Uniphore

Uniphore Recognized as a Leader in Latest Opus Intelliview Report on Enterprise Intelligent Assistants in Conversational AI

Retrieved on: 
Tuesday, November 28, 2023

Uniphore , one of the world’s largest AI-native companies, today announced that Opus Research has recognized it as a Leader in the 2023 Conversational AI Intelliview report on Enterprise Intelligent Assistants.

Key Points: 
  • Uniphore , one of the world’s largest AI-native companies, today announced that Opus Research has recognized it as a Leader in the 2023 Conversational AI Intelliview report on Enterprise Intelligent Assistants.
  • Uniphore is recognized for its standout applications, U-Self Serve and U-Assist, which provide enterprise-grade AI for improved customer and employee experiences.
  • “It’s an honor to see Uniphore recognized by Opus Research as a Leader in Enterprise Intelligent Assistants.
  • “We have more than 15 years of experience in the enterprise AI space and will continue to pursue our mission of transforming every part of the enterprise via our AI-native platform.”

Uniphore and Workair Partner to Bring Enterprise AI to Ireland

Retrieved on: 
Friday, November 17, 2023

Uniphore , one of the world’s largest AI-native companies, announced a strategic partnership with Workair, the largest cloud communications specialist in Ireland, to bring enterprise AI to Ireland, with a priority placed on Ireland’s world-class contact centres.

Key Points: 
  • Uniphore , one of the world’s largest AI-native companies, announced a strategic partnership with Workair, the largest cloud communications specialist in Ireland, to bring enterprise AI to Ireland, with a priority placed on Ireland’s world-class contact centres.
  • The Uniphore X Platform infuses multiple AI technologies into all areas of the enterprise that impact the customer, such as conversational AI, generative AI, knowledge AI and emotion AI.
  • “Ireland has become a vibrant tech hub for innovation,” said Umesh Sachdev, CEO at Uniphore.
  • We’re thrilled to partner with Workair to deliver best-in-class customer experiences throughout Ireland and beyond.

Uniphore Advances Enterprise AI with Next Generation X Platform Capabilities

Retrieved on: 
Tuesday, November 14, 2023

These innovations include the development of and usage of multiple modes of data to deliver AI solutions with pre-built guardrails which help ensure the successful integration of Knowledge AI, Emotion AI, and Generative AI, leveraging all data sources including voice, video and text in real time on its industry leading X Platform.

Key Points: 
  • These innovations include the development of and usage of multiple modes of data to deliver AI solutions with pre-built guardrails which help ensure the successful integration of Knowledge AI, Emotion AI, and Generative AI, leveraging all data sources including voice, video and text in real time on its industry leading X Platform.
  • As a result, Uniphore’s suite of industry leading applications now has capabilities that are unmatched in the industry.
  • “Fully embracing Enterprise AI poses several challenges to enterprise executives,” explains Dan Miller, lead analyst at Opus Research.
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Multimodal Al Market worth $4.5 billion by 2028 - Exclusive Report by MarketsandMarkets™

Retrieved on: 
Monday, November 20, 2023

Multimodal AI services encompass a comprehensive range of offerings that caters diverse needs in the professional and managed services domains.

Key Points: 
  • Multimodal AI services encompass a comprehensive range of offerings that caters diverse needs in the professional and managed services domains.
  • Custom multimodal AI development ensures tailored solutions to meet specific business requirements, while multimodal data annotation enhances model accuracy through meticulous labeling.
  • Multimodal AI in the cloud deployment mode harnesses the power of diverse data types and computational resources available in cloud environments.
  • In a cloud deployment mode, multimodal AI systems utilize remote servers and computing resources to process and analyze data from various sources simultaneously.

Multimodal Al Market worth $4.5 billion by 2028 - Exclusive Report by MarketsandMarkets™

Retrieved on: 
Monday, November 20, 2023

Multimodal AI services encompass a comprehensive range of offerings that caters diverse needs in the professional and managed services domains.

Key Points: 
  • Multimodal AI services encompass a comprehensive range of offerings that caters diverse needs in the professional and managed services domains.
  • Custom multimodal AI development ensures tailored solutions to meet specific business requirements, while multimodal data annotation enhances model accuracy through meticulous labeling.
  • Multimodal AI in the cloud deployment mode harnesses the power of diverse data types and computational resources available in cloud environments.
  • In a cloud deployment mode, multimodal AI systems utilize remote servers and computing resources to process and analyze data from various sources simultaneously.

Uniphore Named One of the Fastest-Growing Companies in North America on the 2023 Deloitte Technology Fast 500™

Retrieved on: 
Wednesday, November 8, 2023

Uniphore , one of the world’s largest AI-native companies, today announced it ranked 299th with 446% growth on the Deloitte Technology Fast 500 ™, a ranking of the 500 fastest-growing technology, media, telecommunications, life sciences, fintech, and energy tech companies in North America, now in its 29th year.

Key Points: 
  • Uniphore , one of the world’s largest AI-native companies, today announced it ranked 299th with 446% growth on the Deloitte Technology Fast 500 ™, a ranking of the 500 fastest-growing technology, media, telecommunications, life sciences, fintech, and energy tech companies in North America, now in its 29th year.
  • "To be included in the Deloitte Fast 500 list of fastest growing companies is a validation of our team’s hard work and the willingness of our customers to continue to innovate with us.
  • “We are bringing the latest in multimodal AI to the enterprise while ensuring that these AI interactions remain distinctly human.
  • We remain at the forefront in this space and look forward to even more growth as we help organizations navigate the ever-evolving landscape of AI."

Uniphore CEO Umesh Sachdev Named AI Innovator of the Year 2023 By AI Developer World Conference

Retrieved on: 
Tuesday, October 3, 2023

Uniphore , one of the world’s largest AI-native, enterprise SaaS companies, is thrilled to announce that Umesh Sachdev, Co-Founder and CEO of Uniphore, was named AI Innovator of the Year 2023 by AI Developer World Conference.

Key Points: 
  • Uniphore , one of the world’s largest AI-native, enterprise SaaS companies, is thrilled to announce that Umesh Sachdev, Co-Founder and CEO of Uniphore, was named AI Innovator of the Year 2023 by AI Developer World Conference.
  • Umesh Sachdev's win here at the 2023 AI TechAwards is evidence of his leading role in the growth of the global AI ecosystem."
  • Together, the two drove groundbreaking enterprise advancements across generative AI, emotion AI, knowledge AI and workflow automation solutions.
  • Uniphore will be presented its AI TechAward during AI DevWorld 2023 (Oct 24-26, Santa Clara, CA & Oct 31-Nov 2, Live Online), the premier AI, Machine Learning & Data Science conference.

Contact Center Technologies Hold Key to Customer Experience (CX) Improvements

Retrieved on: 
Monday, October 2, 2023

CHICAGO, Oct. 2, 2023 /PRNewswire/ -- The Northridge Group, a leading contact center operations and Customer Experience (CX) consulting firm, proudly announces its partnership with RISE Technology Advisors to help large, complex enterprise-sized organizations improve customer engagement through the identification and implementation of smarter, more effective, and efficient contact center solutions that harmonize people, process, and technology.

Key Points: 
  • CHICAGO, Oct. 2, 2023 /PRNewswire/ -- The Northridge Group, a leading contact center operations and Customer Experience (CX) consulting firm, proudly announces its partnership with RISE Technology Advisors to help large, complex enterprise-sized organizations improve customer engagement through the identification and implementation of smarter, more effective, and efficient contact center solutions that harmonize people, process, and technology.
  • From employing real-time Artificial Intelligence (AI) analytics to garnering deeper customer insights to implementing employee experience solutions that optimize performance, the partnership will help ensure that every facet of the contact center operations is geared toward achieving customer satisfaction.
  • "With the explosion of AI and related technologies and services designed specifically for the contact center environment, we are able to accomplish this, and more."
  • The Northridge Group and RISE partnership is focused on the integration of the three most essential pillars of successful contact center operations—its people, process, and technology.

Uniphore Ups the Ante for Customer-Centered Innovation with New AI Solutions for the Global Enterprise

Retrieved on: 
Thursday, September 14, 2023

This latest addition adds to its established portfolio of generative AI, emotion AI, knowledge AI and workforce automation solutions as part of the Uniphore X-Platform.

Key Points: 
  • This latest addition adds to its established portfolio of generative AI, emotion AI, knowledge AI and workforce automation solutions as part of the Uniphore X-Platform.
  • All of these innovations are integrated into Uniphore’s X Platform, an enterprise-class AI platform designed to better understand and act on customer and employee conversations across the enterprise.
  • With U-Capture, customers can seamlessly access all data from past and even live conversations and then leverage AI to extract intelligence and then deliver better experiences.
  • Additional features and benefits of U-Capture include:
    Capture functionality now part of one consistent enterprise architecture – offering unparallel resiliency.

Uniphore Recognized in Ten Gartner® Hype Cycle™ Reports

Retrieved on: 
Tuesday, August 29, 2023

Uniphore , one of the world’s largest AI-native, enterprise SaaS companies, today announced that it has been recognized in ten Gartner Hype Cycle reports focused on the critical AI and analytics technologies that are driving rapid innovation across enterprise organizations worldwide.

Key Points: 
  • Uniphore , one of the world’s largest AI-native, enterprise SaaS companies, today announced that it has been recognized in ten Gartner Hype Cycle reports focused on the critical AI and analytics technologies that are driving rapid innovation across enterprise organizations worldwide.
  • Gartner Hype Cycle reports provide a graphic representation of the maturity and adoption of technologies and applications, and how they are potentially relevant to solving real business problems and exploiting new opportunities.
  • CV and signal analysis have been used for years to support neuromarketing research to test reactions to products and ads.
  • Gartner clients can read the additional Gartner Hype Cycle reports that include Uniphore as a Sample Vendor in the Gartner portal, including the 2023 reports for: