
Friday, April 19, 2024
Software, Networks, Data Analytics, Artificial Intelligence, Data Management, Professional Services, Technology, Apps, Applications, ECC, Cloud, Architecture, Ecosystem, Infosys, SAP ERP, EY, TCS, AI, Research, SAP, Wipro, LTIMindtree, ISG, DXC Technology, PwC, Research report, Human voice, Customer, BTP, Head, Growth, Accenture, IBM, Voice of the customer, HCLTech, Retail

SAP is pushing companies to implement S/4HANA as it ends support for its on-premises ERP Central Component (ECC) system at the end of 2027.

Key Points: 
  • SAP is pushing companies to implement S/4HANA as it ends support for its on-premises ERP Central Component (ECC) system at the end of 2027.
  • SAP’s RISE with SAP program offers tools, services and software to help large enterprises make the transition more easily.
  • The 2024 ISG Provider Lens™ SAP Ecosystem report for the U.K. evaluates the capabilities of 37 providers across four quadrants: SAP S/4HANA System Transformation, SAP Application Managed Services, Managed Cloud Services for SAP ERP and SAP SuccessFactors HXM Partner Services.
  • The 2024 ISG Provider Lens™ SAP Ecosystem report for the U.K. is available to subscribers or for one-time purchase on this webpage .

FICO Partner Awards Showcase Game-Changing Innovators Worldwide

Retrieved on: 
Thursday, April 18, 2024
Technology, Payments, Finance, Fintech, Banking, Professional Services, Software, Data Analytics, Other Professional Services, USD, Globalization, Intelligence, Partner, Infosys, Tata Consultancy Services, Risk, TCS, AI, TSYS, Contact, Machine learning, Innovation, Software as a service, Original equipment manufacturer, Environment, Dock, Fiserv, FICO, Telecommunications, AWS, Fraud

FICO World – April 18, 2024 – FICO (NYSE: FICO)

Key Points: 
  • FICO World – April 18, 2024 – FICO (NYSE: FICO)
    Today at FICO® World , the industry's leading analytic and AI event, global analytics software leader FICO recognized seven of its partners that are transforming the way their industries operate using FICO analytics and decision management technology.
  • Through FICO solutions (FICO® Falcon® Fraud Manager and FICO® Customer Communication Services), Dock allows its clients to prevent more than USD$71 million a month in fraudulent transactions across Latin America.
  • A leading payments technology company and longtime partner with FICO, TSYS has engaged with FICO on cloud deployments through SaaS platforms such as FICO Falcon Fraud Manager, FICO® Fraud Predictor, and FICO® Strategy Director.
  • “FICO partners with dozens of industry leaders worldwide that create transformative value for businesses and their customers,” said Alexandre Graff, global head of Partners & Alliances for FICO.

U.S. Public Sector Under Pressure to Upgrade Mainframes

Retrieved on: 
Thursday, April 18, 2024
Professional Services, Technology, Data Analytics, Software, Consulting, Artificial Intelligence, Public sector, Lead, Infosys, TCS, Wipro, Research, FNTS, DevOps, ISG, DXC Technology, Growth, Cloud computing, Federation, Documentation, Tech Mahindra, Research report, Human voice, Customer, Private sector, Ageing, Organization, Accenture, Voice of the customer, HCLTech, Video game

The 2024 ISG Provider Lens™ Mainframes — Services and Solutions report for the U.S. Public Sector finds agencies are alarmed by recent mainframe failures in some states.

Key Points: 
  • The 2024 ISG Provider Lens™ Mainframes — Services and Solutions report for the U.S. Public Sector finds agencies are alarmed by recent mainframe failures in some states.
  • By contrast, in the private sector, mainframe services engagements are growing by 5 percent or less, owing to already extensive moves to cloud computing.
  • The 2024 ISG Provider Lens™ Mainframes — Services and Solutions report for the U.S. Public Sector evaluates the capabilities of 30 providers across four quadrants: Mainframe Optimization Services, Application Modernization Services, Mainframe as a Service (MFaaS) and Mainframe Operations.
  • The 2024 ISG Provider Lens™ Mainframes — Services and Solutions report for the U.S. Public Sector is available to subscribers or for one-time purchase on this webpage .

Looming Deadline for SAP ECC Prompts Nordic Firms to RISE

Retrieved on: 
Thursday, April 18, 2024
Professional Services, Data Analytics, Apps, Applications, Technology, Software, Consulting, Artificial Intelligence, ECC, Cloud, Ecosystem, Tietoevry, Infosys, SAP ERP, TCS, AI, Wipro, Research, ISG, DXC Technology, PwC, Automation, AMS, Tech Mahindra, Research report, Human voice, Customer, Head, SAP ECC, SAP, Accenture, IBM, Voice of the customer, HCLTech, Maple syrup

Much of that increase can be attributed to the RISE with SAP program, which offers tools, services and software to help large enterprises adopt SAP solutions, the ISG report says.

Key Points: 
  • Much of that increase can be attributed to the RISE with SAP program, which offers tools, services and software to help large enterprises adopt SAP solutions, the ISG report says.
  • SAP is pushing companies to implement S/4HANA as it ends support for its on-premises SAP ECC system at the end of 2027.
  • “Growing interest among Nordic businesses in RISE with SAP has increased demand for managed cloud services outsourcing,” said Andreas Fahr, partner and head of ISG DACH and Nordics.
  • The 2024 ISG Provider Lens™ SAP Ecosystem report for the Nordics evaluates the capabilities of 31 providers across three quadrants: SAP S/4HANA System Transformation, SAP Application Managed Services and Managed Cloud Services for SAP ERP.

Firms Adapt Procurement Strategies to Changing Conditions

Retrieved on: 
Wednesday, April 17, 2024
Software, Supply Chain Management, Networks, Professional Services, Data Management, Technology, Security, Retail, Transport, Other Technology, Consulting, Logistics, WNS, Infosys, TCS, AI, Wipro, Research, ISG, PwC, Risk management, Tech Mahindra, Research report, GEP, Face, Human voice, Customer, COVID-19, Organization, Accenture, IBM, Voice of the customer, HCLTech

The series of disruptions that began with the COVID-19 pandemic continues to shape companies’ procurement strategies and the services providers offer, ISG says.

Key Points: 
  • The series of disruptions that began with the COVID-19 pandemic continues to shape companies’ procurement strategies and the services providers offer, ISG says.
  • “Procurement consulting and outsourcing have changed significantly since 2022,” said Robert Stapleton, partner and Business Outsourcing Services lead for ISG.
  • Enterprises are working with providers to build procurement systems that are agile, efficient and resilient amid changing economic and geopolitical conditions.
  • The 2024 ISG Provider Lens™ global Procurement Services report evaluates the capabilities of 26 providers across three quadrants: Procurement Operations Modernization Services, Strategic Sourcing and Category Management Services and Direct Procurement Enablement and Modernization Services.

Microsoft Copilot Aims to Help U.K. Firms Navigate Cloud

Retrieved on: 
Wednesday, April 17, 2024
Technology, Other Communications, Consulting, Marketing, Communications, Professional Services, Software, Data Analytics, Data Management, Artificial Intelligence, Cloud, ITSM, Investment, Infosys, TCS, HCLTech, Research, Wipro, LTIMindtree, ISG, Oracle, DXC Technology, PwC, Fujitsu, Data center management, Microsoft, Privacy, Research report, Computacenter, Customer, Workforce, Human voice, Azure, Head, Generative, SAP, Accenture, Voice of the customer, Video game

The 2024 ISG Provider Lens™ Microsoft Cloud Ecosystem report for the U.K. finds Microsoft has embraced the disruptive potential of GenAI through its investments in Copilot for Microsoft clouds.

Key Points: 
  • The 2024 ISG Provider Lens™ Microsoft Cloud Ecosystem report for the U.K. finds Microsoft has embraced the disruptive potential of GenAI through its investments in Copilot for Microsoft clouds.
  • “The introduction of Copilot is going to change worker roles,” said Anthony Drake, partner and head of ISG in the U.K. and Ireland.
  • In the area of customer experience, Bechtle is named the global ISG CX Star Performer for 2024 among Microsoft cloud ecosystem partners.
  • The 2024 ISG Provider Lens™ Microsoft Cloud Ecosystem report for the U.K. is available to subscribers or for one-time purchase on this webpage .

Microsoft Cloud Growth Speeds Up in Singapore, Malaysia

Retrieved on: 
Thursday, April 18, 2024
Software, Consulting, Artificial Intelligence, Data Management, Professional Services, Technology, Apps, Applications, Security, Cloud, Agility, Logicalis, Infosys, SAP, TCS, HCLTech, Research, DevOps, ISG, DXC Technology, PwC, Capgemini, Fujitsu, Tech Mahindra, Microsoft, Research report, Human voice, Customer, Creativity, Generative, Microsoft Dynamics 365, NCS, Accenture, Voice of the customer, Video game

The 2024 ISG Provider Lens™ Microsoft Cloud Ecosystem report for Singapore and Malaysia finds more enterprises in the region are embracing Microsoft’s expanding lineup of platforms and seeking services for Microsoft 365, Azure (including SAP on Azure), Dynamics 365, Power Platform and Copilot.

Key Points: 
  • The 2024 ISG Provider Lens™ Microsoft Cloud Ecosystem report for Singapore and Malaysia finds more enterprises in the region are embracing Microsoft’s expanding lineup of platforms and seeking services for Microsoft 365, Azure (including SAP on Azure), Dynamics 365, Power Platform and Copilot.
  • “More enterprises in Singapore and Malaysia now recognize the potential to grow by going cloud native,” said Michael Gale, partner and regional leader, ISG Asia Pacific.
  • The 2024 ISG Provider Lens™ Microsoft Cloud Ecosystem report for Singapore and Malaysia evaluates the capabilities of 29 providers across five quadrants: Managed Services for Azure, Microsoft 365 Services, SAP on Azure Services, Power Platform Services and Generative AI Services for Microsoft Clouds.
  • In the area of customer experience, Bechtle is named the global ISG CX Star Performer for 2024 among Microsoft cloud ecosystem partners.

European Firms Seek New Ways to Modernize Mainframes

Retrieved on: 
Tuesday, April 16, 2024
Professional Services, Data Management, Technology, Data Analytics, Consulting, Artificial Intelligence, TmaxSoft, Cognizant, Infosys, TCS, AI, TSRI, Wipro, LTIMindtree, Research, ISG, DXC Technology, Automation, Kyndryl, Research report, Human voice, Customer, Name, Atos, AWS, Accenture, Voice of the customer, HCLTech, OpenText, Online shopping

The 2024 ISG Provider Lens™ Mainframes – Services and Solutions report for Europe finds European enterprises are moving toward hybrid modernization strategies that strike a balance between maintaining mainframe robustness and leveraging cloud agility.

Key Points: 
  • The 2024 ISG Provider Lens™ Mainframes – Services and Solutions report for Europe finds European enterprises are moving toward hybrid modernization strategies that strike a balance between maintaining mainframe robustness and leveraging cloud agility.
  • Companies across the continent demand solutions that combine managed modernization, cloud migration and cost-effective optimization, the ISG report says.
  • “Some providers are taking an AI-first approach to mainframe modernization,” said Matthias Paletta, director, Technology Modernization, for ISG.
  • High on the aspirational list for many providers is achieving near-perfect accuracy in language conversion efforts, ISG says.