ITSM

VCTI Continues Momentum with Robust Demand for its Broadband and Networking Solutions and Services

Retrieved on: 
Tuesday, August 24, 2021
Quality Software Services, Company, NOW Platform DA and PAS, Growth, Engineering, Leadership, View, Forest Law Enforcement and Governance Program, ServiceNow, Automation, ITSM, Investment, Multimedia, Digital divide, CEO, New Board, Telecommunication, Technology, Internet service provider, Management, Mobile phone

The United States' commitment to expanding broadband access has fueled demand for VCTI's broadband products and services.

Key Points: 
  • The United States' commitment to expanding broadband access has fueled demand for VCTI's broadband products and services.
  • As a result, broadband service providers are scrambling to clearly understand technology options and the financial implications of those options to prioritize infrastructure and investment opportunities.
  • Growing Software Services Practice: VCTI software services continue to be embraced by existing customers.
  • The Company also offers software solutions and services to enable broadband service providers to optimize investments fornetwork evolution, simplify operations, and strengthen their path to digital transformation.

Serviceaide Acquires IT Service Management Leader, SunView Software

Retrieved on: 
Tuesday, August 24, 2021
Managed services, Knowledge management, Organization, Vserv Digital Services, Technology, Digital, Acquisition, Virtual agent, Customer service, Knowledge, Artificial intelligence, Point, ISM, United Nations Security Council Resolution 247, SVP, Fortune 1000, Machine learning, Automation, ITSM, IT service management, Intelligence, Multimedia, Security and Intelligence Services (India), ESM, Luma, Solution, SAN, CEO, SunView, Natural language processing, Risk management information systems, POB, View, Information technology

SAN JOSE, Calif., Aug. 24, 2021 /PRNewswire/ -- Serviceaide, Inc. , a global provider of intelligent, IT and enterprise service management solutions,today announced the acquisition of SunView Software, a leading provider of IT Service Management (ITSM) software.

Key Points: 
  • SAN JOSE, Calif., Aug. 24, 2021 /PRNewswire/ -- Serviceaide, Inc. , a global provider of intelligent, IT and enterprise service management solutions,today announced the acquisition of SunView Software, a leading provider of IT Service Management (ITSM) software.
  • "Our acquisition of SunView builds on Serviceaide's mission of bringing innovative and best performance/price service management solutions for both ITSM and enterprise service management."
  • Serviceaide also offers its Intelligent Service Management (ISM), a uniquely cost-efficient full-featured IT service management suite used by large managed service providers around the world.
  • SunView Software, Inc. is a leading provider of IT Service Management software that helps companies build smarter, more responsive IT services environments.

NTT Named One of the 'Best Places to Work in IT' by Insider Pro and Computerworld for the Eighth Year

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Tuesday, August 24, 2021
Managed services, Technology, Americas, Computerworld, NHS Counter Fraud and Security Management Service Division, NTT, IDG, Research, Social responsibility, Automation, ITSM, IT service management, Multimedia, Workplace, Environment, Solution, Organization, Culture, View, ICT, Management

This marks the eighth year that NTT has been named to the list of top 100 work environments for technology professionals.

Key Points: 
  • This marks the eighth year that NTT has been named to the list of top 100 work environments for technology professionals.
  • This recognition emphasizes the strong company culture and rewarding work environment that NTT is committed to fostering for its employees.
  • The list iscompiled based on a comprehensive questionnaire regarding company offerings in categories such as benefits, career development, training and retention.
  • In addition, IDG conducts extensive surveys of IT workers, and their responses factor heavily in determining the rankings.

Isos Technology Named to the Inc. 5000 List of Fastest-Growing Private Companies in the U.S.

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Thursday, August 19, 2021
Industry, Enterprise, Public sector, Technology, Building, Microsoft, Leadership, Database, Intuit, Partner, Name, ITSM, Achievement, DevOps, CEO, Organization, Inc., 3D printing, Management

This list represents a unique look at the most successful companies within the American economy's most dynamic segmentits independent small businesses.

Key Points: 
  • This list represents a unique look at the most successful companies within the American economy's most dynamic segmentits independent small businesses.
  • Intuit, Zappos, Under Armour, Microsoft, Patagonia, and many other well-known names gained their first national exposure as honorees on the Inc. 5000.
  • "To be recognized by Inc. magazine as one of the nation's fastest-growing private companies is a huge accomplishment," said Thad West, CEO of Isos Technology.
  • "But to be included in the Inc. 5000 for the seventh timethat is a tremendous honor and a direct reflection of the Isos Technology team's hard work and perseverance.

IR joins ServiceNow Technology Partner Program

Retrieved on: 
Wednesday, August 18, 2021
Cloud, Managed services, Learning Technology Partners, Zoom, Microsoft Teams, Government, 365, Telecommunication, Life, City centre, Communication, Microsoft, Telecommunications Service Priority, Collaborative workflow, Contact, ServiceNow, ITSM, IT service management, Multimedia, 2018 Philippine third telecommunications provider bidding, IR, ASX, TSM, Solution, Telecommunications service, Organization, SBCS, Cisco Webex, Cisco Systems, Medical device, Network equipment, Online shopping

SYDNEY, Aug. 18, 2021 /PRNewswire/ -- IR (ASX:IRI), the leading global provider of experience management solutions for critical IT infrastructure, payments and communications ecosystems, has joined the ServiceNow Partner Program as a Technology Partner.

Key Points: 
  • IR has joined the ServiceNow Partner Program as a Technology Partner.
  • SYDNEY, Aug. 18, 2021 /PRNewswire/ --IR (ASX:IRI), the leading global provider of experience management solutions for critical IT infrastructure, payments and communications ecosystems, has joined the ServiceNow Partner Program as a Technology Partner.
  • We're excited to be partnering with ServiceNow to help make that happen," said Kevin Ryder, Chief Marketing and Product Officer, IR.
  • ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries.

IR joins ServiceNow Technology Partner Program

Retrieved on: 
Wednesday, August 18, 2021
Cloud, Managed services, Learning Technology Partners, Zoom, Microsoft Teams, Government, 365, Telecommunication, Life, City centre, Communication, Microsoft, Telecommunications Service Priority, Collaborative workflow, Contact, ServiceNow, ITSM, IT service management, 2018 Philippine third telecommunications provider bidding, IR, ASX, TSM, Solution, Telecommunications service, Organization, SBCS, Cisco Webex, Cisco Systems, Medical device, Network equipment, Online shopping

SYDNEY, Aug. 18, 2021 /PRNewswire/ -- IR (ASX:IRI), the leading global provider of experience management solutions for critical IT infrastructure, payments and communications ecosystems, has joined the ServiceNow Partner Program as a Technology Partner.

Key Points: 
  • IR has joined the ServiceNow Partner Program as a Technology Partner.
  • IR Collaborate will provide integration into ServiceNow to enable real-time service management and monitoring capabilities of unified communications, contact center and collaboration services, including their associated components.
  • SYDNEY, Aug. 18, 2021 /PRNewswire/ --IR (ASX:IRI), the leading global provider of experience management solutions for critical IT infrastructure, payments and communications ecosystems, has joined the ServiceNow Partner Program as a Technology Partner.
  • ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries.

GitGuardian Now Available on GitHub Marketplace, Providing Automated Secrets Detection

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Tuesday, August 17, 2021
Security, GitHub, GitLab, SIEM, SEC, Hertzsprung–Russell diagram, Vault (version control system), Growth, Software, GLOBE, Internal, Health, International Monitoring Team, Bitbucket, Software as a service, ITSM, Trust, Risk, Version control, DevOps, Solution, CEO, Application, Organization, Â, API, Medical device, Online shopping

PARIS, Aug. 17, 2021 (GLOBE NEWSWIRE) -- GitGuardian , a cybersecurity start-up specializing in securing software development with automated secrets detection and remediation, announces availability on the GitHub Marketplace.

Key Points: 
  • PARIS, Aug. 17, 2021 (GLOBE NEWSWIRE) -- GitGuardian , a cybersecurity start-up specializing in securing software development with automated secrets detection and remediation, announces availability on the GitHub Marketplace.
  • This allows DevOps, Security, and Developer to implement automated secrets detection and remediation in their git repositories.
  • GitGuardian has a native integration with GitHub, GitLab and Bitbucket and there is both a SaaS and an on-premise version available.
  • GitGuardian detection algorithm, common to both products, was battle-tested at scale on the whole public GitHub activity for over three years.

Best IT Service Management for Client Experience Announced by SoftwareReviews

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Tuesday, August 17, 2021
Software, Technology, Data Management, Cloud, Diamond, Managed services, Omnitracker, Nature, Research, Service management, ITSM, Multimedia, Neuron, TeamDynamix, Retail, Online shopping, Meat

SoftwareReviews , a division of IT research and advisory firm Info-Tech Research Group , has published its 2021 IT Service Management Emotional Footprint Awards , naming four vendors as Champions.

Key Points: 
  • SoftwareReviews , a division of IT research and advisory firm Info-Tech Research Group , has published its 2021 IT Service Management Emotional Footprint Awards , naming four vendors as Champions.
  • View the full release here: https://www.businesswire.com/news/home/20210817005512/en/
    Best IT Service Management for Client Experience Announced by SoftwareReviews (Graphic: Business Wire)
    SoftwareReviews' Net Emotional Footprint measures high-level user sentiment.
  • The Emotional Footprint Diamond illustrates the customer experience with software vendors and a complex relationship spanning procurement, implementation, service, and support.
  • By collecting real data from IT and business professionals, the SoftwareReviews methodology produces detailed and authentic insights into the experience of evaluating and purchasing enterprise software.

ControlUp Recognized as a Sample Vendor in 2021 Gartner® Hype Cycle™ Reports

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Tuesday, August 17, 2021
Cloud, Industry, Hype cycle, Cloud (operating system), Paramount, DEM, Workplace harassment, ITSM, Investment, Desktop virtualization, Marketing, SAN, Solution, VDIM, DEX, Video game, Management

SAN JOSE, Calif., Aug. 17, 2021 /PRNewswire/ -- ControlUp, the industry leader in digital employee experience management, announced today that it has been recognized as a Sample Vendor for Digital Employee Experience management (DEX) category in three separate Gartner Hype Cycle reports, including: Hype Cycle for the Digital Workplace, 2021[1], Hype Cycle for Digital Workplace Infrastructure and Operations, 2021[2], Hype Cycle for ITSM, 2021 [3], In another Gartner report, titled "Hype Cycle for Monitoring, Observability and Cloud Operations, 2021" [4], ControlUp was recognized in both Digital Employee Experience management (DEX) category and Virtual Desktop Infrastructure (VDIM) category.

Key Points: 
  • SAN JOSE, Calif., Aug. 17, 2021 /PRNewswire/ -- ControlUp, the industry leader in digital employee experience management, announced today that it has been recognized as a Sample Vendor for Digital Employee Experience management (DEX) category in three separate Gartner Hype Cycle reports, including: Hype Cycle for the Digital Workplace, 2021[1], Hype Cycle for Digital Workplace Infrastructure and Operations, 2021[2], Hype Cycle for ITSM, 2021 [3], In another Gartner report, titled "Hype Cycle for Monitoring, Observability and Cloud Operations, 2021" [4], ControlUp was recognized in both Digital Employee Experience management (DEX) category and Virtual Desktop Infrastructure (VDIM) category.
  • ControlUp had record-breaking performance in H1 2021, expanding its market base with 400,000+ new licenses for remote working solutions that are essential to the hybrid workforce.
  • According to Gartner, "Despite significant digital workplace investments, most IT leaders are unable to measure digital employee experience.
  • "We believe that this recognition in the 2021 Gartner Hype Cycle reports have affirmed our solutions' ability to improve employee productivity and satisfaction by ensuring seamless access, high availability, and quick response times for applications used remotely."

ControlUp Recognized as a Sample Vendor in 2021 Gartner® Hype Cycle™ Reports

Retrieved on: 
Tuesday, August 17, 2021
Cloud, Industry, Hype cycle, Cloud (operating system), Paramount, DEM, Workplace harassment, ITSM, Investment, Desktop virtualization, Marketing, SAN, Solution, VDIM, DEX, Video game, Management

SAN JOSE, Calif., Aug. 17, 2021 /PRNewswire/ -- ControlUp, the industry leader in digital employee experience management, announced today that it has been recognized as a Sample Vendor for Digital Employee Experience management (DEX) category in three separate Gartner Hype Cycle reports, including: Hype Cycle for the Digital Workplace, 2021[1], Hype Cycle for Digital Workplace Infrastructure and Operations, 2021[2], Hype Cycle for ITSM, 2021 [3], In another  Gartner report, titled "Hype Cycle for Monitoring, Observability and Cloud Operations, 2021" [4], ControlUp was recognized in both Digital Employee Experience management (DEX) category and Virtual Desktop Infrastructure (VDIM) category.

Key Points: 
  • SAN JOSE, Calif., Aug. 17, 2021 /PRNewswire/ -- ControlUp, the industry leader in digital employee experience management, announced today that it has been recognized as a Sample Vendor for Digital Employee Experience management (DEX) category in three separate Gartner Hype Cycle reports, including: Hype Cycle for the Digital Workplace, 2021[1], Hype Cycle for Digital Workplace Infrastructure and Operations, 2021[2], Hype Cycle for ITSM, 2021 [3], In another Gartner report, titled "Hype Cycle for Monitoring, Observability and Cloud Operations, 2021" [4], ControlUp was recognized in both Digital Employee Experience management (DEX) category and Virtual Desktop Infrastructure (VDIM) category.
  • ControlUp had record-breaking performance in H1 2021, expanding its market base with 400,000+ new licenses for remote working solutions that are essential to the hybrid workforce.
  • According to Gartner, "Despite significant digital workplace investments, most IT leaders are unable to measure digital employee experience.
  • "We believe that this recognition in the 2021 Gartner Hype Cycle reports have affirmed our solutions' ability to improve employee productivity and satisfaction by ensuring seamless access, high availability, and quick response times for applications used remotely."