MAKATI

Inspiro Named Outsource Partner of the Year in 2024 Customer Service Excellence Awards

Retrieved on: 
Thursday, April 11, 2024
Fintech, CX, Executive, Customer service, History, Consultant

MANILA, Philippines, April 12, 2024 (GLOBE NEWSWIRE) -- Inspiro, a global leader in customer experience outsourcing, has been awarded the title of Outsourcing Partner of the Year at the prestigious 2024 Excellence in Customer Service Awards.

Key Points: 
  • MANILA, Philippines, April 12, 2024 (GLOBE NEWSWIRE) -- Inspiro, a global leader in customer experience outsourcing, has been awarded the title of Outsourcing Partner of the Year at the prestigious 2024 Excellence in Customer Service Awards.
  • Additionally, Chief Operations & Sales Officer Rommel Regino was recognized as Executive of the Year for his exceptional leadership in driving operational excellence and client satisfaction.
  • “In today’s dynamic environment, customer service teams and suppliers have had to adapt significantly,” said Maria Jimenez, Chief Nominations Officer at the Business Intelligence Group.
  • The Excellence in Customer Service Awards celebrate those who are winning by supporting their customers and those who are developing the tools to help others find success.

Inspiro and Microsoft Continue to Elevate the Philippine BPO Industry through Cloud Technology

Retrieved on: 
Wednesday, December 6, 2023
Azure, Microsoft Teams, Microsoft, Partnership, Azure Virtual Desktop, Health, Synthetic media, Microsoft Azure, Telecommunications, Mitsui, Mitsui & Co., KDDI, BPO, Generative, DDM, CX, Video game

MANILA, Philippines, Dec. 07, 2023 (GLOBE NEWSWIRE) -- In a groundbreaking partnership, Inspiro and Microsoft are joining forces to create innovative solutions using Microsoft technology.

Key Points: 
  • MANILA, Philippines, Dec. 07, 2023 (GLOBE NEWSWIRE) -- In a groundbreaking partnership, Inspiro and Microsoft are joining forces to create innovative solutions using Microsoft technology.
  • Since the partnership was announced in 2022, Inspiro has harnessed Microsoft’s revolutionary tools, including Azure cloud services, Power BI, Windows Virtual Desktop, and Microsoft Teams.
  • These cutting-edge solutions have propelled Inspiro to the forefront of the industry, elevating its services and establishing its Philippine operations as a center of excellence.
  • Inspiro has already migrated 40% of its targeted applications to the Microsoft Azure cloud, with plans to migrate more by the first quarter of 2024.

Coinbursts - Sparking a New Era of Endless Jackpot Delights in Asia and the Philippines

Retrieved on: 
Monday, November 27, 2023
Crazy Coin, Risk, CMO, Lightning, Happiness, Environment

As an esteemed subsidiary of Europe's renowned iGaming group, ievolution, Coinbursts is poised to flood the Asian gaming landscape with boundless joy and surprises.

Key Points: 
  • As an esteemed subsidiary of Europe's renowned iGaming group, ievolution, Coinbursts is poised to flood the Asian gaming landscape with boundless joy and surprises.
  • Upholding its slogan, "Where the Wins Keep Bursting", the brand stands as a beacon of never-ending excitement and jackpot euphoria.
  • In strategic alliance with beloved Philippine slot games like Jili and Fachai, Coinbursts promises a deeply immersive and joyful gaming experience.
  • Coinbursts' CMO, Atom Dyson Tum, articulates, “Coinbursts transcends mere gaming; it embodies a lifestyle brimming with happiness and abundance.

Inspiro Triumphs with Three Stevies at the 2023 International Business Awards®

Retrieved on: 
Monday, September 4, 2023
CX, Siemens Inspiro, Organization, Customer service, Betway, Astoria, Sales, Auction

MANILA, Philippines, Sept. 05, 2023 (GLOBE NEWSWIRE) -- Inspiro, the global CX outsourcing leader, was recognized for its outstanding achievements in three categories at the 20th Annual International Business Awards®.

Key Points: 
  • MANILA, Philippines, Sept. 05, 2023 (GLOBE NEWSWIRE) -- Inspiro, the global CX outsourcing leader, was recognized for its outstanding achievements in three categories at the 20th Annual International Business Awards®.
  • Inspiro was awarded the prestigious Silver Stevie® for Customer Service Executive of the Year, Customer Service Team of the Year, and Best Business Technology Pivot.
  • The International Business Awards are the world’s premier business awards program.
  • Winners will be celebrated during a gala banquet at the Cavalieri Waldorf Astoria Hotel, in Rome, Italy on Friday, 13 October.

Inspiro Wins Two Gold Globee® Awards

Retrieved on: 
Thursday, May 11, 2023
City centre, Success, CX, Innovation, Customer service, Marketing, Film industry, Management

MANILA, Philippines, May 12, 2023 (GLOBE NEWSWIRE) -- CX outsourcing leader Inspiro earned two prestigious Gold Globee wins in 2023’s 10th Annual Globee® Awards.

Key Points: 
  • MANILA, Philippines, May 12, 2023 (GLOBE NEWSWIRE) -- CX outsourcing leader Inspiro earned two prestigious Gold Globee wins in 2023’s 10th Annual Globee® Awards.
  • Renowned as the world’s leading business awards and ranking, the Globees honor outstanding individuals, teams, and departments in sales, marketing, customer service, and operations.
  • “We are honored to be once again recognized in the Customer Service and Success Executive Team of the Year category,” said Inspiro CEO and president Yuji Hamamoto.
  • We constantly innovate and improve.”
    Globee Awards president San Madan congratulated all the 2023 winners, saying, “Your hard work, dedication, and innovative strategies have set the standard for excellence in your field.

CX Leader Inspiro Wins Two Stevie® Awards

Retrieved on: 
Tuesday, April 18, 2023
Partnership, Bronze, Workplace, Stevie, University of San Francisco International Business Plan Competition, CX, Siemens Inspiro, Indigenous People's Technology and Education Center, Customer service, Gold, DX, Stevie Awards, Film industry, Video game, Silver

The Asia-Pacific Stevie Awards are the only business awards program to recognize innovation in the workplace in all 29 nations of the Asia-Pacific region.

Key Points: 
  • The Asia-Pacific Stevie Awards are the only business awards program to recognize innovation in the workplace in all 29 nations of the Asia-Pacific region.
  • The Stevie Awards are widely considered the world’s premier business awards, conferring recognition for achievement in programs such as The International Business Awards® for 21 years.
  • “These awards are important markers as we adopt innovative technologies and processes in our contact center operations,” said Inspiro President and CEO Yuji Hamamoto.
  • Details about the ceremony, awards, and winners are available at http://Asia.Stevieawards.com .

12BET Integrates Betradar as a New Sportsbook Provider to Mark 15 Years in the Online Gaming Industry

Retrieved on: 
Thursday, March 30, 2023
Philippine Amusement and Gaming Corporation, Partnership, Telegraphy, Sportsbook, Royal Enfield, Samsung, Statistics, Kannada, IGaming Business, IPL, Mahindra, Offers, Sport, PAGCOR, Sportradar, Telugu, Malayalam

MANILA, Philippines, March 30, 2023 (GLOBE NEWSWIRE) -- 12BET , an online gaming and sports betting platform, announced the integration of Betradar as its new sportsbook provider in celebration of its 15th anniversary.

Key Points: 
  • MANILA, Philippines, March 30, 2023 (GLOBE NEWSWIRE) -- 12BET , an online gaming and sports betting platform, announced the integration of Betradar as its new sportsbook provider in celebration of its 15th anniversary.
  • This partnership allows 12BET members to access Betradar's extensive range of sportsbook services, enabling an immersive sports betting experience that is supported by real-time decision-making data.
  • 12BET, a prominent iGaming brand that offers multiple gaming products, including Sportsbook, online casino, Keno, Lottery, and other games, all under one roof.
  • The integration of Betradar as a sportsbook provider enables 12BET to expand its offerings and provide its members with an enhanced sports betting experience.

Inspiro Wins 2023 Gold Stevie® Award for Customer Service Management

Retrieved on: 
Monday, March 13, 2023
CX, Caesars Palace, Customer, Organization, Stevie Awards, Gold, Culture, Hamamoto, Customer service, International business, American Business Women's Association, Video game

MANILA, Philippines, March 14, 2023 (GLOBE NEWSWIRE) -- CX outsourcing leader Inspiro earned a coveted Gold Stevie Award® in 2023’s Customer Service Management Team of the Year category.

Key Points: 
  • MANILA, Philippines, March 14, 2023 (GLOBE NEWSWIRE) -- CX outsourcing leader Inspiro earned a coveted Gold Stevie Award® in 2023’s Customer Service Management Team of the Year category.
  • The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals.
  • The Stevie Awards organizes eight world’s leading business awards programs, including the prestigious American Business Awards® and International Business Awards®.
  • “I couldn’t be prouder of our management team,” commented Inspiro President and CEO Yuji Hamamoto.

Inspiro Wins Three International Business Stevie® Awards

Retrieved on: 
Thursday, September 8, 2022
Partnership, InterContinental London Park Lane, International business, Solution, Senior management, Edessa, Culture, Customer service, Organization, GLOBE, Workplace, Stevie Awards, Company, IBA, American Business Women's Association, Woman, Growth, Sports broadcasting contracts in Middle East & North Africa, Sales, Public relations, Siemens Inspiro, Lira (Ukrainian instrument)

MANILA, Philippines, Sept. 09, 2022 (GLOBE NEWSWIRE) -- Outsourcing specialist Inspiro triumphed in 2022s 19thAnnual International Business Awards (IBAs), garnering three Bronze Stevie wins: Customer Service Team of the Year, Management Team of the Year, and Company of the Year.

Key Points: 
  • MANILA, Philippines, Sept. 09, 2022 (GLOBE NEWSWIRE) -- Outsourcing specialist Inspiro triumphed in 2022s 19thAnnual International Business Awards (IBAs), garnering three Bronze Stevie wins: Customer Service Team of the Year, Management Team of the Year, and Company of the Year.
  • The IBAs are the worlds premier business awards program.
  • Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, the American Business Awards, the International Business Awards, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service.
  • Stevie Awards competitions receive more than 12,000 nominations each year from organizations in more than 70 nations.

Inspiro Partners with KDDI to Improve Network Architecture

Retrieved on: 
Monday, August 22, 2022
Partnership, Business process, Cato, Secure Access Service Edge, Siemens Inspiro, KDDI, WAN, GLOBE, Architecture, CATO, Network, BPO, Outsourcing, SASE, Security, Efficiency, Video game console

MANILA, Philippines, Aug. 23, 2022 (GLOBE NEWSWIRE) -- Inspiro, a leading Business Process Outsourcing (BPO) provider in the Philippines, adopts a cloud architecture model that bundles network and security-as-a-service.

Key Points: 
  • MANILA, Philippines, Aug. 23, 2022 (GLOBE NEWSWIRE) -- Inspiro, a leading Business Process Outsourcing (BPO) provider in the Philippines, adopts a cloud architecture model that bundles network and security-as-a-service.
  • The company recently deployed SASE (Secure Access Service Edge) in partnership with KDDI Philippines, a subsidiary of KDDI Corporation, using Cato, the worlds first SASE platform.
  • Secure access service edge (SASE) is a network architecture first described by Gartner in 2019.
  • We are happy to support Inspiro in its cloud migration program, providing the foundation to build and optimize a SASE architecture that supports Inspiros aggressive growth and adds value to their organization and business, said Yuichi Wakai, KDDI Philippines Chairman.