Uniphore | Jotup

Collections & Recovery Summit: India's Very First Collection-Focussed Conference & Exhibition

Retrieved on:

Friday, March 17, 2023

Elan Media Partners, Collection, Exhibition, Taj, Future, Organization, Uniphore, Debt, Knowledge, Bankruptcy, Video game

MUMBAI, Mar 17, 2023 - (ACN Newswire) - Team the Future Event organized India's first Collection-focused conference & Exhibition: Collections & Recovery Summit- India , on 23rd & 24th February, 2023 at the Taj President Hotel, Mumbai.

Key Points:

MUMBAI, Mar 17, 2023 - (ACN Newswire) - Team the Future Event organized India's first Collection-focused conference & Exhibition: Collections & Recovery Summit- India , on 23rd & 24th February, 2023 at the Taj President Hotel, Mumbai.
With 500+ handpicked attendees, this conference was sponsored by almost 20 industry leaders along with 20+ Media Partners!
With Uniphore being the Platinum Sponsor and Clear Touch, Enterprise Tiger & GoCollect (Credility) joining as the Gold Partners, Credgenics was the official Collections Technology Partner.
The Collections & Recovery Summit- India was the debut conference & exhibition of the chain of summits that will be organised by team The Future Event all across the globe.

Uniphore Named a Leader in 2022 Opus Conversational Intelligence Intelliview Report

Retrieved on:

Wednesday, February 22, 2023

Uniphore , a leader in conversational AI and automation, today announced it was named a leader in the Opus Research Conversational Intelligence Intelliview report.

Key Points:

Uniphore , a leader in conversational AI and automation, today announced it was named a leader in the Opus Research Conversational Intelligence Intelliview report.
Uniphore is recognized for its suite of solutions that address critical needs in both CX and Sales functions.
With X platform as its foundation of AI, RPA and automation, Uniphore offers two comprehensive portfolios to address enterprise needs.
Its U portfolio helps companies analyze every customer interaction across all channels to improve CX and EX while saving costs.

March Capital Closes $650M+ Fund IV

Retrieved on:

Friday, February 3, 2023

March Capital today announced the close of March Capital Fund IV, a $650 million+ fund focused on making venture and early growth investments in innovative, fast-growing companies in the cloud software, cybersecurity and cloud/data infrastructure sectors.

Key Points:

March Capital today announced the close of March Capital Fund IV, a $650 million+ fund focused on making venture and early growth investments in innovative, fast-growing companies in the cloud software, cybersecurity and cloud/data infrastructure sectors.
Since the firm’s inception in 2014, March Capital has delivered top-quartile returns by investing in companies spanning the innovation economy that deliver mission-critical technology and software to leading enterprises around the world.
With Fund IV, the firm anticipates selectively investing further in a select number of these companies and making 12-15 new meaningful investments.
We look forward to continuing to partner with visionary founders and executive teams that share our vision.”
The close of Fund IV follows significant growth for March Capital, which has a diverse, multi-generational team of investment professionals overseeing more than $1.65B in AUM.

Uniphore Acquires UK-Based Red Box

Retrieved on:

Thursday, February 2, 2023

Uniphore , a leader in conversational AI and automation today announced it has acquired Red Box, the leading open enterprise platform for capturing voice, screen and metadata from conversations.

Key Points:

Uniphore , a leader in conversational AI and automation today announced it has acquired Red Box, the leading open enterprise platform for capturing voice, screen and metadata from conversations.
With the acquisition of Red Box, Uniphore will now deliver seamless access to AI-ready voice and screen recording data from 100% of conversations to drive automation and analytics at scale in the contact center through its industry leading conversational AI and automation.
The integration of Red Box into Uniphore’s offering delivers unique and industry-leading benefits to customers, including:
Complete data sovereignty and ability to freely access aggregated voice data from 100% of conversations, unlike today’s siloed and proprietary systems.
The Red Box team, its intellectual property, and products are now part of Uniphore, enabling Uniphore to continue to deliver industry-leading products and services for their global joint customer base.

Uniphore Acquires France-based Hexagone

Retrieved on:

Wednesday, February 8, 2023

Uniphore , the leader in conversational AI and automation, today announced that it has acquired Hexagone, which fuses various voice, visual and text-based data to provide AI-derived insights to help better understand human behavior.

Key Points:

Uniphore , the leader in conversational AI and automation, today announced that it has acquired Hexagone, which fuses various voice, visual and text-based data to provide AI-derived insights to help better understand human behavior.
With this acquisition, Uniphore adds substantial enhancements in behavioral science to its industry-leading X Platform, ensuring customer conversations and queries are resolved with significant accuracy and empathy.
As part of the acquisition, Hexagone founder and CEO Camille Srour, PhD, Behavioral Psychology, and his team of data scientists have joined Uniphore.
“We are thrilled to join Uniphore and its conversational AI and automation platform, helping our emotional analysis technology reach customers everywhere.”
The acquisition of Hexagone adds to Uniphore’s innovation portfolio, which includes emotion AI, no code/low code development and knowledge AI.

QuestionPro Names Marc Mandel as Vice President of North American Sales & Account Management

Retrieved on:

Friday, December 9, 2022

AUSTIN, Texas, Dec. 09, 2022 (GLOBE NEWSWIRE) -- QuestionPro, a global provider of online survey, research services, customer experience and employee experience has appointed Marc Mandel, CCXP as Vice President of North American Sales & Account Management.

Key Points:

AUSTIN, Texas, Dec. 09, 2022 (GLOBE NEWSWIRE) -- QuestionPro, a global provider of online survey, research services, customer experience and employee experience has appointed Marc Mandel, CCXP as Vice President of North American Sales & Account Management.
Prior to joining QuestionPro, he was a Senior Enterprise Account Executive at Uniphore, a pioneering company in conversational AI.
In 2021 he was selected to serve on the North American Council of the Customer Experience Professionals Association.
“Marc has spent pretty much his whole career leading, advising and driving customer experience and engagement,” said Ken Peterson, President of QuestionPro CX.

Uniphore Joins AWS ISV Accelerate Program

Retrieved on:

Wednesday, October 26, 2022

Uniphore , the leader in conversational AI and automation, today announced it has been accepted into the Amazon Web Services (AWS) Independent Software Vendor (ISV) Accelerate Program, a co-sell program for AWS Partners who provide software solutions that run on or integrate with AWS.

Key Points:

Uniphore , the leader in conversational AI and automation, today announced it has been accepted into the Amazon Web Services (AWS) Independent Software Vendor (ISV) Accelerate Program, a co-sell program for AWS Partners who provide software solutions that run on or integrate with AWS.
The program helps partners drive new business and accelerate sales cycles by connecting the participating ISVs with the AWS Sales organization.
Through the AWS ISV Accelerate Program, Uniphore receives focused co-selling support from AWS, access to further sales enablement resources, reduced AWS Marketplace listing fees, and incentives for AWS Sales teams.
We are delighted to be accepted into the AWS ISV Accelerate Program, said Kennedy Pereira, VP, CCaaS Ecosystem, Global Alliances & Partnerships at Uniphore.

OverIT appoints Claudio Bartolini as Chief Technology Officer

Retrieved on:

Tuesday, October 25, 2022

BOSTON, Oct. 25, 2022 /PRNewswire/ -- OverIT, leading Field Service Management software provider, today announced the appointment of Claudio Bartolini, as its new Chief Technology Officer.

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BOSTON, Oct. 25, 2022 /PRNewswire/ -- OverIT, leading Field Service Management software provider, today announced the appointment of Claudio Bartolini, as its new Chief Technology Officer.
Dr. Bartolini brings unique technical skills and knowledge with his solid background in cloud and analytics.
In his role at OverIT, Bartolini will oversee the Product, Engineering, Cybersecurity, and Cloud Infrastructure Teams.
Claudio Bartolini, Chief technology Officercommented, "I am eager to work alongside the OverIT team to help drive the next stages of this growth and empower future generations of digital field service workers.

OverIT appoints Claudio Bartolini as Chief Technology Officer

Retrieved on:

Tuesday, October 25, 2022

BOSTON, Oct. 25, 2022 /PRNewswire/ -- OverIT, leading Field Service Management software provider, today announced the appointment of Claudio Bartolini, as its new Chief Technology Officer.

Key Points:

BOSTON, Oct. 25, 2022 /PRNewswire/ -- OverIT, leading Field Service Management software provider, today announced the appointment of Claudio Bartolini, as its new Chief Technology Officer.
Dr. Bartolini brings unique technical skills and knowledge with his solid background in cloud and analytics.
In his role at OverIT, Bartolini will oversee the Product, Engineering, Cybersecurity, and Cloud Infrastructure Teams.
Claudio Bartolini, Chief technology Officercommented, "I am eager to work alongside the OverIT team to help drive the next stages of this growth and empower future generations of digital field service workers.

Uniphore Announces Industry’s Most Comprehensive Platform to Transform Customer Experience and Virtual Sales Engagements

Retrieved on:

Thursday, October 20, 2022

Uniphore , the leader in conversational AI and automation, today announced the release of its enhanced Uniphore X platform, the industrys most comprehensive platform that enables brands to accelerate and improve two key areas of their business: Customer Experience and Sales.

Key Points:

Uniphore , the leader in conversational AI and automation, today announced the release of its enhanced Uniphore X platform, the industrys most comprehensive platform that enables brands to accelerate and improve two key areas of their business: Customer Experience and Sales.
From designing frictionless customer journeys to enabling virtual sales scenarios, customers can expect the X platform to help them significantly improve their customers experiences and for sales teams, better engage with existing customers and new prospects.
New capabilities embedded into the Uniphore X Platform support both the Uniphore U product line and the Uniphore Q for Sales product line.
Trial Offer To give revenue teams an opportunity to experience Q for Sales in their unique sales environment, Uniphore now offers a trial of Q for Sales.