Retrieved on:
Wednesday, February 7, 2024
TORONTO, Feb. 07, 2024 (GLOBE NEWSWIRE) -- Apogee Interactive announced today the acquisition of EnergyX Solutions, Inc. , an Ontario-based creator of artificial-intelligence-powered software for utilities.
Key Points:
- TORONTO, Feb. 07, 2024 (GLOBE NEWSWIRE) -- Apogee Interactive announced today the acquisition of EnergyX Solutions, Inc. , an Ontario-based creator of artificial-intelligence-powered software for utilities.
- Operating in the United States and Canada, EnergyX leverages data science to increase customer participation in energy efficiency programs.
- EnergyX's RetrofitAI technology enables utilities to perform cost-effective virtual building audits at scale across their entire service territory resulting in increased customer segmentation, targeting, and energy efficiency program uptake.
- “Joining the extended Apogee team is a great fit for EnergyX, as we specialize in customer journey software for utility customers, streamlining the identification of ideal targets for energy savings programs,” said Nishaant Sangaavi, President of EnergyX.
Retrieved on:
Tuesday, September 19, 2023
Jon Ezrine has over 34 years of executive experience in the software industry.
Key Points:
- Jon Ezrine has over 34 years of executive experience in the software industry.
- He most recently served as CEO of Castellan Solutions, a SaaS provider of business continuity and crisis management software solutions.
- Jon has expertise leading rapidly growing SaaS software businesses backed by both venture capital and private equity sponsors.
- “I am looking forward to working with Mitch and all of the employees at Apogee, energyOrbit and AIQUEOUS as we bring these three companies together,” said Ezrine.
Apogee has been empowering utilities with customer engagement solutions for two decades.
Key Points:
- Apogee has been empowering utilities with customer engagement solutions for two decades.
- “In founding and building Apogee, my husband Joel and I stayed intently focused on our strengths and passion for excellence,” said Susan Gilbert, Co-Founder of Apogee.
- The transaction brings together a wealth of experience in the utility sector and provides a single-source vendor for outbound engagement and program execution & management.
- “We look forward to helping the team drive this next phase of growth in creating what we believe to be a cutting-edge customer engagement and relationship management software platform, purpose-built for utilities.”
At the event Apogee will be discussing its digital electric vehicle customer journey communication platform designed to help utilities engage and communicate this sometimes-complicated topic with customers. Apogee’s solution allows utilities to segment and target their messaging by using conditional response video surveys to gauge consumers’ purchase intent of an electric vehicle -- in the near future or not at all. In addition, once the customer’s intent is established, the platform helps them make informed buying decisions, enroll in relevant programs, and engages them throughout vehicle ownership.
Key Points:
- This exclusive event will set the stage for an open exchange and solutions lab for energy professionals dedicated to ushering in a new era of transportation.
- The mission of the EVDX event is to ensure that customers and businesses experience a smooth transition as the electric vehicle market expands.
- At the event Apogee will be discussing its digital electric vehicle customer journey communication platform designed to help utilities engage and communicate this sometimes-complicated topic with customers.
- Jim Malcom, COO Apogee Interactive, stated, “Apogee sees this conference as pivotal in laying the foundation of cooperation between utility companies, government, and solutions providers.
Retrieved on:
Tuesday, January 17, 2023
ATLANTA, Jan. 17, 2023 (GLOBE NEWSWIRE) -- Apogee Interactive, Inc. , a leading provider of customer engagement and energy analysis software for utilities, announced today record performance and results for their utility clients in 2022.
Key Points:
- ATLANTA, Jan. 17, 2023 (GLOBE NEWSWIRE) -- Apogee Interactive, Inc. , a leading provider of customer engagement and energy analysis software for utilities, announced today record performance and results for their utility clients in 2022.
- New functionality rolled out to existing Apogee clients in late 2022 includes Energy Monitor and an advanced EV Rate Calculator.
- Jim Malcom, COO of Apogee Interactive, stated, “Apogee is pleased with the results our utility clients have seen in 2022 and are looking forward to expanding several large pilots to full scale in 2023.
- Our robust digital platform, customized strategy, and ongoing support has proven to be an asset for our utility clients.”
Retrieved on:
Thursday, October 6, 2022
Commonwealth Edison,
Southern Company,
Envoy,
Conference,
Chartwell,
EMACS,
Xcel Energy,
Automation,
Duquesne Light Company,
Marketing,
PRR,
CEO,
Awareness,
Algonquin Power & Utilities,
GLOBE,
TECO Energy,
Centerpoint,
LADWP,
Nextera,
Apsis,
Risk management,
Public relations,
IOU,
Exelon ATLANTA, Oct. 06, 2022 (GLOBE NEWSWIRE) -- Apogee Interactive , the creator of the Envoy communications platform and personalized video bill explanations for utilities, proudly congratulates Commonwealth Edison (ComEd) as the recipient of Chartwells 2022 Best Practices Gold Communications Award.
Key Points:
- ATLANTA, Oct. 06, 2022 (GLOBE NEWSWIRE) -- Apogee Interactive , the creator of the Envoy communications platform and personalized video bill explanations for utilities, proudly congratulates Commonwealth Edison (ComEd) as the recipient of Chartwells 2022 Best Practices Gold Communications Award.
- ComEd will receive the prestigious award for its Personalized Reliability Reports (PRR) video developed by Apogee to educate customers about their outages.
- As a result, ComEd partnered with Apogee Interactive to create Personalized Reliability Report (PRR) videos to help improve customers perception and overall customer satisfaction.
- March through mid-April of 2022, ComEd emailed 2,113,393 PRR videos to residential customers.
Envoy,
Automation,
Learning,
Southern Company,
Apsis,
Algonquin Power & Utilities,
Marketing,
LADWP,
Efficiency,
Weather,
Xcel Energy,
Home energy upgrades from public utilities,
Centerpoint,
Nextera,
Program,
Duquesne Light Company,
TECO Energy,
Behavior,
GLOBE,
Cargo,
Public relations,
Exelon,
IOU ATLANTA, May 19, 2022 (GLOBE NEWSWIRE) -- Apogee Interactive, Inc. , a leader in digital engagement and customer communications strategy, announces utilities using their outbound communications platform Envoy will have access to a robust utility branded marketplace.
Key Points:
- ATLANTA, May 19, 2022 (GLOBE NEWSWIRE) -- Apogee Interactive, Inc. , a leader in digital engagement and customer communications strategy, announces utilities using their outbound communications platform Envoy will have access to a robust utility branded marketplace.
- Apogees marketplace is a quick and easy online store that helps utilities fulfill their energy efficiency goals and meet rebate incentives in a seamless customer experience.
- Apogee Interactive, Inc. is a leading provider of customer engagement services for utilities, serving the energy industry since 1993.
- Apogees customer engagement platform helps utilities establish ongoing digital relationships with customers, helping them engage and educate customers, reduce costs, achieve behavioral energy efficiency, and grow customer satisfaction.
Retrieved on:
Wednesday, April 13, 2022
Awareness,
Marketing,
Apsis,
Research,
Nextera,
LADWP,
Southern Company,
Public utility,
Automation,
GLOBE,
Program,
LinkedIn,
Conference,
TECO Energy,
Centerpoint,
Digital transformation,
Digital,
Algonquin Power & Utilities,
Xcel Energy,
Trust,
Perception,
Customer service,
Public relations,
Sales,
IOU,
Exelon The study developed by Apogee and Zpryme, an energy industry research firm, will be highlighted at the ETS22 Conference in Austin, Texas.
Key Points:
- The study developed by Apogee and Zpryme, an energy industry research firm, will be highlighted at the ETS22 Conference in Austin, Texas.
- Based on a survey conducted by Zpryme of more than 100 utilities, research confirms that improving customer satisfaction through digital means is crucial to a successful customer satisfaction strategy.
- To learn more about The Customer in an Era of Digital Transformation, for a copy of the fullwhite paper contact [email protected] .
- Apogee Interactive, Inc. is a leading provider of customer engagement services for utilities, serving the energy industry since 1993.
Retrieved on:
Tuesday, January 11, 2022
People,
Southern Company,
Algonquin Power & Utilities,
LADWP,
EMC,
Veritas Capital,
LinkedIn,
Carbon,
TECO Energy,
Investor-owned utility,
Xcel Energy,
GLOBE,
Customs Operational Battle Force Response Assault,
Software,
Peoples Energy,
Automation,
Frost & Sullivan,
Marketing,
Program,
Software as a service,
Technology,
Apsis,
Centerpoint,
Awareness,
Public relations,
Cooperative,
IOU ATLANTA, Jan. 11, 2022 (GLOBE NEWSWIRE) -- Apogee Interactive, Inc., a leading provider of customer engagement and energy analysis software for utilities, announced today record-breaking 2021 performance delivering unmatched results for utility clients.
Key Points:
- ATLANTA, Jan. 11, 2022 (GLOBE NEWSWIRE) -- Apogee Interactive, Inc., a leading provider of customer engagement and energy analysis software for utilities, announced today record-breaking 2021 performance delivering unmatched results for utility clients.
- Using Apogees proprietary engagement and communication platform, utilities are achieving increased customer awareness, higher program participation, reduced high bill calls, and higher customer satisfaction.
- Apogee Interactive, Inc. is a leading provider of customer engagement services for utilities, serving the energy industry since 1993.
- Apogee's customer engagement platform helps utilities establish ongoing digital relationships with customers, helping them engage and educate customers, reduce costs, achieve behavioral energy efficiency, and grow customer satisfaction.
Retrieved on:
Tuesday, November 2, 2021
Consolidated Edison,
Efficiency,
LinkedIn,
Industry,
Strategic management,
Centerpoint,
LADWP,
Apsis,
Xcel Energy,
Southern Company,
TECO Energy,
Corporate communication,
Program,
Solution,
NextEra Energy,
GLOBE,
Automation,
Management,
Online shopping,
Health insurance,
Sales The prestigious award highlights an onboarding pilot featuring Apogees New Member Welcome Messaging Series that makes a powerful first impression using personalized videos to communicate with new customers.
Key Points:
- The prestigious award highlights an onboarding pilot featuring Apogees New Member Welcome Messaging Series that makes a powerful first impression using personalized videos to communicate with new customers.
- Each message includes a video with information relevant to the customer and a call to action likely to interest them.
- What was most impressive to us was the over ten percent increase in a programs participation by customers after a six-month pilot of Apogees Welcome Series solution.
- Apogees customer engagement platform helps utilities establish ongoing digital relationships with customers, helping them inform customers, reduce costs, achieve behavioral energy efficiency, and increase customer satisfaction.
