Retrieved on:
Wednesday, February 14, 2024
Marketing,
TCO,
Churn,
Investment,
Capacity planning,
Cantor,
Customer service,
Congestion,
Customer,
Classification,
App,
Quality of experience,
Diagnosis,
DPI,
OTT,
Mobile World Congress,
Mobile phone WATERLOO, ON, Feb. 14, 2024 /PRNewswire/ -- Communication service providers are continually challenged by ever-increasing volumes of OTT traffic, much of it encrypted and unmanageable. Sandvine recognizes the critical need for operators to know what's going on with application and content type usage in their networks, and with their customers and their devices.
Key Points:
- To help, Sandvine, the App QoE Company, is delivering several new technologies and solutions that will enhance its flagship application classification product, AppLogic, and deliver greater accuracy, speed, and value to customers.
- Easy to Measure – Building on the 95% accuracy of its industry-leading application classification product, AppLogic , Sandvine is introducing App QoE Scoring , the world's most accurate depiction of real-time subscriber sentiment.
- App QoE Scoring measures and scores a customer's satisfaction with an operator's network based on current application performance and quality of experience.
- Using AI/ML propensity and prediction models, operators can now solve network problems often before the subscriber even realizes there is a problem.
Retrieved on:
Tuesday, January 16, 2024
WATERLOO, ON, Jan. 16, 2024 /PRNewswire/ -- NTT DOCOMO, INC., Sandvine, the App QoE Company, and other partners recently joined forces for a first-of-its-kind demonstration of an end-to-end orchestration (E2EO) 5G standalone network slice, using a 5G core network constructed in a hybrid cloud and a commercial 5G wireless base station environment for rapid deployment and increased flexibility.
Key Points:
- Sandvine Chief Executive Officer Lyndon Cantor said, "As part of DOCOMO's extensive partner ecosystem, we worked to deliver and prove QoS/QoE was delivered when and where it was needed most.
- This helped to automate network control for more reliable performance with fewer resources, which can translate into better user experiences, reduced environmental impact, and lower energy costs."
- With a growing portfolio of best-in-class application classification and content categorization technologies, Sandvine is the premier choice for solutions that identify traffic in dedicated network slices to deliver QoS/QoE guarantees.
- Contact us to learn more about Sandvine's ActiveLogic Hyperscale Data Plane, Maestro Control Plane, and AppLogic application classification and categorization engine.
Retrieved on:
Wednesday, September 27, 2023
WATERLOO, ON, Sept. 27, 2023 /PRNewswire/ -- Sandvine won the 2023 Light Reading Leading Lights Award for "Outstanding Use Case: Customer Experience" for its recent work with Telenet. This award is given to "a company that used its communications technology or network to deliver a superior experience to business, consumer, or government customers."
Key Points:
- WATERLOO, ON, Sept. 27, 2023 /PRNewswire/ -- Sandvine won the 2023 Light Reading Leading Lights Award for "Outstanding Use Case: Customer Experience" for its recent work with Telenet .
- This award is given to "a company that used its communications technology or network to deliver a superior experience to business, consumer, or government customers."
- This acknowledges the collaborative work between Sandvine Engineering and Telenet's Operations to merge quality-of-experience (QoE) and quality-of-service (QoS) data to understand how customers' expectations match actual customer experiences.
- This information enabled Telenet to make accurate decisions about how to proactively address customer issues, as well as develop customized service offers.
Digital divide,
SLA,
Vertical,
FWA,
Classification,
Internet,
OPNET,
UBB,
SOHO,
Private network,
Sandvine,
Tiscali,
Radio,
Consumer,
Automation,
Sales,
Retail,
Quality of experience WATERLOO, ON, Aug. 1, 2023 /PRNewswire/ -- OpNet, Italy's first 5G standalone network operator, is partnering with Sandvine to maximize its network performance and improve customer satisfaction as a first step toward offering B2B internet services with strict service level agreements (SLAs).
Key Points:
- WATERLOO, ON, Aug. 1, 2023 /PRNewswire/ -- OpNet , Italy's first 5G standalone network operator, is partnering with Sandvine to maximize its network performance and improve customer satisfaction as a first step toward offering B2B internet services with strict service level agreements (SLAs).
- OpNet offers a complete and integrated range of advanced connectivity services: 5G Private Network, Point-to-Point and UBB solutions, wireless and also wired, with service profiles for Consumer, SOHO, Business, Enterprise and Verticals markets.
- "The increasingly dynamic nature of both our network and the applications meant we could no longer rely on manual finetuning to optimize the network," said Buccella.
- To address the need for traffic analysis and network optimization, OpNet enlisted Sandvine and its ActiveLogic solution to provide traffic classification and QoE analyses .
Digital divide,
SLA,
Vertical,
FWA,
Classification,
Internet,
OPNET,
UBB,
SOHO,
Private network,
Sandvine,
Tiscali,
Radio,
Consumer,
Automation,
Sales,
Retail,
Quality of experience WATERLOO, ON, Aug. 1, 2023 /PRNewswire/ -- OpNet, Italy's first 5G standalone network operator, is partnering with Sandvine to maximize its network performance and improve customer satisfaction as a first step toward offering B2B internet services with strict service level agreements (SLAs).
Key Points:
- WATERLOO, ON, Aug. 1, 2023 /PRNewswire/ -- OpNet , Italy's first 5G standalone network operator, is partnering with Sandvine to maximize its network performance and improve customer satisfaction as a first step toward offering B2B internet services with strict service level agreements (SLAs).
- OpNet offers a complete and integrated range of advanced connectivity services: 5G Private Network, Point-to-Point and UBB solutions, wireless and also wired, with service profiles for Consumer, SOHO, Business, Enterprise and Verticals markets.
- "The increasingly dynamic nature of both our network and the applications meant we could no longer rely on manual finetuning to optimize the network," said Buccella.
- To address the need for traffic analysis and network optimization, OpNet enlisted Sandvine and its ActiveLogic solution to provide traffic classification and QoE analyses .
WATERLOO, ON, April 20, 2023 /PRNewswire/ -- Telenet, one of the pioneers of fixed mobile convergence and cloud-native 5G services, and Sandvine, the App QoE Company, have embarked on an 18-month Customer Quality of Experience journey to rapidly detect, predict, and address issues affecting customer experience.
Key Points:
- Telenet and Sandvine combine contextualized socio-demographic data with Application Analytics and QoE metrics to improve customer quality of experience and reduce truck rolls, hardware waste, and operational costs.
- WATERLOO, ON, April 20, 2023 /PRNewswire/ -- Telenet , one of the pioneers of fixed mobile convergence and cloud-native 5G services, and Sandvine , the App QoE Company, have embarked on an 18-month Customer Quality of Experience journey to rapidly detect, predict, and address issues affecting customer experience.
- By combining Sandvine's Application Analytics and QoE metrics with Telenet's rich socio-demographic data, the Belgium operator has been able to build objective service quality scores for every end-device, as well as subjective connectivity-experience-scores for every customer.
- To learn more about how Sandvine App QoE solutions can help your organization, schedule a demo today.
WATERLOO, ON, April 20, 2023 /PRNewswire/ -- Telenet, one of the pioneers of fixed mobile convergence and cloud-native 5G services, and Sandvine, the App QoE Company, have embarked on an 18-month Customer Quality of Experience journey to rapidly detect, predict, and address issues affecting customer experience.
Key Points:
- Telenet and Sandvine combine contextualized socio-demographic data with Application Analytics and QoE metrics to improve customer quality of experience and reduce truck rolls, hardware waste, and operational costs.
- WATERLOO, ON, April 20, 2023 /PRNewswire/ -- Telenet , one of the pioneers of fixed mobile convergence and cloud-native 5G services, and Sandvine , the App QoE Company, have embarked on an 18-month Customer Quality of Experience journey to rapidly detect, predict, and address issues affecting customer experience.
- By combining Sandvine's Application Analytics and QoE metrics with Telenet's rich socio-demographic data, the Belgium operator has been able to build objective service quality scores for every end-device, as well as subjective connectivity-experience-scores for every customer.
- To learn more about how Sandvine App QoE solutions can help your organization, schedule a demo today.
Retrieved on:
Wednesday, February 15, 2023
Datatec,
Human,
Computation,
Mobile,
Anomaly,
App,
Complex,
Pressure,
Work,
Behavior,
Research,
Intelligence,
Congress,
Classification,
Internet,
ARPU,
Mobile World Congress,
Education,
Sandvine,
Machine learning,
Congestion,
Mobile phone,
Medical device,
Online shopping WATERLOO, ON, Feb. 15, 2023 /PRNewswire/ -- Sandvine, the App QoE Company, today announced the introduction of its new AppLogic product, which will provide unprecedented visibility, clarity, and accuracy to internet traffic classification and categorization.
Key Points:
- The 2023 Sandvine Global Internet Phenomena Report showed that high-volume, high-sensitivity applications significantly impact service provider profitability and subscriber satisfaction.
- As customer dependency and expectations increase, service providers can struggle to satisfy demand or risk customer dissatisfaction and even customer churn.
- "AppLogic's vast library of signatures enables it to do what no other product can do – help service providers deliver high-quality experiences across the entire landscape of internet applications."
- Consequently, AppLogic can enable service providers to monitor customer satisfaction in real time."
Retrieved on:
Tuesday, January 17, 2023
Netflix,
Social,
COVID,
OTT,
Internet,
Research,
Mobile World Congress,
Mr. Six (mascot),
Virtual private network,
Growth,
Acceleration,
Telco,
Microsoft,
Apple,
Hulu,
Marwaha,
Investment,
Mobile phone,
Sandvine,
Amazon WATERLOO, ON, Jan. 17, 2023 /PRNewswire/ -- Sandvine's 2023 Global Internet Phenomena Report, the recognized authoritative source for global application usage and internet traffic trends, shows that global internet traffic volume increased 23%, due in large part to surging streaming video usage and continued growth in traffic across app categories, including gaming, cloud, VPNs, marketplaces, and conferencing.
Key Points:
- WATERLOO, ON, Jan. 17, 2023 /PRNewswire/ -- Sandvine's 2023 Global Internet Phenomena Report , the recognized authoritative source for global application usage and internet traffic trends, shows that global internet traffic volume increased 23%, due in large part to surging streaming video usage and continued growth in traffic across app categories, including gaming, cloud, VPNs, marketplaces, and conferencing.
- Among Sandvine's findings, video usage grew 24% in 2022, now equating to 65% of all internet traffic.
- For the first time, Netflix replaced YouTube as the individual app generating the most traffic, with TikTok, Disney+, and Hulu among the top-10 generating the most traffic volume.
- To learn more, download Sandvine's 2023 Global Internet Phenomena Report , and contact Sandvine to schedule a meeting at MWC Barcelona.
Cloud,
G,
CEO,
MOS,
DevOps,
News,
AF,
Policy,
ADC,
UE,
ANI,
Algorithm,
Efficiency,
File,
NWDAF,
Classification,
Congestion,
QOS,
KPI-driven code analysis,
Application,
PCF,
CNF,
3GPP,
Video game,
Mobile phone,
Video game console,
Sandvine,
Quality of experience WATERLOO, ON, May 17, 2022 /PRNewswire/ -- On the heels of its recent news about joining the Google Cloud Partner Advantage Program, Sandvine is announcing four key enhancements to its Application and Network Intelligence (ANI) portfolio at the Big 5G Event in Austin, TX. Paving the way to innovation and monetization in 4G, 5G NR, and 5G Standalone are Sandvine cloud native deployments, Gaming QoE "MOS Scoring" and Classification, 5G-Policy integration, and a new NWDAF use case:
Key Points:
- The horizontal scale and efficiency of cloud native will help them lower costs of innovation, as well as generate new revenue streams around network performance and Application QoE."
- Sandvine's best-in-class analytics and traffic classification are enablers for real-time QoE "scoring" of performance KPIs calculated per user, per application, per location, and per device.
- Every single gaming session is a chance to measure and monitor network experience to truly measure gaming QoE from the viewer's perspective.
- This new service is included within 5G Service Intelligence Engine and delivers the performance required for more complex 5G network slices.
