NYSE:TWLO

Twilio to Announce First Quarter 2024 Results on May 7, 2024

Retrieved on: 
Tuesday, April 9, 2024
Software, Networks, Internet, Data Management, Technology, Apps, Applications, Mobile, Wireless, Security, Intelligence, Disclosure, Webcast, Regulation Fair Disclosure, Growth, Regulation, CEP, Inc.

Twilio Inc. (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced that its first quarter 2024 results will be released on Tuesday, May 7, 2024, after market close.

Key Points: 
  • Twilio Inc. (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced that its first quarter 2024 results will be released on Tuesday, May 7, 2024, after market close.
  • Twilio will host a conference call at 2:00 p.m. (PT) / 5:00 p.m. (ET) on Tuesday, May 7, 2024 to discuss its results with the investment community.
  • Investors and analysts can pre-register for the webcast at https://edge.media-server.com/mmc/p/8d9eqc2g , and the live webcast and replay will also be available on the Twilio Investor Relations website at https://investors.twilio.com .
  • Across 180 countries and territories, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers.

New Twilio Study Points to Lack of Customer Data as Major Obstacle to Reaping AI Rewards

Retrieved on: 
Tuesday, April 9, 2024
Marketing, Data Management, Communications, Technology, Software, Artificial Intelligence, Internet, Trust, Millennials, Customer engagement, Research, Privacy, Friction, Artificial intelligence, AI, Sales

The customer engagement platform that drives real-time, personalized experiences for today’s leading brands, released its fifth annual State of Customer Engagement Report today.

Key Points: 
  • The customer engagement platform that drives real-time, personalized experiences for today’s leading brands, released its fifth annual State of Customer Engagement Report today.
  • The report reveals the growing importance of brands disclosing how they use customer data to deliver AI-powered experiences.
  • “Customers today expect personalized experiences and want to understand how businesses use their data to shape those experiences,” said Kathryn Murphy, SVP Product at Twilio.
  • Almost half (49%) say they would trust a brand more if it disclosed how customer data is used in AI-powered interactions.

Anson Funds Comments on Recent Events at Twilio

Retrieved on: 
Thursday, April 4, 2024
Professional Services, Finance, Pressure, Former

Anson Funds Management LP and Anson Advisors Inc., the co-investment advisers of certain investment funds (collectively, “Anson Funds”), and significant stockholders of Twilio Inc. (NYSE: TWLO) (“Twilio” or the “Company”), today commented on recent actions taken by Twilio’s Board of Directors (the “Board”).

Key Points: 
  • Anson Funds Management LP and Anson Advisors Inc., the co-investment advisers of certain investment funds (collectively, “Anson Funds”), and significant stockholders of Twilio Inc. (NYSE: TWLO) (“Twilio” or the “Company”), today commented on recent actions taken by Twilio’s Board of Directors (the “Board”).
  • Sagar Gupta, Portfolio Manager and Head of Active Engagement at Anson Funds, stated:
    “Following discussions between Anson Funds and the Company’s representatives that were ongoing through yesterday evening, Twilio’s Board issued a press release last night announcing the departure of long-tenured director Byron Deeter and a proposal to declassify the Board.
  • During Anson Funds’ engagement with Twilio, the Company repeatedly rejected our proposals for governance improvements, the departure of directors with significant conflicts of interest and little relevance, and stockholder representation on the Board.
  • Only under intense pressure from Anson Funds have Twilio’s directors taken steps to address these issues, highlighting the exceptional level of dysfunction within Twilio’s boardroom.

Twilio Announces Retirement of Byron Deeter and Board Declassification

Retrieved on: 
Thursday, April 4, 2024
Marketing, Data Management, Communications, Technology, Software, Internet, Chair, Software as a service, Growth, Knowledge, Annual general meeting, AI, Security (finance), Retirement, Management

The size of the Board will be reduced back to nine directors, effective as of Mr. Deeter’s retirement.

Key Points: 
  • The size of the Board will be reduced back to nine directors, effective as of Mr. Deeter’s retirement.
  • “On behalf of the Twilio Board, I’d like to thank Byron for his invaluable contributions over the past fourteen years,” said Khozema Shipchandler, CEO of Twilio.
  • “The Twilio Board is committed to upholding strong corporate governance practices,” said Jeff Epstein, Chair of the Twilio Board.
  • Our Board will continue to act in the best interests of Twilio and all shareholders.”
    "Working with Jeff, Khozema, and the entire Twilio team and Board has been an absolute thrill,” said Byron Deeter.

Twilio Appoints Andy Stafman to Board of Directors

Retrieved on: 
Monday, April 1, 2024
Marketing, Data Management, Communications, Technology, Software, Internet, Sachem Head Capital Management, Rest, Communication, AI, Pocumtuck Range, Confidentiality, Management

Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced that it has appointed Andy Stafman, a partner at Sachem Head Capital Management LP (“Sachem Head”), to the company’s Board of Directors, effective immediately.

Key Points: 
  • Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced that it has appointed Andy Stafman, a partner at Sachem Head Capital Management LP (“Sachem Head”), to the company’s Board of Directors, effective immediately.
  • “Over the last year and a half, we have made important changes to accelerate our path to profitability and position Twilio to capitalize on the opportunities we see ahead,” said Jeff Epstein, Chair of the Board for Twilio.
  • “I am excited to join the Twilio Board during an important time for the company,” said Mr. Stafman.
  • With the appointment of Mr. Stafman, Twilio’s Board will increase to 10 directors, nine of whom are independent.

Twilio Launches Unified Profiles and Agent Copilot, Combining Customer Data and AI to Boost Productivity and Engagement

Retrieved on: 
Wednesday, March 27, 2024
Software, Technology, Artificial Intelligence, Data Management, Automation, CRM, Algorithm, Growth, Communication, Seamless, Artificial intelligence, Acquisition, AI, Student, Behavior, Engineering, LTV, Multimedia, Collection, IOS, Android, Sales

Agent Copilot leverages this data alongside artificial intelligence (AI) to empower employees with automation and boost productivity.

Key Points: 
  • Agent Copilot leverages this data alongside artificial intelligence (AI) to empower employees with automation and boost productivity.
  • "These new products fill the missing piece for businesses looking to leverage data and AI to deliver consistent customer value across different touchpoints.
  • "Twilio's launch of Unified Profiles and Agent Copilot provides real-time data to agents, helping them better understand customer activities, preferences, and traits, streamlining operations and enhancing customer interactions."
  • Unified Profiles and Agent Copilot will be showcased at Enterprise Connect in Orlando at Twilio Booth #911.

Twilio Concludes Operational Review of Segment Business and Announces $2 Billion Expansion of Share Repurchase Authorization

Retrieved on: 
Tuesday, March 5, 2024
Professional Services, Data Management, Business, Data Analytics, Technology, Software, Artificial Intelligence, Cloud, Innovation, AI, Investment, Share repurchase, Cisco, Sale, GTM, AppDynamics, Automation, FY, Communication, Management

Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced the results of its operational review of its Segment business.

Key Points: 
  • Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced the results of its operational review of its Segment business.
  • The company also provided targets for FY 2024 and FY 2025, and announced an additional $2 billion share repurchase authorization that it is targeting to complete during FY 2024.
  • In consideration of the recent underperformance of the Segment business, and upon Khozema Shipchandler’s appointment as CEO in January 2024, the Twilio Board of Directors and management team initiated an operational review of Segment to determine the best path forward.
  • “Our top priority is creating long-term value for our shareholders by driving Twilio towards durable, profitable growth,” said Khozema Shipchandler, CEO of Twilio.

Twilio to Participate in Morgan Stanley Technology, Media & Telecom Conference

Retrieved on: 
Friday, March 1, 2024
Security, Data Management, Technology, Telecommunications, Software, Regulation, Disclosure, Regulation Fair Disclosure, Conference

Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced that Chief Executive Officer Khozema Shipchandler will participate in a fireside chat at the Morgan Stanley Technology, Media & Telecom Conference on Thursday, March 7, 2024 at 8:00 a.m. (PT) / 11:00 a.m. (ET).

Key Points: 
  • Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today announced that Chief Executive Officer Khozema Shipchandler will participate in a fireside chat at the Morgan Stanley Technology, Media & Telecom Conference on Thursday, March 7, 2024 at 8:00 a.m. (PT) / 11:00 a.m. (ET).
  • A live webcast and replay will be available on Twilio’s investor relations website at investors.twilio.com.
  • Twilio uses its investor relations website ( https://investors.twilio.com ) and the X (formerly “Twitter”) accounts of the company (@twilio) as a means of disclosing material non-public information and for complying with its disclosure obligations under Regulation FD.

Twilio Report Reveals Customer Data Platforms are a Critical Foundation for AI-Driven Customer Insights

Retrieved on: 
Tuesday, February 20, 2024
Professional Services, Data Management, Technology, Data Analytics, Software, Artificial Intelligence, Pixel, Function, Box, AI, API, Mixpanel, SVP, CDPS, Growth, Twilio, HubSpot, Behavior, CDP, CRMS, Trade Me, Corporate development, Databricks, Organization, PwC, Sales

The fifth annual Customer Data Platform Report , which reflects the findings of anonymized usage data from Twilio Segment’s 25,000+ customers, finds that businesses are prioritizing data quality to harness the power of AI and quickly act on nuanced customer insights.

Key Points: 
  • The fifth annual Customer Data Platform Report , which reflects the findings of anonymized usage data from Twilio Segment’s 25,000+ customers, finds that businesses are prioritizing data quality to harness the power of AI and quickly act on nuanced customer insights.
  • The ability to quickly harness data insights through CDPs that are open and interoperable with data warehouses is a critical competitive edge, enabling businesses to efficiently collect, unify, and activate data across various platforms.
  • Our report showcases the essential role customer data plays in maximizing AI’s effectiveness,” said Kathryn Murphy, SVP of Product and Design at Twilio.
  • “With data warehouses, and data lakehouses like Databricks becoming central to customers’ data strategies, it's crucial for CDPs to support seamless integration with these data warehouses.

Twilio Announces Fourth Quarter and Full Year 2023 Results

Retrieved on: 
Wednesday, February 14, 2024
Finance, Banking, Professional Services, Technology, Software, Acquisition, Marketing, Total, Flex, Share repurchase, Data, Chairperson, Segment, GAAP, Communication, Video game

“Twilio had a terrific fourth quarter to close out a strong 2023,” said Khozema Shipchandler, Twilio’s CEO.

Key Points: 
  • “Twilio had a terrific fourth quarter to close out a strong 2023,” said Khozema Shipchandler, Twilio’s CEO.
  • GAAP loss from operations of $361.7 million for the fourth quarter of 2023, compared with GAAP loss from operations of $218.6 million for the fourth quarter of 2022.
  • Non-GAAP income from operations of $172.6 million for the fourth quarter of 2023, compared with non-GAAP income from operations of $32.9 million for the fourth quarter of 2022.
  • Dollar-Based Net Expansion Rate of 102% for the fourth quarter of 2023 compared to Dollar-Based Net Expansion Rate of 110% for the fourth quarter of 2022.