CS | Jotup

UpdateAI Lands $2.3M to Ignite Customer Success with Cutting-Edge AI Technology

Retrieved on:

Thursday, June 1, 2023

"UpdateAI allows me to stay completely present in my meetings,” said Jenny Calvert, UpdateAI user and Director of Customer Success at Hunt Club.

Key Points:

"UpdateAI allows me to stay completely present in my meetings,” said Jenny Calvert, UpdateAI user and Director of Customer Success at Hunt Club.
"Customer Success is often undervalued due to the difficulty in quantifying its core value: effective customer management," explained Mickey Powell, Head of Go-to-Market at UpdateAI.
"We are experiencing the dawn of a new era with the advent of generative AI technology," expressed Howard Morgan, Investor and Board Director at UpdateAI.
The company recently published a 70-page e-book on how Customer Success teams can use ChatGPT to save hours of busywork per week: https://chatgpt.update.ai/

CTEK Sets Motorcyclists CS FREE® to Ride the Wind

Retrieved on:

Thursday, June 1, 2023

Maintenance, A Boy, a Girl and a Bike, Freedom, Motorcycle safety, Season, CS, PC, Lithium, Wind, Running, LED, Longevity, Health, Social media, Bicycle, Motorcycle, Electric battery

CHICAGO, June 1, 2023 /PRNewswire/ -- May is the unofficial kick off for summer and was also Motorcycle Safety Awareness Month. Hollywood kings of cool Marlon Brando, Steve McQueen and James Dean glamorized life on the open road, racing the wind on a motorcycle as icons of their generation. CTEK, the leading global brand in vehicle charging solutions, has developed the perfect companion for motorcycle enthusiasts to enjoy the ride courtesy of an innovative portable battery charger that keeps batteries in excellent working condition and safely starts them if riders find themselves stranded with a dead battery.

Key Points:

Hollywood kings of cool Marlon Brando, Steve McQueen and James Dean glamorized life on the open road, racing the wind on a motorcycle as icons of their generation.
CTEK CS FREE ® is the world's first multi-functional portable battery charger with 4-in-1 features: an adaptive booster, battery charger, smart maintainer and hi-tech power bank.
CS FREE can keep your battery topped up for long periods of time.
The CS FREE gives you the security of knowing that, if at any point you face a dead battery, you're going to be getting started again.

VSEDC and U.S. Department of Commerce Team Up to Propel Women-Owned Businesses

Retrieved on:

Wednesday, May 31, 2023

Heart, U.S. Commercial Service in Taiwan, Partnership, U.S. Department of Defense Strategy for Operating in Cyberspace, Woman, International Trade Administration, CS, CNN International Europe/Middle East/Africa, Southern California Gas Company, United States Commercial Service, Economic development, UPS, ITA, Commerce, U.S. Department of Commerce Office of Security, Nightclub, Amazon

LOS ANGELES, May 31, 2023 /PRNewswire/ -- Vermont Slauson Economic Development Corporation (VSEDC), the community-based non-profit organization that advocates and provides resources for residents of South Los Angeles and beyond, is excited to partner with the U.S. Commercial Service (CS) of the U.S. Department of Commerce's International Trade Administration (ITA).

Key Points:

Together with CS, the Los Angeles Mayor's Office, NEW Community Investments, SoCal Gas, Amazon, and UPS, we are co-hosting an event called "Empowering Women-Owned Businesses for Global Expansion".
This is a special workshop that fosters awareness of ITA's Global Diversity Export Initiative (GDEI) and provides resources and networking for underrepresented women- and women of color-owned export businesses in the Los Angeles area.
CEO Quentin Strode says, "We are excited to work with the U.S. Department of Commerce, LA Mayor's Office and other esteemed partners in support of our local women-owned businesses.
We appreciate strong partners like VSEDC that augment our reach so that we can help more underserved women exporters in LA."

DrunkDeer Launches Magnetic (Hall Effect) Switches Keyboard A75, Gaining Popularity Among Japanese Keyboard Enthusiasts

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Wednesday, May 31, 2023

Weapon, MCU, Microsoft Windows, Integrated circuit, USB, CS, Research, Printed circuit board, Personal computer, Motion, FPS, Work, PCB, MISS, A75, Integration, MacOS, Electric motor, Video game

These settings on the DrunkDeer A75 keyboard enable players to swiftly achieve the precise centering that experienced gamers have been practicing for.

Key Points:

These settings on the DrunkDeer A75 keyboard enable players to swiftly achieve the precise centering that experienced gamers have been practicing for.
For an FPS gamer, investing in the DrunkDeer A75 keyboard can greatly assist in mastering the snap-stop technique and enhancing gaming performance.
"Our goal is to provide keyboard enthusiasts with exceptional products without the need for excessive spending.
We hope all keyboard enthusiasts experience the remarkable gaming and typing experience offered by the DrunkDeer A75."

Y-mAbs Announces Presentation of Naxitamab Data at ASCO

Retrieved on:

Friday, May 26, 2023

The ongoing Phase 2 Trial 201 (NCT03363373) evaluates naxitamab in combination with granulocyte-macrophage colony-stimulating factor (“GM-CSF”) in patients with relapsed or refractory HR-NB with residual disease limited to bone and/or bone marrow.

Key Points:

The ongoing Phase 2 Trial 201 (NCT03363373) evaluates naxitamab in combination with granulocyte-macrophage colony-stimulating factor (“GM-CSF”) in patients with relapsed or refractory HR-NB with residual disease limited to bone and/or bone marrow.
Curie Score (“CS”) is a semi-quantitative scoring system used to assess the extent of bone metastases and treatment response.
An interim analysis of Trial 201 (data cutoff December 31, 2021) included 52 patients in the efficacy group and 74 patients in the safety group.
Patients with refractory disease had a lower frequency of serious naxitamab related adverse events compared to patients with relapsed disease.

Buy-backs of shares in CoinShares International Limited

Retrieved on:

Tuesday, May 23, 2023

ISIN, Annual, US, CS, Nasdaq Stockholm, SEK, Om, Cryptocurrency

23 May 2023 | SAINT HELIER, Jersey - As announced on 04 April 2023, the Board of Directors of CoinShares International Limited ("CoinShares" or the "Company") (Nasdaq Stockholm Market: CS; US OTCQX: CNSRF), Europe's largest and leading digital asset investment and trading group by AuM, resolved to implement a share buy-back program and repurchase shares on Nasdaq Stockholm Market during the period 04 April 2023, up to and including 30 May 2023 for total maximum amount of SEK 25 million in accordance with the authorisation from the Annual General Meeting on 20 June 2022.

Key Points:

23 May 2023 | SAINT HELIER, Jersey - As announced on 04 April 2023, the Board of Directors of CoinShares International Limited ("CoinShares" or the "Company") (Nasdaq Stockholm Market: CS; US OTCQX: CNSRF), Europe's largest and leading digital asset investment and trading group by AuM, resolved to implement a share buy-back program and repurchase shares on Nasdaq Stockholm Market during the period 04 April 2023, up to and including 30 May 2023 for total maximum amount of SEK 25 million in accordance with the authorisation from the Annual General Meeting on 20 June 2022.
The Board of Directors’ resolution to implement the share buy-back program was made after the Board's review of the Company's capital structure and was implemented for the purposes of reducing the capital of the Company.
The Company today announces that share buy-backs of shares in the Company (ISIN: JE00BLD8Y945) have been effected as set forth below (aggregated level):

ChatGPT Enhances the B2B Customer Experience Delivered by Esker’s Customer Service Solution Suite

Retrieved on:

Tuesday, May 23, 2023

Built into Esker’s Customer Inquiry Management solution, ChatGPT provides Customer Service (CS) professionals with an additional resource to efficiently handle customer inquiries such as order status, availability, pricing requests and product information questions.

Key Points:

Built into Esker’s Customer Inquiry Management solution, ChatGPT provides Customer Service (CS) professionals with an additional resource to efficiently handle customer inquiries such as order status, availability, pricing requests and product information questions.
This added element of AI assistance enables CS teams to answer customer requests on time, increase customer satisfaction, and focus on more impactful and proactive outbound efforts.
“Managing a shared Customer Service inbox can get pretty messy, with inquiries often falling through the cracks and frustrated customers on the other end,” said Aurélien Coq, Customer Service Product Manager at Esker.
“While not intended to replace a CSR, ChatGPT is an incredibly useful tool that improves the customer service workflows and the customer experience,” concluded Coq.

'Behave with Care' Philosophy Helps Schools Finish Year on a Positive

Retrieved on:

Thursday, May 25, 2023

National heritage, School, Philosophy, Student, Dean, Discovery, Harmon, CS, NHA, Lunch, Culture, Tourism, Management, Nursing

To combat this, National Heritage Academies (NHA) schools lean on their core values so students finish the year strong.

Key Points:

To combat this, National Heritage Academies (NHA) schools lean on their core values so students finish the year strong.
Driving this philosophy are what NHA defines as the three Cs of care: Capable, Connected, and Cared For and making sure each student feels this.
The philosophy of Behave with Care is built around the notion that every point of contact a student has during the day is done so through assumed positive intent.
At NHA schools, that includes being greeted by someone when entering the building, when they get to their classroom, and throughout the day.

Kira Learning Raises $15M Series A to Fuel National Expansion of its Platform to Empower K-12 Teachers and Students to Teach and Learn Computer Science

Retrieved on:

Wednesday, May 24, 2023

SAN FRANCISCO, May 24, 2023 /PRNewswire/ -- Kira Learning, the company building an AI-powered platform that allows anyone to teach and learn computer science (CS), announced today that it has closed a $15M Series A round from existing investors NEA and the AI Fund. The company also announced a partnership with the Tennessee STEM Innovation Network (TSIN), managed by Battelle Education, following a competitive RFP process, to provide all public high schools and middle schools in the state with an introductory CS curriculum and an unparalleled, integrated teaching-learning platform. TSIN, the Tennessee Department of Education, and Battelle will leverage the curriculum and platform to implement the state's new computer science requirement in high schools.

Key Points:

Kira Learning Continues National Expansion to Help K-12 Teachers and Students to Teach and Learn Computer Science.
"Advances in AI present an attractive opportunity to democratize teaching and learning computer science," said Carmen Chang, Partner at NEA.
Kira Learning is in active discussions with several additional states and anticipates having programs in about 20 states by this Fall.
To learn more about the company and its mission to teach anyone computer science, visit Kira Learning's website .

ChurnZero, ESG, and SaaStr launch 2023 Customer Success Leadership Study

Retrieved on:

Wednesday, May 24, 2023

Customer success, ESG, Software as a service, CS, Success, Management, Sales

WASHINGTON, May 24, 2023 /PRNewswire/ -- ChurnZero, the platform and partner for Customer Success, has launched its survey for the 2023 Customer Success Leadership Study, the definitive annual study of Customer Success (CS) teams and their objectives, challenges, and opportunities. Based on a sophisticated survey of CS leaders' experiences, perspectives, and goals, the study is recognized as the most in-depth picture of the latest trends and developments in the field. Now in its fourth year, 2023's study is presented by ChurnZero, Customer Success as a Service experts ESG, and SaaStr, the world's largest community of SaaS executives, founders, and entrepreneurs.

Key Points:

Fourth annual survey of Customer Success leaders worldwide will uncover the latest priorities, metrics, opportunities, and responses to economic headwinds.
WASHINGTON, May 24, 2023 /PRNewswire/ -- ChurnZero , the platform and partner for Customer Success, has launched its survey for the 2023 Customer Success Leadership Study, the definitive annual study of Customer Success (CS) teams and their objectives, challenges, and opportunities.
Now in its fourth year, 2023's study is presented by ChurnZero, Customer Success as a Service experts ESG , and SaaStr , the world's largest community of SaaS executives, founders, and entrepreneurs.
"As revenue drivers and engines of retention, Customer Success teams are at the forefront of the SaaS industry's response to the economic conditions of 2023," says Alli Tiscornia, chief customer officer, ChurnZero.