IHG

IHG Hotels & Resorts Builds a New Travel Planner Powered by Google Cloud AI

Retrieved on: 
Tuesday, April 9, 2024
Cloud, Google Cloud, InterContinental London Park Lane, Partnership, BigQuery, Journey, IHG, Travel, IHG Hotels & Resorts, AI, LAS, LON, Gemini, Ecosystem, Pet, Investment, Privacy

ATLANTA, April 9, 2024 /PRNewswire/ -- Cloud Next '24, LAS VEGAS -- IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)], one of the world's leading hotel companies, and Google Cloud, today announced an expanded partnership that will fuel new customer experiences within the IHG One Rewards mobile app. With Google Cloud's technologies, IHG will launch a generative AI-powered travel planning capability that can help guests easily plan their next vacation directly in the IHG One Rewards mobile app in a suite of new features that will launch in the second half of 2024, creating a more dynamic digital guest experience.

Key Points: 
  • "Working with Google Cloud as an AI innovation partner, we're making trip planning easier and more interactive for prospective travelers.
  • Our customized travel planner will use GenAI to help people discover destinations among our more than 6,000 IHG hotels across 19 brands in over 100 countries," said Jolie Fleming, Chief Product & Technology Officer, IHG Hotels & Resorts.
  • The Travel Planner will be developed using Vertex AI, Google Cloud's AI platform, and Google's Gemini models.
  • To explore the IHG Hotels & Resorts global brands or book your next stay, download the IHG One Rewards App .

Aperture Hotels Adds 12 Hotels in 12 Months

Retrieved on: 
Monday, March 25, 2024
Commercial Building & Real Estate, Construction & Property, Lodging, Travel, Holiday Inn Express, VPS, Certification, Argosy University, RGI, CHBA, Growth, Starwood, Hampton by Hilton, Accounting, IHG, Aimbridge Hospitality, Aperture, University, Food, MBA, Woman, SpringHill Suites, Courtyard, Crestline Hotels & Resorts, Hotel

Officials of Aperture Hotels, a leading hospitality management provider specializing in premium lifestyle, compact full-service, select-service and extended stay hotels, today announced the company added 12 hotels to its portfolio over the past 12 months.

Key Points: 
  • Officials of Aperture Hotels, a leading hospitality management provider specializing in premium lifestyle, compact full-service, select-service and extended stay hotels, today announced the company added 12 hotels to its portfolio over the past 12 months.
  • Located from Florida to California, the 12 new properties are comprised of Hilton-, Marriott- and IHG-branded hotels, as well as some independent flags.
  • “We have enjoyed strong, steady growth over the past 12 months and plan to continue this trajectory moving forward,” said Charles Oswald, president and CEO, Aperture Hotels.
  • To accommodate its growth and drive operational execution, Aperture added multiple corporate executives over the past year.

80+ Inspiring Events are Waiting for you in Hotel & Shop Plus 2024

Retrieved on: 
Wednesday, March 20, 2024
Tao, Interior, Resort, W Hotels, Sustainable development, Public, Innovation, Tourism, Exhibition, Commerce, Intelligence, Exurb, Fashion merchandising, Greater China, Convention center, Attention, International Building, IHG Hotels & Resorts, IHG, IDF, B&B, Human

SHANGHAI, March 20, 2024 /PRNewswire/ -- Hotel & Shop Plus will take place from 26-29 March 2024 in Shanghai.

Key Points: 
  • SHANGHAI, March 20, 2024 /PRNewswire/ -- Hotel & Shop Plus will take place from 26-29 March 2024 in Shanghai.
  • This event aims to be built as one-stop souring platform for the construction and operation of hotels and commercial space.
  • The 2024 IDF, with the theme of "Breakthroughs • Reinvention," will once again gather popular hotel and commercial space architects and designers in the industry.
  • Hotel & Shop Plus connects both inside and outside, developing in multiple locations.

eTip Named an Approved Digital Tipping Provider of IHG Hotels & Resorts Properties

Retrieved on: 
Monday, March 4, 2024
Lodging, Banking, Technology, Vacation, Travel, Professional Services, Payments, Venture Capital, Software, Fintech, Mobile, Wireless, IHG, Senior, Restaurant, IHG Hotels & Resorts, Multimedia, POS, Interest, Fortnight, Growth, Entrepreneurship, Smartphone, NFC, American Express, Partnership, Food delivery

eTip , the digital tipping and financial benefits platform tailored to service sector businesses, is now an approved digital tipping provider of IHG Hotels & Resorts.

Key Points: 
  • eTip , the digital tipping and financial benefits platform tailored to service sector businesses, is now an approved digital tipping provider of IHG Hotels & Resorts.
  • This partnership enables associates across IHG's vast network of more than 6,000 franchises, managed properties, restaurants, and bars to access eTip's modern contactless tipping technology.
  • By using the eTip platform, hotel colleagues have the potential to increase their tipped wages, while guests can enjoy the enhanced convenience of cashless tipping.
  • By offering guests a user-friendly tipping experience, eTip enables them to express gratitude through a secure and compliant payment method.

Beachside Resort & Residences: A Brightwild Journey in Hospitality Excellence

Retrieved on: 
Wednesday, March 6, 2024
IHG, Beachside, Condo, Eye, System, KEY, Travel, Hotel

"We're confident that with Brightwild at the helm of managing the resort, we'll see improvements in the performance of the asset."

Key Points: 
  • "We're confident that with Brightwild at the helm of managing the resort, we'll see improvements in the performance of the asset."
  • That is my definition of hospitality and it is both our mission and product," says Billy Spottswood Brightwild Co-Founder & CEO.
  • The shift to Brightwild heralds the dawn of a new era for Beachside Resort & Residences.
  • As the largest asset manager in Key West, Brightwild is set to establish the gold standard for hospitality excellence, ensuring that Beachside remains an iconic destination for decades to come.

Everything for your anywhere: Garner hotels redefines affordable comfort in hospitality

Retrieved on: 
Wednesday, February 21, 2024
IHG, EMEAA, IHG Hotels & Resorts, LOI, Food, Sale, Eye, Hotel

ATLANTA, Feb. 21, 2024 /PRNewswire/ -- IHG Hotels & Resorts (IHG), one of the world's leading hotel companies, welcomes guests to experience a relaxed and purposefully different stay – where quality meets affordability. Garner hotels – a new midscale brand made with character – reaches exciting growth milestones with two new U.S. openings in Macon, Ga., and Oklahoma City, Okla., as well as plans for global expansion now underway.

Key Points: 
  • Introduced in August 2023, Garner opened its first property last December in the Seattle suburb of Auburn, Wash. within three months of its on sale date.
  • Karen Gilbride, VP, Garner hotels, said: "We took a flexible approach to Garner, which was to create a brand that could accommodate different spaces and still put travelers' needs first.
  • Starting February 21, 2024 through February 29, 2024, members can pre-register to participate in the latest promotion to earn 3X bonus points at Garner hotels.
  • Members will also be able to register, stay and earn 3X bonus points starting March 1, 2024 through May 31, 2024 at Garner hotels.

Partners Group further strengthens its Real Estate business with three leadership appointments

Retrieved on: 
Tuesday, January 30, 2024
Brookfield (corporation), Partner, IHG, GE Capital, Arm, Real estate, Partners Group, LaSalle Investment Management, EQT, CDPQ, USD, Platform

The firm adds a new Global Co-Head of Real Estate, Global Head of Platforms & OpCos, and Co-Head of Real Estate Europe

Key Points: 
  • The firm adds a new Global Co-Head of Real Estate, Global Head of Platforms & OpCos, and Co-Head of Real Estate Europe
    The appointments complement and further strengthen Partners Group's established global real estate team, bringing extensive experience in platforms and operationally intensive sectors
    Partners Group, a leading global private markets firm, is further strengthening its Real Estate business with the addition of three new senior leaders.
  • Karim Habra will become Global Co-Head of Real Estate alongside Mike Bryant, who is a Partner and the firm's current Head of Real Estate.
  • This reflects Partners Group's commitment to further scaling its real estate business, which currently has USD 17 billion in assets under management.
  • Partners Group sees higher relative value in alternative and operational real estate, as well as the logistics and residential sectors.

IHG Hotels & Resorts Strengthens Leading Position in the Luxury & Lifestyle Segment

Retrieved on: 
Thursday, January 18, 2024
InterContinental, Family, Regent Hong Kong, Beauty, Food, Spice Islands, IHG, Luxury, University, Business, Commercial, Hotel Indigo, CASA, Growth, Kimpton Hotels & Restaurants, Kimpton, Regent Hotel, Investment, Travel, Acceleration, IHG Hotels & Resorts, Marketing, Regent Hotels & Resorts, SVP, Hotel

ATLANTA, Jan. 18, 2024 /PRNewswire/ -- IHG Hotels & Resorts (IHG), one of the world's leading hotel companies with 19 brands and boosted by its award-winning IHG One Rewards loyalty program, today underlines its growth in the Luxury & Lifestyle segment. Currently, IHG boasts one of the largest Luxury & Lifestyle portfolios in the world, consisting of six acclaimed brands that represent 22 percent of its global pipeline* – nearly double its stake from just five years ago. IHG has driven its ambition forward through a combination of strategic expansion, dedicated Luxury & Lifestyle expertise and significant investments in its wider enterprise platform to fuel brand awareness, consideration and loyalty.

Key Points: 
  • Globally, IHG has transformed its Luxury & Lifestyle portfolio through notable acquisitions of Six Senses, Regent Hotels & Resorts and Kimpton Hotels & Restaurants; the growth of its iconic InterContinental Hotels & Resorts and Hotel Indigo brands; and the launch of Vignette Collection.
  • IHG also supports acceleration in the region – its largest – through a newly formed Luxury & Lifestyle Americas team of experts dedicated to boosting the company's regional growth in the segment.
  • Jolyon Bulley, CEO – Americas, IHG Hotels & Resorts, said: "IHG's Luxury & Lifestyle portfolio continues to grow at pace.
  • IHG pioneered luxury hospitality with the 1946 introduction of InterContinental Hotels & Resorts as one of the first true luxury hotel brands.

PolyAI Unveils Its 2024 CX 100: One Hundred Visionaries Revolutionizing Customer Experience

Retrieved on: 
Wednesday, January 17, 2024
IHG, Empowerment, Verizon Communications, Internal Revenue Service, Human, Culture, Average revenue per user, CX, Management

This prestigious list recognizes 100 trailblazing individuals who have transformed the customer experience landscape with their unwavering dedication to innovation and empowerment, while keeping a customer-centric focus.

Key Points: 
  • This prestigious list recognizes 100 trailblazing individuals who have transformed the customer experience landscape with their unwavering dedication to innovation and empowerment, while keeping a customer-centric focus.
  • This prestigious list recognizes 100 trailblazing individuals who have transformed the customer experience landscape.
  • "In an era of ever-evolving expectations, these CX champions have not just raised the bar – they've redefined it," says Nikola Mrkšić, co-founder and CEO at PolyAI .
  • Their achievements inspire peers within and outside their industries to reimagine the possibilities of customer experience."

PolyAI Unveils Its 2024 CX 100: One Hundred Visionaries Revolutionizing Customer Experience

Retrieved on: 
Wednesday, January 17, 2024
IHG, Empowerment, Verizon Communications, Internal Revenue Service, Human, Culture, Average revenue per user, CX, Management

This prestigious list recognizes 100 trailblazing individuals who have transformed the customer experience landscape with their unwavering dedication to innovation and empowerment, while keeping a customer-centric focus.

Key Points: 
  • This prestigious list recognizes 100 trailblazing individuals who have transformed the customer experience landscape with their unwavering dedication to innovation and empowerment, while keeping a customer-centric focus.
  • "In an era of ever-evolving expectations, these CX champions have not just raised the bar – they've redefined it," says Nikola Mrkšić, co-founder and CEO at PolyAI .
  • Their achievements inspire peers within and outside their industries to reimagine the possibilities of customer experience."
  • Visit the CX 100 website to explore the full list of honorees, and join us in celebrating these exemplary leaders who are proving that the future of customer experience is bright and progressive.