GUPSHUP TECHNOLOGIES


Associated tags: MPT, ACE, Bhāṣā, Gupshup, Sales, Dubai Electricity and Water Authority, Entrepreneurship, HR, Generative, SAN, Commerce, LLM, VPC, DEWA, Llama, OpenAI, Synthetic media, Hindi, Meta, NBFC and MFI in India

Locations: UNITED STATES OF AMERICA, CANADA, MEXICO, LATIN AMERICA, CALIFORNIA, TATA, INDIA, DEWA, SPAIN

Gupshup hires marketing leader Salim Ali as Chief Marketing Officer

Retrieved on: 
Wednesday, May 8, 2024

SAN FRANCISCO and MUMBAI, India, May 8, 2024 /PRNewswire/ -- Gupshup, the leading Conversation Cloud, announced the appointment of Salim Ali as Chief Marketing Officer (CMO).

Key Points: 
  • SAN FRANCISCO and MUMBAI, India, May 8, 2024 /PRNewswire/ -- Gupshup, the leading Conversation Cloud, announced the appointment of Salim Ali as Chief Marketing Officer (CMO).
  • Having led large and globally dispersed teams, Salim brings deep marketing experience, building and scaling business lines across large enterprises and startups.
  • In his previous role, Salim was the Chief Marketing Officer at WordPress VIP, where he was running all things marketing from amplifying the WordPress brand voice, product marketing, new demand to industry and customer marketing.
  • Salim Ali, Chief Marketing Officer, Gupshup said, "I'm thrilled to join Gupshup at this stage of global growth.

Gupshup launches Conversation Cloud, redefining customer engagement for the conversational era

Retrieved on: 
Tuesday, March 5, 2024

MUMBAI, India and SAN FRANCISCO, March 5, 2024 /PRNewswire/ -- Gupshup, the conversational engagement pioneer, today announced the launch of Conversation Cloud, a comprehensive suite of SaaS tools that are set to revolutionize business-to-customer interactions. AI-powered conversations represent the next major paradigm shift in user interfaces after web and app, and the Conversation Cloud provides businesses with the essential tools for customer engagement in this new era.

Key Points: 
  • AI-powered conversations represent the next major paradigm shift in user interfaces after web and app, and the Conversation Cloud provides businesses with the essential tools for customer engagement in this new era.
  • The Conversation Cloud consists of three key modules, Converse, Advertise, and Communicate, that enable conversational relationship management across the full customer lifecycle.
  • Gupshup Converse helps businesses build rich two-way conversational journeys across the customer lifecycle.
  • Interactions across the customer funnel leverage Gupshup Customer360's unified profiles based on customer attributes and real-time conversational events.

Gupshup brings Vertex AI-powered AI chatbots into RCS conversations

Retrieved on: 
Monday, February 26, 2024

BARCELONA, Spain, Feb. 26, 2024 /PRNewswire/ -- MWC Barcelona -- Gupshup, the world's leading Conversation Cloud platform today announced that brands on its platform can now offer AI chatbots for RCS conversations, opening up a whole new advanced and interactive experience for their users. Gupshup's Conversational AI product suite, spanning Auto Bot Builder and ACE LLM, are now using Google Cloud's Vertex AI platform to bring the benefits of Google's large language models (LLMs) to Gupshup's customers globally.

Key Points: 
  • Gupshup's Conversational AI product suite, spanning Auto Bot Builder and ACE LLM, are now using Google Cloud's Vertex AI platform to bring the benefits of Google's large language models (LLMs) to Gupshup's customers globally.
  • "Generative AI is transforming the RCS industry, and we're thrilled that Gupshup is utilizing our latest LLMs on Vertex AI to further personalize and enhance how businesses engage with customers through AI-driven conversations," said Warren Barkley, Senior Director of Product Management, Vertex AI at Google Cloud.
  • "Vertex AI provides partners like Gupshup with a unified AI platform to leverage state-of-the-art foundational models, and we look forward to seeing the ways Gupshup continues to innovate with this technology."
  • Gupshup is a pioneer in leveraging domain-specific, fine-tuned large language models (LLMs) to automate the creation of enterprise-grade chatbots with appropriate guardrails.

Gupshup Launches Domain-Specific ACE LLM to Transform Conversational Experiences

Retrieved on: 
Thursday, August 24, 2023

SAN FRANCISCO, Calif., Aug. 24, 2023 /PRNewswire/ -- Gupshup, the world's leading conversational engagement platform, today announced the launch of ACE LLM, a family of domain-specific Large Language Models specialized for functions such as marketing, commerce, support, HR & IT, and industries like banking, retail, utilities and more. Built upon foundation models such as Meta's Llama 2, OpenAI GPT-3.5 Turbo, Mosaic MPT, Flan T-5, and others, ACE LLM has been meticulously adapted for specific industries and functions and is also equipped with enterprise-grade safety controls and guardrails.

Key Points: 
  • Built atop foundation models, ACE LLM is fine-tuned for specific industries and functions, with built-in guardrails and controls.
  • ACE LLM empowers enterprises to quickly and effectively transform conversational experiences across various stages of the customer lifecycle.
  • ACE LLM can be even more powerful in conjunction with the journeys built in Gupshup's Conversational Engagement Platform to enable goal-oriented business conversations that drive conversions.
  • Gupshup is excited to launch the ACE LLM family of domain models, which are custom-built to fill this gap, thereby enabling enterprises to transform their customer experiences."

Gupshup Launches Domain-Specific ACE LLM to Transform Conversational Experiences

Retrieved on: 
Thursday, August 24, 2023

SAN FRANCISCO, Calif., Aug. 24, 2023 /PRNewswire/ -- Gupshup, the world's leading conversational engagement platform, today announced the launch of ACE LLM, a family of domain-specific Large Language Models specialized for functions such as marketing, commerce, support, HR & IT, and industries like banking, retail, utilities and more. Built upon foundation models such as Meta's Llama 2, OpenAI GPT-3.5 Turbo, Mosaic MPT, Flan T-5, and others, ACE LLM has been meticulously adapted for specific industries and functions and is also equipped with enterprise-grade safety controls and guardrails.

Key Points: 
  • Built atop foundation models, ACE LLM is fine-tuned for specific industries and functions, with built-in guardrails and controls.
  • ACE LLM empowers enterprises to quickly and effectively transform conversational experiences across various stages of the customer lifecycle.
  • ACE LLM can be even more powerful in conjunction with the journeys built in Gupshup's Conversational Engagement Platform to enable goal-oriented business conversations that drive conversions.
  • Gupshup is excited to launch the ACE LLM family of domain models, which are custom-built to fill this gap, thereby enabling enterprises to transform their customer experiences."