Battle of the Alamo

Customer Satisfaction With Airlines Reaches All-Time High, as Travel Industry Rebounds to Prepandemic Levels, ACSI Data Show

Retrieved on: 
Tuesday, April 23, 2024

If last year’s industrywide customer satisfaction improvement pointed to the travel industry returning to normal, then this year’s marks confirm it: Travel is back!

Key Points: 
  • If last year’s industrywide customer satisfaction improvement pointed to the travel industry returning to normal, then this year’s marks confirm it: Travel is back!
  • Satisfaction across airlines, lodging, car rentals, and online travel agencies climbs again, returning to prepandemic levels, according to the American Customer Satisfaction Index (ACSI®) Travel Study 2023-2024 .
  • The airline industry stands out, hitting an all-time customer satisfaction high of 77 after a second straight 1% year-over year improvement.
  • New to ACSI measurement in 2024, the rideshare industry debuts with two major competitors, Lyft and Uber, deadlocked with customer satisfaction scores of 76.

Experience Unparalleled Luxury Living: Wood Partners Celebrates Grand Opening of Alta Rolling Oaks in San Antonio

Retrieved on: 
Thursday, March 14, 2024

SAN ANTONIO, March 14, 2024 /PRNewswire/ -- Wood Partners, a national multifamily real estate development leader, proudly unveils the grand opening of Alta Rolling Oaks, its latest luxury residential community in San Antonio.

Key Points: 
  • SAN ANTONIO, March 14, 2024 /PRNewswire/ -- Wood Partners, a national multifamily real estate development leader, proudly unveils the grand opening of Alta Rolling Oaks, its latest luxury residential community in San Antonio.
  • Located at 6710 N. Loop 1604 E. in North Central San Antonio, Alta Rolling Oaks promises convenient access to a myriad of shopping, dining, and entertainment options across the city.
  • "Wood Partners is thrilled to officially unveil Alta Rolling Oaks, our latest luxury property in the vibrant city of San Antonio," said Bart Barrett, Managing Director for Wood Partners.
  • Residents at Alta Rolling Oaks can explore the abundant attractions that contribute to San Antonio's status as a premier tourist destination in the country.

ALAMO GROUP INC. ANNOUNCES RETIREMENT OF BOARD MEMBER, APPOINTMENT OF NEW BOARD CHAIR AND APPOINTMENT OF NEW DIRECTOR

Retrieved on: 
Thursday, February 22, 2024

Mr. Baty joined the Board in August 2011 and has served in various capacities during his tenure.

Key Points: 
  • Mr. Baty joined the Board in August 2011 and has served in various capacities during his tenure.
  • Mr. Baty was appointed Independent Board Chair on May 3, 2018.
  • Upon Mr. Baty's retirement from the Board, current Board member, Richard ("Rick") W. Parod, will be appointed the new Independent Board Chair effective April 30, 2024.
  • We are excited for Rick to step in as the new Independent Board Chair.

Service Experts Names Cary Reed Chief Operating Officer

Retrieved on: 
Tuesday, January 9, 2024

Richardson, Texas, Jan. 09, 2024 (GLOBE NEWSWIRE) -- Service Experts has named Cary Reed as Chief Operating Officer.

Key Points: 
  • Richardson, Texas, Jan. 09, 2024 (GLOBE NEWSWIRE) -- Service Experts has named Cary Reed as Chief Operating Officer.
  • Reed joined Service Experts in 2012, and has served in a number of leadership roles, most recently as Senior Vice President and General Manager, in which he oversaw all areas of the company’s core business strategy and execution.
  • “Since joining Service Experts in 2012, Cary has been a powerful influence within the business, helping us become the lead provider of HVAC and plumbing repair in the US by nurturing customer relationships and making every home a haven of comfort, well-being, and energy efficiency,” said Rob Comstock, Chief Executive Officer of Service Experts.
  • Prior to joining Service Experts, he held numerous sales leadership roles, including Regional Vice President at Alamo Rent-A-Car, and actually began his professional career in 1988 selling books.

Allego Announces Successful Pilot Program for High-Powered Truck Charging; Initial 2024 Network Roll-out Planned

Retrieved on: 
Thursday, November 30, 2023

Equipped with two 300 kW ultra-fast charging points, the site has already achieved an impressive utilization rate of 22% in five weeks.

Key Points: 
  • Equipped with two 300 kW ultra-fast charging points, the site has already achieved an impressive utilization rate of 22% in five weeks.
  • Mathieu Bonnet, Chief Executive Officer of Allego, said, “Commercial truck charging infrastructure is the keystone to fully enable a transition to electric vehicles.
  • Yet, truck charging is in its early stages and much less ubiquitous compared to passenger vehicles.
  • This opens up great potential for Allego as we continue to expand our charging network.

Placemakr Expands its National Footprint of Hospitality Living Properties to Texas and Announces New COO

Retrieved on: 
Thursday, December 7, 2023

WASHINGTON, Dec. 7, 2023 /PRNewswire/ -- Placemakr, a flexible-use hospitality and multifamily operator, today announced the continuation of its national expansion with the launch of its first blended apartment-hotel property in San Antonio, Texas. The Maverick, powered by Placemakr will be the first of its kind in San Antonio, providing its guests and residents with the brand's signature experience of transforming a single-use multifamily building into a blended experience featuring home and hotel within a single building. Placemakr is partnering with AREA Real Estate, one of San Antonio's most prolific and innovative developers, to bring this product offering to the state of Texas. 

Key Points: 
  • Placemakr is partnering with AREA Real Estate, one of San Antonio's most prolific and innovative developers, to bring this product offering to the state of Texas.
  • "These are exciting times for Placemakr, as it represents our commitment to bringing our signature experience across the country," said Jason Fudin, CEO of Placemakr.
  • In his position as COO, Rickabaugh will oversee all commercial and property operations for the organization to ensure a best-in-class experience.
  • In this new role as COO, Rickabaugh will leverage his experience in building operations strategies for these top-tier retail brands to elevate Placemakr's end-to-end experience.

San Antonio Holidays on Houston Street Brings Magic to Downtown

Retrieved on: 
Monday, November 27, 2023

SAN ANTONIO, Nov. 27, 2023 /PRNewswire/ -- San Antonio holidays will be even more memorable starting this year with the launch of what will become a time-honored tradition.

Key Points: 
  • SAN ANTONIO, Nov. 27, 2023 /PRNewswire/ -- San Antonio holidays will be even more memorable starting this year with the launch of what will become a time-honored tradition.
  • Set against the backdrop of one of the most historic and charming promenades, San Antonio Holidays on Houston Street runs through January 2.
  • The City of San Antonio, CENTRO San Antonio and Visit San Antonio have partnered to bring more holiday sparkle to five blocks of Houston Street (from Legacy Park to the Alamo).
  • The nostalgia of San Antonio holidays will unfold under the soft glow of Houston Street lampposts, recalling memories of Christmas' past, and inspiring the making of new holiday memories for all.

Daimler Truck North America Enters Strategic Partnership with Hexagon Purus for Battery Electric Freightliner eM2 for Vocational Applications

Retrieved on: 
Monday, November 6, 2023

– (Nov. 6, 2023) – Daimler Truck North America, LLC (DTNA), the nation’s largest manufacturer of Class 6-8 commercial vehicles, has entered into a long-term agreement with Hexagon Purus, a leading manufacturer of zero-emission mobility and infrastructure solutions, to provide complete vehicle integration of the battery electric Freightliner eM2, which was developed to serve vocational applications.

Key Points: 
  • – (Nov. 6, 2023) – Daimler Truck North America, LLC (DTNA), the nation’s largest manufacturer of Class 6-8 commercial vehicles, has entered into a long-term agreement with Hexagon Purus, a leading manufacturer of zero-emission mobility and infrastructure solutions, to provide complete vehicle integration of the battery electric Freightliner eM2, which was developed to serve vocational applications.
  • The integration, provided by Hexagon Purus, will incorporate Hexagon Purus' proprietary zero-emission technology, including battery systems, auxiliary modules, power modules, and vehicle-level software.
  • This partnership underscores the joint commitment by DTNA and Hexagon Purus to drive innovation and sustainability in the vocational vehicle sector and will deliver products to the market that complement DTNA’s eCascadia and eM2 battery electric portfolio, already in production.
  • Additionally, Hexagon Purus’ high-voltage battery technology is known for its efficient kWh per meter of frame length, which aligns with the packaging needs of medium-duty vocational applications.

Enterprise Mobility Ushers in New Era

Retrieved on: 
Thursday, October 26, 2023

ST. LOUIS, Oct. 26, 2023 /PRNewswire/ --  Purpose led and people first, Enterprise has been moving mobility forward for more than 65 years. Now, as this global leader reaffirms its mobility ambition and looks to partner with others to help shape future experiences, the business is connecting its full portfolio of offerings – car rental, fleet management, flexible vehicle hire, carsharing, vanpooling, car sales, truck rental, vehicle subscription, luxury rental, technology solutions and more – under a new corporate brand. Introducing: Enterprise Mobility™.

Key Points: 
  • Introducing: Enterprise Mobility™.
  • "Since day one, we've been inspired by a bold idea: creating better experiences for how the world moves," said Enterprise Mobility President and CEO Chrissy Taylor.
  • "Enterprise Mobility brings together the full portfolio we have to offer as we continue to invest heavily to meet customer mobility needs today and into the future."
  • All Enterprise Mobility brands, including Enterprise Rent-A-Car®; National Car Rental®; Alamo®; Enterprise CarShare® and Car Club®; Enterprise Fleet Management®; Enterprise Car Sales®; Enterprise Truck Rental ®; Enterprise Flex-E-Rent®; Exotic Car Collection by Enterprise®;  Commute with Enterprise®; Subscribe with Enterprise®; and Entegral® will remain unchanged as key offerings in its portfolio.

Despite Ubiquity, Travel Apps and Websites Deliver Substandard User Experience, J.D. Power Finds

Retrieved on: 
Tuesday, October 17, 2023

Power 2023 U.S. Travel Website Satisfaction Study,SM released today, travel industry apps and websites lag behind their counterparts in other industries1 where J.D.

Key Points: 
  • Power 2023 U.S. Travel Website Satisfaction Study,SM released today, travel industry apps and websites lag behind their counterparts in other industries1 where J.D.
  • Power 2023 U.S. Travel App & Travel Website Satisfaction Study (Graphic: Business Wire)
    The studies, which have been redesigned since J.D.
  • Hotel apps perform best among digital travel tools: Hotel mobile apps (682) and rental car apps (681) have the highest overall satisfaction scores compared with airline apps (672), rental car websites (662), hotel websites (646) and airline websites (640).
  • Power U.S. Travel App and Travel Website Satisfaction Studies evaluate satisfaction with travel apps and websites in three segments: airline; hotel; and rental car.