MetLife Bolsters Beneficiary Claims Concierge Services with Empathy
As part of MetLife’s Beneficiary Claims Concierge Services, which provide compassionate support and guidance, MetLife now offers employees and their beneficiaries enrolled in life insurance access to Empathy’s bereavement care platform.
- As part of MetLife’s Beneficiary Claims Concierge Services, which provide compassionate support and guidance, MetLife now offers employees and their beneficiaries enrolled in life insurance access to Empathy’s bereavement care platform.
- Through its relationship with Empathy, MetLife will provide holistic bereavement support to millions of beneficiaries and their families, following the loss of a loved one.
- As the leading group life insurance carrier in the U.S., MetLife recognizes the holistic support beneficiaries need, launching its Beneficiary Claims Concierge Services in 2022, providing comfort, sympathy, and ongoing guidance during the time of loss.
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AT&T, the first MetLife customer to offer Empathy's platform, recorded impressive levels of engagement as an early adopter of Empathy’s services.