EMACS | Jotup

Exceptional Results for Apogee Interactive’s Utility Clients in 2022

Retrieved on:

Tuesday, January 17, 2023

EV, Investor-owned utility, Commonwealth Edison, EMACS, Carbon, Aircraft, Energy monitoring and targeting, Cooperative, Apsis

ATLANTA, Jan. 17, 2023 (GLOBE NEWSWIRE) -- Apogee Interactive, Inc. , a leading provider of customer engagement and energy analysis software for utilities, announced today record performance and results for their utility clients in 2022.

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ATLANTA, Jan. 17, 2023 (GLOBE NEWSWIRE) -- Apogee Interactive, Inc. , a leading provider of customer engagement and energy analysis software for utilities, announced today record performance and results for their utility clients in 2022.
New functionality rolled out to existing Apogee clients in late 2022 includes Energy Monitor and an advanced EV Rate Calculator.
Jim Malcom, COO of Apogee Interactive, stated, “Apogee is pleased with the results our utility clients have seen in 2022 and are looking forward to expanding several large pilots to full scale in 2023.
Our robust digital platform, customized strategy, and ongoing support has proven to be an asset for our utility clients.”

ibex to Showcase CX Solutions for Utilities at the 25th Annual Chartwell EMACS Conference

Retrieved on:

Wednesday, October 12, 2022

We are excited to showcase our proven CX solutions and unveil SparkedHome.com to help utilities build lasting customer engagement and new revenue streams, said Mark Wilkinson, Senior Vice President of Products, ibex Digital.

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We are excited to showcase our proven CX solutions and unveil SparkedHome.com to help utilities build lasting customer engagement and new revenue streams, said Mark Wilkinson, Senior Vice President of Products, ibex Digital.
ibex leverages the expertise and insight gained through working with some of the worlds leading companies to deliver next-generation CX solutions for utilities of all sizes.
Throughout the conference, ibex utility CX experts will be hosting workshops to share proven strategies on how to build Beyond the Meter solutions and implement customer outreach programs that generate revenue and drive retention.
To learn more about ibexs revolutionary CX solutions for utilities, stop by Booth #207 during EMACS or go to ibex.co .

ComEd Wins Communications Award Using Apogee Interactive’s Reliability Report Videos

Retrieved on:

Thursday, October 6, 2022

ATLANTA, Oct. 06, 2022 (GLOBE NEWSWIRE) -- Apogee Interactive , the creator of the Envoy communications platform and personalized video bill explanations for utilities, proudly congratulates Commonwealth Edison (ComEd) as the recipient of Chartwells 2022 Best Practices Gold Communications Award.

Key Points:

ATLANTA, Oct. 06, 2022 (GLOBE NEWSWIRE) -- Apogee Interactive , the creator of the Envoy communications platform and personalized video bill explanations for utilities, proudly congratulates Commonwealth Edison (ComEd) as the recipient of Chartwells 2022 Best Practices Gold Communications Award.
ComEd will receive the prestigious award for its Personalized Reliability Reports (PRR) video developed by Apogee to educate customers about their outages.
As a result, ComEd partnered with Apogee Interactive to create Personalized Reliability Report (PRR) videos to help improve customers perception and overall customer satisfaction.
March through mid-April of 2022, ComEd emailed 2,113,393 PRR videos to residential customers.

Meridian Integration Supports the 25th Annual EMACS Conference

Retrieved on:

Tuesday, September 27, 2022

Integration, Public utility, IDEA, Utility, Solution, Industry, EMACS, Chartwell, Public relations, Meridian

JACKSONVILLE, Fla., Sept. 27, 2022 /PRNewswire/ -- Meridian Integration, a leading provider of solutions and services for the Utility industry, is proud to sponsor the 25th Annual EMACS conference.

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JACKSONVILLE, Fla., Sept. 27, 2022 /PRNewswire/ -- Meridian Integration, a leading provider of solutions and services for the Utility industry, is proud to sponsor the 25th Annual EMACS conference.
As a sponsor of the conference's mobile engagement application, Meridian Integration will be showcasing IDEA, Meridian's digital customer engagement solution that's enhancing customer service experiences across the US.
The 25th annual EMACS conference is in Orlando, Florida - from October 17-20.
Meridian Integration provides turnkey solutions and services focused on digital customer engagement, mission-critical system implementations/migrations, roadmap advisory services, and business process consulting for the Utility industry.

NiSource and Bidgely to Keynote Chartwell’s 24th Annual EMACS Customer Experience Conference

Retrieved on:

Thursday, October 21, 2021

Executives from Bidgely and NiSource , one of the largest fully-regulated utility companies in the United States, will deliver the keynote session at the 24th Annual Chartwells EMACS: Customer Experience Conference .

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Executives from Bidgely and NiSource , one of the largest fully-regulated utility companies in the United States, will deliver the keynote session at the 24th Annual Chartwells EMACS: Customer Experience Conference .
View the full release here: https://www.businesswire.com/news/home/20211021005303/en/
NiSource and Bidgely executives explore how data analytics and AI are transforming the customer experience during 24th annual EMACS Conference keynote.
Recognized by IDC MarketScape as a leader in worldwide digital customer engagement solutions, Bidgely has worked with utilities and energy retailers around the world to transform and modernize their customer experience initiatives.
Visit the registration page for a pass to the virtual EMACS conference, and learn more about how Bidgely is driving a superior digital customer experience with these On-Demand Videos .