Sympathy

MetLife Bolsters Beneficiary Claims Concierge Services with Empathy

Retrieved on: 
Tuesday, August 22, 2023

As part of MetLife’s Beneficiary Claims Concierge Services, which provide compassionate support and guidance, MetLife now offers employees and their beneficiaries enrolled in life insurance access to Empathy’s bereavement care platform.

Key Points: 
  • As part of MetLife’s Beneficiary Claims Concierge Services, which provide compassionate support and guidance, MetLife now offers employees and their beneficiaries enrolled in life insurance access to Empathy’s bereavement care platform.
  • Through its relationship with Empathy, MetLife will provide holistic bereavement support to millions of beneficiaries and their families, following the loss of a loved one.
  • As the leading group life insurance carrier in the U.S., MetLife recognizes the holistic support beneficiaries need, launching its Beneficiary Claims Concierge Services in 2022, providing comfort, sympathy, and ongoing guidance during the time of loss.
  • '”
    AT&T, the first MetLife customer to offer Empathy's platform, recorded impressive levels of engagement as an early adopter of Empathy’s services.

Myanmar junta reducing Aung San Suu Kyi's sentence is an empty gesture from a failing state

Retrieved on: 
Tuesday, August 8, 2023

This came a week after the junta moved her into house arrest following a year in solitary confinement.

Key Points: 
  • This came a week after the junta moved her into house arrest following a year in solitary confinement.
  • But it still leaves Aung San Suu Kyi facing a 27-year jail term on bogus charges.
  • The junta also lopped four years off former president Win Myint’s sentence, and reportedly released more than 7,000 other prisoners.

Determined resistance

    • Under these volatile conditions, people have been voting with their feet by fleeing abroad or taking up arms in a revolutionary mobilisation.
    • The junta’s leader, Senior General Min Aung Hlaing, reportedly told the National Defence and Security Council that elections couldn’t be conducted due to continued fighting in several regions.
    • While aerial bombardments by regime aircraft might set back the resistance, the strategy is hardly a way to win hearts or minds.
    • Diplomatic efforts to maintain Myanmar’s territorial integrity jostle with the discomfort felt almost everywhere about doing business with a blood-splattered regime.

An unnecessary crisis

    • It’s a precipitous erosion of what was, until the coup, a relatively positive story for most Myanmar people.
    • Before the coup, the most problematic issue was the military’s abuses of the Rohingya, a Muslim ethnic minority living in westernmost Myanmar.
    • That political and social infrastructure, and the emerging civil society it helped sustain, has now crumbled.
    • Some speculate the whole system will collapse, making it impossible for powerbrokers to keep up the increasingly flimsy charade of state power.

No way out

    • But it does reveal the fragility of the military system and the paranoia of the men in charge.
    • It’s also further evidence that nobody can trust the junta.
    • Still, there’s no obvious path to fuller inclusion in ASEAN while the generals unleash such violence against their own people.

Iraqi journalist Ghaith Abdul-Ahad watched Saddam's statue topple in 2003. His 'standout' war memoir de-centres the West

Retrieved on: 
Sunday, August 6, 2023

Baghdad native and former architect Ghaith Abdul-Ahad traces his start as a journalist to the day Saddam Hussein’s statue was toppled in central Baghdad, on April 9 2003 – two weeks after US troops invaded the city.

Key Points: 
  • Baghdad native and former architect Ghaith Abdul-Ahad traces his start as a journalist to the day Saddam Hussein’s statue was toppled in central Baghdad, on April 9 2003 – two weeks after US troops invaded the city.
  • Framed as a watershed moment, Western media coverage at the time “heavily implied” the statue was taken down by “a large crowd of cheering Iraqis”.
  • But expressions of gratitude for the American goal of “restoring democracy” were not unanimous.
  • ‘Show the world American democracy.’

    Read more:
    Orientalism: Edward Said's groundbreaking book explained

Beyond ‘shock and awe’

    • In the two decades since the brutal invasion, its architects have held onto near-total impunity.
    • And in 2019, the UK government even sought to grant amnesty to troops who committed war crimes during their deployment.
    • Countless memoirs from US and UK veterans published over the past two decades betray persisting delusions of heroism.

Sweeping and dynamic

    • A Stranger in Your Own City is sweeping in scope.
    • It doesn’t fit neatly into any one genre, but reads at once like a travelogue, geo-biography, memoir and political history.
    • But this dynamic collection rarely meanders, nor does it lose the reader in its frequent shifts in focus.
    • Instead, its structure foregrounds what the book does best: unsettling the enduring myths about the origins of Iraq’s never-ending crisis.

Sectarian tensions heightened by occupation

    • Here, Abdul-Ahad challenges the widely held view that sectarian tensions were an entrenched and longstanding source of conflict in Iraq before 2003.
    • We learn instead that sectarianism was, in fact, catalysed by the US occupation – namely in the formation of the post-Saddam government.
    • Ultimately, these networks functioned as “personal fiefdoms” that distributed and privatised resources and services following sectarian quotas.
    • And, as Abdul-Ahad argues, the rearranging of Iraqi society across sectarian lines – both socially and geographically – fuelled the civil wars to come.

An extension of America’s war

    • Abdul-Ahad challenges the binary view of Iraqi societal tensions as split neatly between Sunni and Shia Muslims following the 2006 civil war.
    • He examines a “wide range of localised schisms and fault lines, feuds based on class or geography”.
    • Despite this ever-changing political climate, Abdul-Ahad contends, “as for the Iraqis, friend and foe alike, this was still an extension of America’s war, even if it was now only Iraqis who were butchering Iraqis”.
    • Read more:
      Iraq war, 20 years on: how the world failed Iraq and created a less peaceful, democratic and prosperous state

Disaster capitalism in Iraq

    • Abdul-Ahad illustrates how the Gulf War and 13 years of crippling sanctions “brought [Iraq] to its knees”.
    • Disaster capitalists exploit and even manufacture political and economic crises so they can introduce vastly transformative neoliberal policies amid the chaos.
    • In this context, the invasion of Iraq was anything but a failure in the eyes of its architects.
    • Read more:
      Why you can't explain the Iraq War without mentioning oil

A productive tension

    • As I write this review, I’m reminded the representational responsibilities of a book like this aren’t set in stone.
    • Abdul-Ahad very deliberately resists buying into a reductive narrative about what caused the war – and rightly so.
    • A productive tension emerges between Abdul-Ahad’s personal understanding of Iraqi society and politics and those of his interviewees, complicating the Western media’s monolithic rendering of Iraqis.
    • But this pressure risks depoliticising their experiences – and relegating their historical and political contexts to the narrative margins.

‘Deeply human’, but still political

    • But Abdul-Ahad mostly avoids this trap, without sacrificing either personal resonance or political subjectivity.
    • While the protests failed to inspire substantial political change, the reverberations of a “larger more common identity” were felt.
    • In the wake of the Tishreen Movement, Abdul-Ahad renders an image of ambivalent, angry steadfastness and hope.

Trudeau separation: Divorce is common for most people, but still rare for political leaders

Retrieved on: 
Friday, August 4, 2023

Almost a century ago, in the 1930s, divorce was extremely difficult to obtain in most countries and divorced people were widely believed to be unstable and immoral.

Key Points: 
  • Almost a century ago, in the 1930s, divorce was extremely difficult to obtain in most countries and divorced people were widely believed to be unstable and immoral.
  • When King Edward VIII announced he intended to marry Wallis Simpson, a twice-divorced American, he created a crisis within Britain.
  • Since then, divorce laws in many countries have been liberalized and divorce is more an administrative process than a judicial procedure.

Divorce can bring scrutiny

    • Politics can place peculiar pressure on couples, but this is true of many other professions and it’s up to individuals to balance their work and family lives.
    • It might be that voters are perceived as likely to penalize a divorced person and make them harder to elect, and there are strong political reasons not to separate or divorce while in office.
    • It directs intense scrutiny on the couple and their behaviour, as well as retrospective analyses of their relationship.

Trudeau separation

    • It’s unlikely that there will be significant public reaction to the separation of Prime Minister Justin Trudeau and Sophie Grégoire Trudeau, not least because divorce has become part of the family landscape in Canada.
    • The announcement of the prime minister and Grégoire Trudeau’s separation stressed their ongoing love and respect for each other and the continued integrity of their family.
    • The separation will also reinforce the belief that some people hold that Trudeau is not a nice man.
    • If either is primarily blamed for the separation, it will almost certainly be the prime minister, not his wife.

Is equality compatible with the nuclear family? Alva Gotby proposes a radical politics of friendship

Retrieved on: 
Tuesday, August 1, 2023

But it also disguises how much love is also work: a labour performed disproportionately by women.

Key Points: 
  • But it also disguises how much love is also work: a labour performed disproportionately by women.
  • Review: They Call it Love: The Politics of Emotional Life – Alva Gotby (Verso) Gotby’s book is a fascinating account of how this makes women subordinate carers (or apologist secondary co-workers) within nuclear families.
  • She crusades to unmask the “naturalness of feminine care” – and to expose care inequalities and incite political awareness.
  • Love can thus be used to extract an ongoing, infinite amount of labour – a work relationship that may stretch over a whole lifetime.

Class and ‘emotional elites’

    • Alternative forms of attachment have been discredited, while children’s emotional needs have expanded – so, the care required from mothers has intensified.
    • Now, argues Gotby, working-class children destined for the service economy also need to learn and deploy emotional skills.
    • Emotional elites include bosses, managers, owners – people with resources and privilege who can displace their emotional difficulties onto others.
    • Read more:
      What is emotional labour - and how do we get it wrong?

Invisible work, female anger

    • Gotby argues that the capitalist economy relies on invisible reproductive work to survive.
    • But for women, it reflects weakness, flaws and excessive emotion:
      feminised workers are mainly made to absorb anger and frustration […] masculinity, on the other hand, works through the displacement of anger onto others.
    • feminised workers are mainly made to absorb anger and frustration […] masculinity, on the other hand, works through the displacement of anger onto others.
    • She champions women’s use of anger to ignite solidarity against male backlash and aggression.

Abolish it all?

    • She argues that getting men to do more childcare without challenging “the conflicting needs and contradictions within capitalism” will have limited effect.
    • She even claims true equality is impossible within existing gendered categories:
      Sexual difference already contains a construction of hierarchy, making “gender equality” a contradiction in terms.
    • This means “following black, indigenous, trans, and intersex feminists” and embracing the openness and pleasure of queer sexual identity.

A convincing call to arms?

    • Conceiving of emotional care work as “capital”, which can be learned, allows for change.
    • For example, men can learn caring skills in teaching and nursing work – albeit with greater difficulty, later in their lives.
    • The ebb and flow of emotional capital allows for emotional winners and losers to emerge, beyond Gotby’s conventional male-oppressor and female-oppressed binary.
    • Gotby’s strong critical feminist Marxist position risks inflexibility – and a degree of highly gendered structural determinism.
    • Women’s agency to avoid or resist exploitation – and men’s agency to become involved in care work – is underplayed throughout the book.

Indian women's struggle against sexual violence has had little support from the men in power

Retrieved on: 
Thursday, July 27, 2023

The footage went viral on social media prompting a strong response from the prime minister, Narendra Modi.

Key Points: 
  • The footage went viral on social media prompting a strong response from the prime minister, Narendra Modi.
  • Referring to the women as the “daughters of Manipur”, Modi said that what happened can “never be forgiven”.
  • Meanwhile, reports of another complaint lodged with state police concern the alleged abduction, rape and murder of two Kuki-Zomi women.
  • There has been escalating violence in recent months between as the state government has forced the eviction of Kuki villagers from their homes.

Identity-based sexual violence

    • But these efforts have met with limited success, and impunity for sexual violence in conflicts continues to be all-too common.
    • Shame and stigma continues to discourage women from talking openly about sexual violence while intimidation and the barriers to access the justice system remain a disincentive for complainants.
    • Only where there’s a clear political motive for politicians to get involved, have there been moments of success in recognising and responding to sexual violence against women.

Efforts to overcome impunity

    • The public response was significant and successfully pressured the then government to introduce guidelines surrounding sexual harassment at work.
    • In 2002, during the Gujarat riots 20,000 homes were destroyed, and around 150,000 people were displaced, with the majority being local Muslims.
    • In 2019, in another caste-motivated attack, a lower-caste Dalit woman was gang-raped, assaulted and paraded naked in Rajasthan’s Alwar district.
    • But once the news broke, politicians lined up to show sympathy with the survivor – presumably to secure lower-caste votes in the state.

Could you be a victim of micromanagement? Seven tips to take back control

Retrieved on: 
Monday, July 17, 2023

Let’s take the example of Marc and his manager Kelly.

Key Points: 
  • Let’s take the example of Marc and his manager Kelly.
  • Marc wants to share some updates about a project the team had been working on.
  • “I’ll be with you in a minute”, she says while simultaneously checking her phone and ticking off items on a notepad.
  • People seem to be all over the place and… Kelly cuts off Marc after the computer makes a notification sound.

Why is micromanaging problematic?

    • Kelly and Marc’s interactions illustrate the underlying error of micromanaging.
    • Although Kelly had good intentions – quickly solving an issue presented to her – the outcome was likely to be counterproductive.
    • This is because it is more effective and motivating for most people to come up with their own solutions rather than being micromanaged.

What can you do about it?


    Merely telling your manager that you don’t want to be micromanaged won’t help much. Here are some tips derived from our research that can support you to help shift your supervisor into more of an empowering attitude.

    “I would love to get your viewpoint on XY”

    “Let me know if you would like to hear my feedback on XY.”
    “I would love to get your viewpoint on XY” “Let me know if you would like to hear my feedback on XY.”

    • “What motivates me being able to use XY, do XY, work with XY”

      “It would really motivate me if I could use more of my strengths for the current project.

    • What ideas do you have about how I could incorporate and leverage these skills?”


    Thanks to these tips, you can put an end to micro-management situations. You can also help your manager to change their management methods to boost their team’s independence, and ultimately, motivation and performance.

Hollywood on the picket line – 5 unsung films that put America’s union history on the silver screen

Retrieved on: 
Friday, July 14, 2023

Some of Hollywood’s top stars are joining screenwriters on the picket line after the main U.S. actors union voted to take part in an ongoing strike.

Key Points: 
  • Some of Hollywood’s top stars are joining screenwriters on the picket line after the main U.S. actors union voted to take part in an ongoing strike.
  • SAG-AFTRA, which represents more than 150,000 screen and stage actors, announced on July 13, 2023, that its members would go on strike.
  • In so doing, they join members of the Writers Guild of America who have been on strike for several weeks.
  • But this is the first time since the Eisenhower administration that the two major Hollywood unions have been on strike at the same time.
  • Here are five unsung labor movies, all based on real-life events, that, in my view, deserve more attention.

1. ‘Northern Lights’ (1978)

    • The film follows Ray Sorenson, a young farmer influenced by socialist ideas who leaves his North Dakota farm to become a Non-Partisan League organizer.
    • In his beat-up Model T, he travels the back roads, talking to farmers in their fields or around the potbellied stoves of country stores.
    • In 1916, the Non-Partisan League did, in fact, elect farmer Lynn Frazier as governor of North Dakota with 79% of the vote.

2. ‘The Devil and Miss Jones’ (1941)

    • In this screwball comedy with a pro-union twist, Charles Coburn plays John P. Merrick, a fictional New York City department store owner.
    • The film was likely inspired by the 1937 sit-down strikes by employees of New York City’s department stores.

3. 'Salt of the Earth’ (1954)

    • They demand better safety standards and equal treatment, since white miners are allowed to work in pairs, while Mexican ones are forced to work alone.
    • The strikers expect the women to stay at home, cook and take care of the children.
    • Will Geer, a blacklisted actor who later portrayed Grandpa Walton on the TV drama “The Waltons,” played the repressive sheriff.

4. ‘10,000 Black Men Named George’ (2002)

    • Andre Braugher stars as A. Philip Randolph, who organized the Brotherhood of Sleeping Car Porters, the first Black-run union.
    • Being a porter on a Pullman railroad car was one of the few jobs open to Black men.
    • Randolph became American’s leading civil rights organizer during the 1940s and 1950s and orchestrated the 1963 March on Washington.

5. 'North Country’ (2005)

    • There, she is constantly groped, insulted and bullied by the male workers.
    • Aimes sues the company, which, after a dramatic courtroom scene, is forced to settle with her and other women.
    • Editor’s note: This is an updated version of an article that was first
      published on The Conversation on Aug. 22, 2022.

Victoria Amelina, killed by Russian rockets, joins a procession of Ukrainian writers whose lives were cut short by oppressors

Retrieved on: 
Friday, July 7, 2023

Histories of modern Ukrainian literature are often as much about writers’ lives as their works.

Key Points: 
  • Histories of modern Ukrainian literature are often as much about writers’ lives as their works.
  • Ukrainian writer Victoria Amelina died on 1 July, from injuries she received during a Russian rocket strike on the city of Kramatorsk on 27 June.
  • She joins a sombre procession of Ukrainian writers and poets whose lives were blighted or violently cut short by hostile states that oppressed their homeland.

An intellectual and advocate

    • She might have stayed in the safety and comfort of a Western country, but she returned to Ukraine.
    • A computer science graduate of the Lviv Polytechnic University, she embarked on a career in information technology.
    • She might have continued to reap the benefits of being a member of Ukraine’s IT elite.
    • And she advocated for Ukraine as a public intellectual.

Ethics, responsibility and temptation

    • The November Syndrome dealt with the ethical person’s responsibility to combat suffering and injustice – even when the task seems hopeless and the temptation of retreat into a comfortable private life seems insurmountable.
    • However much he yearns to cure himself of this state – “a madness, an illness, a gene mutation” – he cannot.
    • He vicariously suffers with the protesters of the Arab Spring in Tunis and on Tahrir Square in Cairo.

Compassion, sympathy and the dangerous past

    • The family in question consists of five women and one man, members of three generations, déclassé relics of the old Soviet military elite.
    • As one would expect of a novel by the author of The November Syndrome, A Home for Dom is a compassionate book that invites sympathy for all its characters.
    • About Jews, or the insurgency, or the KGB.” The real past, however, is a dangerous place where only the lucky survive.
    • No less dangerous is the present, where living in Ukraine is to risk losing your life to Russian rocket fire, as you sit down to a meal with your Colombian guests.

A literary legacy

    • Victoria Amelina’s literary legacy is not large: other than the two published novels, it comprises some writing for children, an unfinished novel in English, essays, and some lyrical poetry.
    • The invasion inspired her to write the powerful polemical essay Cancel Culture vs.
    • Execute Culture, which decries the West’s enchantment by Russian literature, whose complicity in Russian imperialism it routinely overlooks.

Research shows how smugglers 'help' Indonesian migrant workers return home

Retrieved on: 
Thursday, June 29, 2023

But our research shows how Indonesian migrants in Malaysia also use smugglers to return home.

Key Points: 
  • But our research shows how Indonesian migrants in Malaysia also use smugglers to return home.
  • These tend to be migrant workers who do not have proper documents or lack legal residence status.
  • But as a consequence, smugglers face heavy penalties of at least five years in prison when sentenced under Indonesian law.

Fair punishments?

    • It can include the captain and his crew who pick up returning migrant workers from the beach in Malaysia.
    • Meanwhile, the returning migrants are usually treated as “victims of people smuggling” and witnesses in criminal proceedings against their “smugglers”.
    • We found there was quite a lot of sympathy among Indonesian law enforcement staff for the smuggled return migrants.

Caught between a rock and hard place

    • But because regular migration to Malaysia is very costly, migrants tend to overstay their permits to recuperate their investments.
    • But those who have lost their valid migration documents or overstayed their visa face criminal punishment under Malaysian law.
    • More worrying are the high numbers of Indonesian deaths in Malaysian detention, where they are kept before being sent home.

Huge demand for return smugglers

    • The World Bank estimates there are around 2 million irregular Indonesian labour migrants in Malaysia, which, we argue, makes the demand for return smugglers very high.
    • At the start of the COVID-19 pandemic, even more migrant workers without passports may have turned to smugglers, as they needed to return to Indonesia quickly.

A much-needed bilateral protection effort

    • During a bilateral meeting in Jakarta in January 2023, Indonesian President Joko “Jokowi” Widodo and Malaysian Prime Minister Anwar Ibrahim discussed a number of pressing issues, including the ongoing need for more protection for Indonesian migrants in Malaysia.
    • The high-level meeting showed there was political concern about “safe and orderly” migration on both sides of the border.
    • These have become a cornerstone of their bilateral effort to protect migrant workers.