TOUCHBISTRO


Associated tags: POS, Restaurant, TouchBistro Inc., Bar, Food, Retail, Software, Beverage, Food delivery, Social media, Fast food, Mobile, Wireless, Other Technology, City

Locations: ONTARIO, UNITED STATES, NORTH AMERICA, CANADA, NEW YORK

TouchBistro’s 2024 Diner Trends Report Shows U.S. Diners are Looking for Savings, Convenience and Connection

Retrieved on: 
Tuesday, March 26, 2024

By surveying over 1,500 diners from across the country, TouchBistro’s free 2024 American Diner Trends Report outlines how U.S. dining habits have shifted and what trends restaurateurs should watch.

Key Points: 
  • By surveying over 1,500 diners from across the country, TouchBistro’s free 2024 American Diner Trends Report outlines how U.S. dining habits have shifted and what trends restaurateurs should watch.
  • Younger generations are more inclined towards utilizing technology and putting a higher priority on convenience when it comes to takeout.
  • 67 per cent of Millennials have visited a new restaurant based solely on positive online reviews were the biggest motivator.
  • When it comes to delivery, diners report that they will wait a maximum of just 30 minutes, on average, for their order.

Ninety-Four Per Cent of U.S. Full Service Restaurant Operators Have Expansion Plans for 2024, Findings From TouchBistro’s Latest State of Restaurants Report

Retrieved on: 
Wednesday, January 17, 2024

In 2023, operators reported raising menu prices by an average of 13 per cent, which is a drop from the average price increase of 15 per cent in 2022.

Key Points: 
  • In 2023, operators reported raising menu prices by an average of 13 per cent, which is a drop from the average price increase of 15 per cent in 2022.
  • Only six per cent of operators surveyed had no expansion plans for 2024, suggesting that most full service operators are optimistic about the year ahead.
  • AI becomes mainstream: A whopping 89 per cent of operators surveyed are already using AI in their restaurants in some way.
  • The top three ways operators are using AI are through digital assistants (35 per cent), AI chatbots (34 per cent) and predictive analytics/reporting (31 per cent).

MarginEdge Selected by TouchBistro for Restaurant Back-of-House Profit Management Solution

Retrieved on: 
Wednesday, September 13, 2023

ARLINGTON, Va., Sept. 13, 2023 /PRNewswire/ -- MarginEdge, the leading restaurant management and bill payment platform, announced its technology has been chosen by TouchBistro to power TouchBistro's Profit Management, a robust back office management system built just for restaurants. Powered by automation and driven by data, the centralized solution provides restaurants with the tools required to track food costs in real time, adjust recipes for maximum profitability, process invoices digitally, streamline accounting processes, standardize inventory management across multiple locations, and more. This addition completes a comprehensive suite of back-of-house solutions for improved profitability.

Key Points: 
  • ARLINGTON, Va., Sept. 13, 2023 /PRNewswire/ -- MarginEdge, the leading restaurant management and bill payment platform, announced its technology has been chosen by TouchBistro to power TouchBistro's Profit Management, a robust back office management system built just for restaurants.
  • We are excited to have been chosen by TouchBistro to complete their restaurant management solution offering," said Bo Davis, CEO of MarginEdge.
  • Key features of TouchBistro Profit Management Powered by MarginEdge include:
    Inventory & Food Usage Automations: Track food costs and pinpoint waste more accurately with a digital inventory management system that updates prices daily.
  • Multi-Location Management: One centralized, privacy-protected platform to standardize inventory management across locations and access consolidated sales reports.

TouchBistro Launches Suite of Back-of-House Solutions to Help Restaurants Control Costs and Increase Profit Margins

Retrieved on: 
Tuesday, August 22, 2023

TouchBistro today announced the launch of a comprehensive suite of back-of-house (BOH) solutions that help restaurateurs improve profitability by automating operations and profit management analysis that directly impact the bottom line.

Key Points: 
  • TouchBistro today announced the launch of a comprehensive suite of back-of-house (BOH) solutions that help restaurateurs improve profitability by automating operations and profit management analysis that directly impact the bottom line.
  • TouchBistro’s goal has always been to help restaurants grow and succeed by providing restaurant specific management solutions to lower costs, improve operational efficiencies and create great guest experiences.
  • TouchBistro Kitchen Display System (KDS), Powered by Fresh, delivers accurate orders instantly to the kitchen for preparation.
  • These tools give them the real-time visibility they require to control costs and streamline workflows,” explains Zabaneh.

Texan Restaurateurs Faced with Rising Food Costs and Lower Profit Margins Struggling to Keep Menu Prices Down

Retrieved on: 
Wednesday, March 1, 2023

Both cities have also seen a significant increase in the cost of food and other expenses.

Key Points: 
  • Both cities have also seen a significant increase in the cost of food and other expenses.
  • Restaurateurs in Dallas and Houston report spending 46% and 41% more, respectively, on food costs on average compared to the year prior – figures that are in line with the national average.
  • Staff training costs vary wildly – Restaurateurs in Houston report spending an average of $2,937 to train each new employee, which is about 25% lower than the national average.
  • The Dallas Report can be downloaded for free at https://www.touchbistro.com/blog/dallas-state-of-restaurants-report/ and the Houston Report can be downloaded for free at https://www.touchbistro.com/blog/houston-state-of-restaurants-report/ .

Restaurateurs Faced With Rising Food Costs and Lower Profit Margins Struggling to Keep Menu Prices Down

Retrieved on: 
Tuesday, February 21, 2023

However, due to the rising cost of food and other expenses, the profit margins of full service restaurants in Los Angeles dropped to 9.4%, which is 1.2% lower than the U.S. average of 10.6%.

Key Points: 
  • However, due to the rising cost of food and other expenses, the profit margins of full service restaurants in Los Angeles dropped to 9.4%, which is 1.2% lower than the U.S. average of 10.6%.
  • Los Angeles restaurants report spending 50% more on food costs on average compared to the year prior, which is 7% more than the U.S. average.
  • Nearly all Los Angeles restaurants (95%) say they are short staffed, with most operators saying they are short about six staff members on average.
  • Expanded seating capacity – Unlike restaurateurs in many other cities, 50% of operators in Los Angeles reported expanding the seating capacity at their venue (i.e.

Restaurateurs Struggling to Minimize Higher Menu Prices with Rising Food Costs and Lower Profit Margins

Retrieved on: 
Thursday, February 16, 2023

However, due to the rising cost of food and other expenses, the profit margins of full service restaurants in New York City fell almost a point to 10.1%, which is .5% lower than the U.S. average of 10.6%.

Key Points: 
  • However, due to the rising cost of food and other expenses, the profit margins of full service restaurants in New York City fell almost a point to 10.1%, which is .5% lower than the U.S. average of 10.6%.
  • Nearly all New York City restaurants (99%) say they are short staffed, with most operators saying they are short about six staff members on average.
  • Restaurants across the U.S. are experiencing a similar staff shortage issue (96%), though not quite as severe as in New York City.
  • Menu flexibility and modifications – Despite the rising cost of food, more than two-thirds of New York City restaurants have added items to their menus, including extended wine lists and adding more modification options.

New “State of Restaurants” Report from TouchBistro Finds Sales Volumes Recovering to ~75% of Pre-Pandemic Levels; Rising Food Costs Cutting into Profit Margins

Retrieved on: 
Tuesday, December 13, 2022

Due to the rising cost of food and other expenses, profit margins stayed relatively steady for full service restaurants (FSRs) at 10.6%, with the exception of larger restaurants specifically those with 120 seats or more who report seeing profit margins as high as 13%.

Key Points: 
  • Due to the rising cost of food and other expenses, profit margins stayed relatively steady for full service restaurants (FSRs) at 10.6%, with the exception of larger restaurants specifically those with 120 seats or more who report seeing profit margins as high as 13%.
  • Now, 97% of restaurateurs say they are short at least one position and, on average, they report being short five positions.
  • Findings from the 2023 State of Restaurants Report reveal five emerging trends that can help restaurant operators navigate the year ahead.
  • TouchBistro helps restaurateurs streamline and simplify their operations, increase sales, and deliver a great guest experience.

TouchBistro Raises $150 Million From Francisco Partners to Accelerate Growth and Pursue Strategic Acquisitions

Retrieved on: 
Tuesday, November 1, 2022

The funds will be used by TouchBistro to accelerate the companys growth initiatives, including expanding product offerings, core services, and strategic acquisitions as it continues to meet the evolving needs of its customers.

Key Points: 
  • The funds will be used by TouchBistro to accelerate the companys growth initiatives, including expanding product offerings, core services, and strategic acquisitions as it continues to meet the evolving needs of its customers.
  • Francisco Partners shares our enthusiasm about the growth potential for TouchBistro and our customers, says Samir Zabaneh, CEO and Chairman of TouchBistro.
  • In addition to providing us with access to capital, Francisco Partners also has significant domain expertise and industry connections that will enhance and accelerate our growth trajectory and acquisition plans.
  • Over the past two years, TouchBistro has enriched its platform by integrating automated marketing and customer relationship management functionality.

The Restaurant Heroes Announces Four New Strategic Partnerships with Restaurant365, TouchBistro, Popmenu, and Constant Contact

Retrieved on: 
Wednesday, September 21, 2022

TouchBistro integrates Restaurant Management Software with their powerful POS System to create an all-in-one solution for restaurant operations.

Key Points: 
  • TouchBistro integrates Restaurant Management Software with their powerful POS System to create an all-in-one solution for restaurant operations.
  • Ethan Resendes, Strategic Partnerships Director at TouchBistro, said, "TouchBistro is excited to partner with The Restaurant Heroes and help get technology into the hands of independent restaurants throughout the country."
  • "The Restaurant Heroes is excited to introduce Restaurant365, TouchBistro, Popmenu, and Constant Contact to our clients.
  • Launched in August 2020 The Restaurant Heroes is a portfolio company of RELENTLESS Venture Studio.