ISIN:SE001610184

Sinch to deliver digital transformation project for Beyond ONE in Latin America

Retrieved on: 
Monday, November 6, 2023

STOCKHOLM, Nov. 6, 2023 /PRNewswire/ -- Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced that it will deliver a digital transformation project for Beyond ONE in the growing Latin American market.

Key Points: 
  • STOCKHOLM, Nov. 6, 2023 /PRNewswire/ -- Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced that it will deliver a digital transformation project for Beyond ONE in the growing Latin American market.
  • The newly announced project will see Sinch optimizing Beyond ONE's digital infrastructure to improve customer experience for its users.
  • Sinch's comprehensive solutions include providing online charging for voice, data and current and future digital services designed to elevate Beyond ONE's value proposition in Latin America.
  • Sinch will help us transform our digital stack worldwide, meaning we can offer our customers improved propositions, better experiences, and enhanced digital services."

Sinch to deliver digital transformation project for Beyond ONE in Latin America

Retrieved on: 
Monday, November 6, 2023

STOCKHOLM, Nov. 6, 2023 /PRNewswire/ -- Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced that it will deliver a digital transformation project for Beyond ONE in the growing Latin American market.

Key Points: 
  • STOCKHOLM, Nov. 6, 2023 /PRNewswire/ -- Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced that it will deliver a digital transformation project for Beyond ONE in the growing Latin American market.
  • The newly announced project will see Sinch optimizing Beyond ONE's digital infrastructure to improve customer experience for its users.
  • Sinch's comprehensive solutions include providing online charging for voice, data and current and future digital services designed to elevate Beyond ONE's value proposition in Latin America.
  • Sinch will help us transform our digital stack worldwide, meaning we can offer our customers improved propositions, better experiences, and enhanced digital services."

Sinch Expands the Mailgun Product Suite with Mailgun Optimize and Mailgun Validate to Transform Email Deliverability

Retrieved on: 
Wednesday, October 25, 2023

Mailgun is an industry leader in email delivery, with over 400 billion emails sent every year for the world's biggest brands and technology providers.

Key Points: 
  • Mailgun is an industry leader in email delivery, with over 400 billion emails sent every year for the world's biggest brands and technology providers.
  • Email deliverability is extremely complex and poised to become even more difficult with upcoming policy changes from major inbox service providers.
  • Mailgun Optimize and Mailgun Validate work seamlessly with Mailgun Send to bridge the complexities of delivery and deliverability, ensuring emails are reliably sent and landing in the primary inbox.
  • To learn more about the new product suite and try Mailgun for free, visit mailgun.com .

Sinch launches comprehensive collaboration experience with Webex by Cisco

Retrieved on: 
Thursday, October 19, 2023

This new product delivers an integrated calling and collaboration experience with advanced messaging and meeting functionalities, all unified within the Webex platform.

Key Points: 
  • This new product delivers an integrated calling and collaboration experience with advanced messaging and meeting functionalities, all unified within the Webex platform.
  • "Building on our mutual vision to delight the small to medium business customer, Webex is partnering with Sinch to deliver Sinch Calling with Webex," said Tony Lopresti, senior director product management for Webex.
  • "With fully integrated Webex technology, Sinch users will experience a modern, all-in-one collaboration tool that delivers simple, flexible communications, making their businesses more productive and more secure, with any device from anywhere."
  • Sinch Calling with Webex is best suited for companies needing a platform to deliver a high-quality, unified communications experience.

Sinch and AAA partner to expand chat capabilities for individuals needing roadside assistance

Retrieved on: 
Thursday, September 28, 2023

STOCKHOLM and ATLANTA, Sept. 28, 2023 /PRNewswire/ -- Cloud communications leader Sinch and one of North America's largest and most trusted membership organizations, AAA, are partnering to expand chat capabilities for individuals requesting roadside assistance.

Key Points: 
  • STOCKHOLM and ATLANTA, Sept. 28, 2023 /PRNewswire/ -- Cloud communications leader Sinch and one of North America's largest and most trusted membership organizations, AAA, are partnering to expand chat capabilities for individuals requesting roadside assistance.
  • Yearly, millions of Americans are at risk of having need of road assistance while not being nearby a cellular network.
  • On Sept. 12, AAA announced that users of the newly announced iPhone 15 lineup, as well as iPhone 14 users can now get access to Roadside Assistance via satellite utilizing AAA services.
  • "Sinch has been an excellent partner in furthering that mission and their innovation has allowed us to take our roadside assistance to the next level."

Sinch and AAA partner to expand chat capabilities for individuals needing roadside assistance

Retrieved on: 
Thursday, September 28, 2023

STOCKHOLM and ATLANTA, Sept. 28, 2023 /PRNewswire/ -- Cloud communications leader Sinch and one of North America's largest and most trusted membership organizations, AAA, are partnering to expand chat capabilities for individuals requesting roadside assistance.

Key Points: 
  • STOCKHOLM and ATLANTA, Sept. 28, 2023 /PRNewswire/ -- Cloud communications leader Sinch and one of North America's largest and most trusted membership organizations, AAA, are partnering to expand chat capabilities for individuals requesting roadside assistance.
  • Yearly, millions of Americans are at risk of having need of road assistance while not being nearby a cellular network.
  • On Sept. 12, AAA announced that users of the newly announced iPhone 15 lineup, as well as iPhone 14 users can now get access to Roadside Assistance via satellite utilizing AAA services.
  • "Sinch has been an excellent partner in furthering that mission and their innovation has allowed us to take our roadside assistance to the next level."

Sinch named a Leader in the first Gartner® Magic Quadrant™for CPaaS

Retrieved on: 
Wednesday, September 20, 2023

ATLANTA and STOCKHOLM, Sept. 20, 2023 /PRNewswire/ -- Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced that the company has been positioned as a Leader in the first 2023 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS). The evaluation was based on specific criteria that analyzed Sinch's overall Completeness of Vision and Ability to Execute. 

Key Points: 
  • The research enables you to get the most from market analysis in alignment with your unique business and technology needs.
  • "The recognition as a Leader, we feel, validates our strong position in a global and growing market," said Sinch CEO Laurinda Pang.
  • View a complimentary copy of the Magic Quadrant report to learn more about Sinch's strengths and cautions, among other providers' offerings, here .
  • * Source: Gartner, Magic Quadrant for Communication Platforms as a Service, Lisa Unden-Farboud, Daniel O'Connell, Ajit Patankar, Brian Doherty, 18 September 2023.

Sinch named a Leader in the first Gartner® Magic Quadrant™for CPaaS

Retrieved on: 
Wednesday, September 20, 2023

ATLANTA and STOCKHOLM, Sept. 20, 2023 /PRNewswire/ -- Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced that the company has been positioned as a Leader in the first 2023 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS). The evaluation was based on specific criteria that analyzed Sinch's overall Completeness of Vision and Ability to Execute. 

Key Points: 
  • The research enables you to get the most from market analysis in alignment with your unique business and technology needs.
  • "The recognition as a Leader, we feel, validates our strong position in a global and growing market," said Sinch CEO Laurinda Pang.
  • View a complimentary copy of the Magic Quadrant report to learn more about Sinch's strengths and cautions, among other providers' offerings, here .
  • * Source: Gartner, Magic Quadrant for Communication Platforms as a Service, Lisa Unden-Farboud, Daniel O'Connell, Ajit Patankar, Brian Doherty, 18 September 2023.

Sinch MessageMedia Launches new SMS service to improve customer experience

Retrieved on: 
Monday, September 11, 2023

DENVER, Colo. and STOCKHOLM, Sept. 11, 2023 /PRNewswire/ -- Sinch (Sinch AB (publ)) (XSTO: SINCH), which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced its global launch of SMS for Zoho Desk, which extends Sinch MessageMedia's industry-leading, two-way SMS capabilities. Deepening existing, highly-rated integrations with the Zoho Suite — SMS for Zoho Desk by Sinch MessageMedia enables customer service teams to easily manage and quickly address customer inquiries from a centralized platform, cutting down on response times and improving customer satisfaction.

Key Points: 
  • DENVER, Colo. and STOCKHOLM, Sept. 11, 2023 /PRNewswire/ -- Sinch (Sinch AB (publ)) (XSTO: SINCH), which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced its global launch of SMS for Zoho Desk, which extends Sinch MessageMedia's industry-leading, two-way SMS capabilities.
  • Deepening existing, highly-rated integrations with the Zoho Suite — SMS for Zoho Desk by Sinch MessageMedia enables customer service teams to easily manage and quickly address customer inquiries from a centralized platform, cutting down on response times and improving customer satisfaction.
  • Customer service interactions can make or break customer relationships or a brand's reputation, with direct impacts to companies' bottom lines.
  • SMS for Zoho Desk by Sinch MessageMedia empowers businesses to take their customer support to the next level.

Sinch MessageMedia Announces Increased Capabilities of its HubSpot SMS & MMS Integration

Retrieved on: 
Tuesday, August 29, 2023

DENVER and STOCKHOLM, Aug. 29, 2023 /PRNewswire/ -- Sinch (Sinch AB (publ) – XSTO: SINCH), which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced that Sinch MessageMedia's industry-leading, two-way SMS and MMS capabilities are being integrated into HubSpot's Service Hub. This new integration provides marketing, sales and service teams with a 360-degree view of customers' communications all within the platform, ensuring full visibility across their business and consistent message delivery across channels.

Key Points: 
  • Through this new SMS and MMS Service Hub integration, Sinch MessageMedia makes it easy to streamline communications throughout the entirety of the customer journey.
  • Sinch MessageMedia's SMS for HubSpot solution provides powerful one-to-one conversational messaging that enables brands to build stronger relationships with their customers.
  • Personalized Service: With HubSpot's CRM capabilities and Sinch MessageMedia's integration, businesses can personalize their SMS communications based on customer information and previous interactions, improving customer experience.
  • To learn more about Sinch MessageMedia's capabilities, visit the team at INBOUND (Booth 20) in Boston, September 5-8, 2023 or explore the website here .