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The inaugural Asia Photonics Expo Grandly Opened in Singapore

Retrieved on: 
Thursday, March 7, 2024

SINGAPORE, Mar 7, 2024 - (ACN Newswire) - Organised by Informa Markets, the inaugural Asia Photonics Expo (APE), is successfully launched at Sands Expo and Convention Centre in Singapore on the opening day.

Key Points: 
  • SINGAPORE, Mar 7, 2024 - (ACN Newswire) - Organised by Informa Markets, the inaugural Asia Photonics Expo (APE), is successfully launched at Sands Expo and Convention Centre in Singapore on the opening day.
  • On behalf of the organiser, Mr. Sukumar Verma shared: "Asia Photonics Expo is reflective not only of the strength of the local industry, but also the interest from international markets to come explore partnership and investment opportunities in Singapore and the wider Southeast Asia region.
  • Echoing this, Prof Tjin Swee Chuan, Chairman, LUX Photonics Consortium said: "It is very heartening to have the first trade show for Photonics industry held in Singapore.
  • Adding on, Dr. Prof. Yuhong Bai, Director of Light: Science & Applications said: "The Asia Photonics Expo provides exhibition for worldwide optics and photonics enterprises, in particular showcasing the growth of Asian industry.

Only 5 Weeks Left! Join Asia Photonics Expo 2024 and Shape the Future of Photonics Innovation

Retrieved on: 
Friday, February 23, 2024

SINGAPORE, Feb 23, 2024 - (ACN Newswire) - Asia Photonics Expo 2024 will be held from 6 to 8 March 2024 at Sands Expo and Convention Centre (Marina Bay Sands) Basement 2.

Key Points: 
  • SINGAPORE, Feb 23, 2024 - (ACN Newswire) - Asia Photonics Expo 2024 will be held from 6 to 8 March 2024 at Sands Expo and Convention Centre (Marina Bay Sands) Basement 2.
  • It provides the perfect opportunity for your brand to catapult into the Asia market.
  • APE brings together qualified photonics vendors across the holistic supply chain, offering chips, components, devices, equipment, and even application solutions.
  • Gain valuable insights and explore the challenges and opportunities that will shape the future of the photonics industry.

ICMI’s Contact Center Expo: A Digital Experience Announces Ryan Campbell, Motivational Speaker on Resilience and Work-Life Balance, to Keynote Event

Retrieved on: 
Tuesday, February 20, 2024

ICMI’s Contact Center Expo: A Digital Experience today announces Ryan Campbell, motivational speaker on resilience and work-life balance, will deliver the keynote presentation “The Transformational Power of Prioritizing Joy.” The digital event, which takes place on May 15, is designed to arm contact center and customer service professionals with the tools, knowledge and connections that will advance their performance and career.

Key Points: 
  • ICMI’s Contact Center Expo: A Digital Experience today announces Ryan Campbell, motivational speaker on resilience and work-life balance, will deliver the keynote presentation “The Transformational Power of Prioritizing Joy.” The digital event, which takes place on May 15, is designed to arm contact center and customer service professionals with the tools, knowledge and connections that will advance their performance and career.
  • View the full release here: https://www.businesswire.com/news/home/20240220850004/en/
    ICMI’s Contact Center Expo: A Digital Experience Announces Ryan Campbell, Motivational Speaker on Resilience and Work-Life Balance, to Keynote Event (Photo: Business Wire)
    In a fast-paced world where challenges are relentless and solutions seem out of reach, there has never been a more important time to have a conversation on resilience.
  • Cindee Stott, Events Director, ICMI said, “Our digital event was created to deliver contact center professionals with the tools, knowledge and connections that will advance their performance and career.
  • Click here to register to attend ICMI’s Contact Center Expo: A Digital Experience for free.

Zephyr Releases PSN Top Guns List for Q4 2023, Highlighting Best-In-Class Separate Accounts, Managed Accounts and Managed ETF Strategies

Retrieved on: 
Wednesday, March 6, 2024

NEW YORK, March 6, 2024 /PRNewswire/ -- Zephyr, a subsidiary of Informa plc (LSE: INF), and a recognized leader in investment management technology for wealth managers and advisors, has released its highly anticipated PSN Top Guns List for Q4 2023. The list is an important reference for plan sponsors, investors and asset managers, showcasing the best performing separate accounts, managed accounts and managed ETF strategies each quarter.

Key Points: 
  • The list is an important reference for plan sponsors, investors and asset managers, showcasing the best performing separate accounts, managed accounts and managed ETF strategies each quarter.
  • PSN celebrates 40 years in 2024 as the longest running SMA database in the world.
  • The complete list of PSN Top Guns and an overview of the methodology, can be found here .
  • If you would like to learn more about becoming a part of the PSN database or would like to subscribe to PSN data, visit PSN .

ICMI Announces 2024 Contact Center Course Lineup, Curriculum Created to Educate and Empower Contact Center Professionals

Retrieved on: 
Monday, January 22, 2024

Customized content and private group training is also available.

Key Points: 
  • Customized content and private group training is also available.
  • According to ICMI research “The State of the Contact Center in 2023,” after onboarding, most contact centers provide some ongoing training, but training time is limited and nearly two-thirds of contact centers provide staff with no more than 10 days of ongoing training each year.
  • “Contact center professionals – agents through to executives – receive limited training annually,” noted Tara Gibb, Senior Director, ICMI.
  • “Our programs help contact center professionals improve their knowledge and skills as the industry evolves to address AI and automation, customer and employee experience, and ongoing business demands.

Zephyr Unveils Customized Digital Dynamic Reporting using Portfolio Performance Data

Retrieved on: 
Monday, December 11, 2023

NEW YORK, Dec. 11, 2023 /PRNewswire/ -- Zephyr, a subsidiary of Informa plc (LSE: INF), and a recognized leader in investment management and reporting software for financial advisors and wealth managers, unveiled enhanced performance reporting capabilities allowing Zephyr software subscribers to generate custom presentations in real time using portfolio performance data.

Key Points: 
  • NEW YORK, Dec. 11, 2023 /PRNewswire/ -- Zephyr , a subsidiary of Informa plc (LSE: INF), and a recognized leader in investment management and reporting software for financial advisors and wealth managers, unveiled enhanced performance reporting capabilities allowing Zephyr software subscribers to generate custom presentations in real time using portfolio performance data.
  • "The ability to layout a customized story around investment performance using images brings strategies to life," says Zephyr's Director of Wealth Management Solutions Chris Volpe.
  • Comprehensive portfolio performance reporting addresses the growing interest in investment advice and strategies noted in the 2023 EY Global Wealth Management Research Report.
  • Jones will host Financial Storytelling: Customized Digital, Dynamic Performance Reporting, providing an overview of Zephyr's new widgets within the software on Tuesday, December 19 at 2pm ET – REGISTER NOW .

ICMI’s Global Contact Center Awards Announced

Retrieved on: 
Thursday, October 19, 2023

Last night at an awards gala at ICMI’s Contact Center Expo , which brings contact center industry professionals together to tackle the challenges and opportunities that will enable positive growth and change in the industry, the winners of ICMI’s Global Contact Center Awards were unveiled.

Key Points: 
  • Last night at an awards gala at ICMI’s Contact Center Expo , which brings contact center industry professionals together to tackle the challenges and opportunities that will enable positive growth and change in the industry, the winners of ICMI’s Global Contact Center Awards were unveiled.
  • Cindee Stott, Event Director, ICMI’s Contact Center Expo said, “Congratulations to all of ICMI’s Global Contact Center Awards winners.
  • And we are in awe of the outstanding work these companies, contact centers, and individuals have demonstrated.”
    ICMI’s Global Contact Center Awards winners:
    Best Contact Center Workforce Manager: Dr. Debra Bentson, Kaiser Permanente
    Customer Hero of the Year: Tyda Marco, DAT Freight & Analytics
    Best Strategic Value to the Organization: OSF OnCall Digital Health
    Best Learning and Development Program: WebMD Health Services
    ICMI’s Global Contact Center Awards program is co-hosted by Zoom with category sponsors Regal.io for the Best Strategic Value to the Organization category and Bright Pattern for the Best Contact Center Agent category.
  • ICMI’s Contact Center Expo 2024 will take place October 16-19 and will return to the Loews Royal Pacific Resort at Universal Orlando in Orlando, FL.

FinTech Futures to Highlight Global Excellence and Innovation in Treasury and Capital Markets with Inaugural Digital Maturity in Capital Markets Awards

Retrieved on: 
Tuesday, October 3, 2023

NEW YORK, Oct. 3, 2023 /PRNewswire/ -- Digital maturity has led to significant global focus on its alignment with above-average financial performance. This fall, FinTech Futures in collaboration with Firebrand Research will unveil best-in-class digital transformation projects, technology and leadership through its inaugural Digital Maturity in Capital Markets Awards. Nominations are currently being accepted through November 17, 2023. Worldwide banks, financial institutions, market infrastructures, technology services and software providers are encouraged to submit.

Key Points: 
  • This fall, FinTech Futures in collaboration with Firebrand Research will unveil best-in-class digital transformation projects, technology and leadership through its inaugural Digital Maturity in Capital Markets Awards .
  • "Innovation adoption is accelerating and in doing so, it's shaping the behaviors and expectations of clients within capital markets," adds Andreasyan.
  • Most Successful Transformation Project: Data Management and Data Governance - recognizing the most successful transformation initiative in data management.
  • The Digital Maturity in Capital Markets Awards are produced by FinTech Futures, a subsidiary of Informa plc (LSE: INF), and one of the largest international online and print media houses serving the global banking and fintech industry, and Firebrand Research, the digital-first capital markets research and advisory firm.

Zephyr Releases PSN Top Guns List for Q2 2023 Highlighting Best-In-Class Separate Accounts, Managed Accounts and Managed ETF Strategies

Retrieved on: 
Wednesday, September 6, 2023

NEW YORK, Sept. 6, 2023 /PRNewswire/ -- Zephyr, a subsidiary of Informa plc (LSE: INF), and a recognized leader in investment management technology for wealth managers and advisors, has released its highly anticipated PSN Top Guns List for Q2 2023. The list is an important reference for plan sponsors, investors and asset managers, showcasing the best performing separate accounts, managed accounts, and managed ETF strategies each quarter. Zephyr PSN is the longest running SMA database in the world and leads the way in providing unbiased, high quality, detailed information across 2000 data points.

Key Points: 
  • The list is an important reference for plan sponsors, investors and asset managers, showcasing the best performing separate accounts, managed accounts, and managed ETF strategies each quarter.
  • Zephyr PSN is the longest running SMA database in the world and leads the way in providing unbiased, high quality, detailed information across 2000 data points.
  • The complete list of PSN Top Guns and an overview of the methodology, can be found here .
  • If you would like to learn more about becoming a part of the PSN database or would like to subscribe to PSN data, visit PSN .

ICMI Global Contact Center Awards Finalists Announced

Retrieved on: 
Tuesday, July 25, 2023

ICMI’s Contact Center Expo , which brings contact center industry professionals together to tackle the challenges and opportunities that will enable positive growth and change in the contact center industry, today announces the finalists for the ICMI Global Contact Center Awards .

Key Points: 
  • ICMI’s Contact Center Expo , which brings contact center industry professionals together to tackle the challenges and opportunities that will enable positive growth and change in the contact center industry, today announces the finalists for the ICMI Global Contact Center Awards .
  • “Congratulations to all of the finalists and to all who have competed in the ICMI Global Contact Center Awards program.
  • We are excited to celebrate the greatness in the contact center industry at our awards ceremony this fall,” said Cindee Stott, Event Director, ICMI’s Contact Center Expo.
  • The 2023 ICMI Global Contact Center Awards finalists include: