DialAmerica Appoints Contact Center Industry Veteran Casey Kostecka as President
MAHWAH, N.J., Oct. 12, 2022 /PRNewswire/ -- DialAmerica, one of the nation's largest privately held teleservices companies, announced its appointment of Casey Kostecka as President. Kostecka has a proven track record building talent, improving system processes, and delivering cutting-edge solutions to operate contact centers with maximum efficiency. Kostecka's addition to the company's leadership team reflects DialAmerica's continued advancement and accelerated focus on growth, innovation, and customer experience.
- Kostecka has a proven track record building talent, improving system processes, and delivering cutting-edge solutions to operate contact centers with maximum efficiency.
- As president, he will oversee New Business Development, Client Services, Contact Center Operations, Corporate Development, Quality Assurance and Workforce Planning.
- A member of various industry boards and advisory councils, Kostecka's customer-focused, innovative approach has earned him multiple contact center and customer experience industry awards.
- One of the nation's largest privately held contact center companies, DialAmerica provides bespoke, cost-effective customer service contact center and customer acquisition solutions.