UNIPHORE

Uniphore and SpinSci Partner to Improve Patient Access and Engagement with Healthcare Providers

Retrieved on: 
Monday, March 14, 2022
Other Professional Services, Software, Internet, General Health, Health, Professional Services, Technology, Other Technology, Heart, Industry, Partnership, Health, Salesforce, Assist, Education, AWS, EHR, Robotic process automation, Nursing, RPA, Patient, SVP, Solution, UX, Technology, CEO, HR, Medical device, Medicine, Uniphore, Uniphore, SpinSci Technologies, UNIPHORE, SPINSCI TECHNOLOGIES

Uniphore, the leader in conversational automation and SpinSci Technologies, a market leader in the field of digital patient engagement solutions have entered a strategic agreement to enhance patients access and engagement with health care providers.

Key Points: 
  • Uniphore, the leader in conversational automation and SpinSci Technologies, a market leader in the field of digital patient engagement solutions have entered a strategic agreement to enhance patients access and engagement with health care providers.
  • Deploying solutions like Uniphores U-Self Serve and U-Assist with SpinScis Patient Engage and Patient Assist is an important step forward in creating frictionless patient experiences.
  • We are excited to enter this partnership with Uniphore to take our patient engagement solutions for the digital front door to the next level, said Rajit Kumar, CEO, SpinSci.
  • I am thrilled to partner with SpinSci to bring our conversational AI and automation technology to the healthcare providers they service, improving patients experiences while positively impacting business outcomes for the healthcare providers.

Uniphore Named One of the Fastest-Growing Companies in North America on the 2021 Deloitte Technology Fast 500™

Retrieved on: 
Wednesday, November 17, 2021
Data Management, Technology, Audio, Video, Telecommunications, Software, Internet, Heart, Insurance, Automation, CEO, Microsoft, Workforce, Technology, Industry, Acquisition, List, Deloitte, RPA, Heel, Education, Conversation, Chatbot, UX, Deloitte Technology Fast 500, Robotic process automation, Telecommunication, Empathy, Science and technology in Asia, Organization, HR, Fine chemical, Retail, Accounting, the 2021 Deloitte Technology Fast 500™, Uniphore, Deloitte, THE 2021 DELOITTE TECHNOLOGY FAST 500™, UNIPHORE, DELOITTE

Uniphore , the leader in Conversational Automation, today announced it ranked 248th on the Deloitte Technology Fast 500 , a ranking of the 500 fastest-growing technology, media, telecommunications, life sciences, fintech, and energy tech companies in North America, now in its 27th year.

Key Points: 
  • Uniphore , the leader in Conversational Automation, today announced it ranked 248th on the Deloitte Technology Fast 500 , a ranking of the 500 fastest-growing technology, media, telecommunications, life sciences, fintech, and energy tech companies in North America, now in its 27th year.
  • As a result, Uniphore now supports over 175,000 customer service agents who can handle more than 120 million engagements every month.
  • Each year the Technology Fast 500 shines a light on leading innovators in technology and this year is no exception, said Paul Silverglate , vice chair, Deloitte LLP and U.S. technology sector leader.
  • Now in its 27th year, the Deloitte Technology Fast 500 provides a ranking of the fastest-growing technology, media, telecommunications, life sciences, fintech, and energy tech companies both public and private in North America.

Uniphore to Acquire Jacada to Transform Customer Experience with Advanced AI and Low Code/No Code Automation

Retrieved on: 
Tuesday, July 27, 2021
Data management, Audio, Video, Other Technology, Technology, Software, Marketing, Services marketing, Business, Jacada, Customer service, Customer experience, Automation, Jacada, Uniphore, JACADA, UNIPHORE

Uniphore , a leader in Conversational Service Automation (CSA), today announced its agreement to acquire Jacada, a customer experience pioneer with the industrys leading low code/no code platform for contact center automation.

Key Points: 
  • Uniphore , a leader in Conversational Service Automation (CSA), today announced its agreement to acquire Jacada, a customer experience pioneer with the industrys leading low code/no code platform for contact center automation.
  • Combined with Jacadas innovative low code/no code platform, Uniphores industry-leading conversational automation platform will empower businesses to easily automate key interactions across self-service and agent-assisted customer engagements.
  • Contact center and customer experience leaders at Fortune 1000 companies trust Jacada with assisting customers and customer service employees during moments that matter.
  • With Conversational Service Automation, enterprises can now engage their customers to effectively build loyalty, improve customer experience and realize operational efficiencies.