PCI Pal

AvalonBay Selects PCI Pal® to Securely Handle Its Contact Center Payments

Retrieved on: 
Tuesday, April 27, 2021

Agent Assist has enabled our agents to work seamlessly from home.

Key Points: 
  • Agent Assist has enabled our agents to work seamlessly from home.
  • Our mission at PCI Pal is to safeguard reputation and trust by providing our customers with secure Cardholder Not Present payment solutions for contact centers and businesses.\nOur products secure payments and data in any business communications environment including voice, chat, social, email, and contact center.
  • It has an established track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best US markets, and delivering outsized, risk-adjusted returns to shareholders.
  • It currently owns and operates around 300 high-end rental properties across the country, predominantly in coastal regions.\nView source version on businesswire.com: https://www.businesswire.com/news/home/20210427005044/en/\n'

PCI Pal Collaborates with Oracle to Offer Enhanced Payment Security to Its Contact Center Customers

Retrieved on: 
Tuesday, November 17, 2020

PCI Pal, the global provider of secure payment solutions and a member of Oracle PartnerNetwork (OPN), today announced a new collaboration with Oracle to offer its contact center customers additional security and compliance options for Cardholder Not Present (CNP) payments.

Key Points: 
  • PCI Pal, the global provider of secure payment solutions and a member of Oracle PartnerNetwork (OPN), today announced a new collaboration with Oracle to offer its contact center customers additional security and compliance options for Cardholder Not Present (CNP) payments.
  • Bringing together Oracles market-leading Enterprise Session Border Controller (E-SBC) with PCI Pals proven PCI compliance solutions, Oracle customers can ensure that their voice interactions and sensitive cardholder data are secure.
  • Were so excited to be working with them to offer their customers unparalleled trust, security and compliance for their contact centers.
  • PCI Pals products secure payments and data in any business communications environment including voice, chat, social, email, and contact center.

PCI Pal Announces Partnership with Calabrio and Joins the Calabrio Marketplace

Retrieved on: 
Tuesday, September 22, 2020

PCI Pal , the global provider of secure payment solutions, today announced a partnership with Calabrio , the customer experience intelligence company, to launch its secure payment solutions in the Calabrio Marketplace.

Key Points: 
  • PCI Pal , the global provider of secure payment solutions, today announced a partnership with Calabrio , the customer experience intelligence company, to launch its secure payment solutions in the Calabrio Marketplace.
  • With PCI Pal joining the Calabrio Developer Program, Calabrios customers and channel partners will now be able to take advantage of PCI Pals secure payment solutions for Cardholder Not Present payments via telephone and digital channels.
  • Were thrilled to have PCI Pal join the Calabrio Developer Program, building on our extensive security expertise.
  • Calabrio, Calabrio ONE and the Calabrio logo are registered trademarks or trademarks of Calabrio, Inc. All other trademarks mentioned in this document are the property of their respective owners.

PCI Pal’s Agent Assist Helps Customers Achieve PCI DSS Compliance for Telephone and Digital Payments

Retrieved on: 
Tuesday, June 30, 2020

PCI Pal , the global provider of secure payment solutions, today announced that its Agent Assist solution is now compliant with key Avaya Contact Center solutions, enabling enterprises to integrate telephone payment security into their existing telephony systems to help achieve PCI DSS compliance for telephone and digital payments.

Key Points: 
  • PCI Pal , the global provider of secure payment solutions, today announced that its Agent Assist solution is now compliant with key Avaya Contact Center solutions, enabling enterprises to integrate telephone payment security into their existing telephony systems to help achieve PCI DSS compliance for telephone and digital payments.
  • View the full release here: https://www.businesswire.com/news/home/20200630005002/en/
    PCI Pals Agent Assist uses DTMF masking technology to intercept tones and hide payment card information that customers enter at the point of payment.
  • Sensitive card data is concealed from customer service agents while keeping the line open for agents and customers to interact.
  • We are delighted that its Agent Assist solution has successfully completed DevConnect compliance testing, helping Avaya customers confidently integrate the solution into their existing systems and processes.

 PCI Pal® Progresses Partnership with Leading Cloud Contact Center Provider Talkdesk

Retrieved on: 
Tuesday, June 23, 2020

PCI Pal , the global provider of secure payment solutions, today announced the progression of the partnership with Talkdesk , the award-winning cloud contact center for innovative enterprises.

Key Points: 
  • PCI Pal , the global provider of secure payment solutions, today announced the progression of the partnership with Talkdesk , the award-winning cloud contact center for innovative enterprises.
  • Talkdesk has received industry accolades from Gartner and Forrester for its enterprise cloud contact center.
  • As a result, this partnership will facilitate PCI Pals continued momentum as it expands its global footprint through channel partners.
  • For more information visit www.pcipal.com or follow the team on Twitter: https://twitter.com/PCIPAL
    Talkdesk is a cloud contact center for the customer-obsessed.

PCI Pal Selected for Membership in Avaya’s DevConnect Program

Retrieved on: 
Tuesday, December 3, 2019

PCI Pal, the secure payments provider for contact centers, today announced it has been selected by Avaya (NYSE: AVYA) for membership as a Technology Partner in the Avaya DevConnect program.

Key Points: 
  • PCI Pal, the secure payments provider for contact centers, today announced it has been selected by Avaya (NYSE: AVYA) for membership as a Technology Partner in the Avaya DevConnect program.
  • Darren Gill, CRO of PCI Pal said, We are delighted to join Avayas DevConnect program; we support many customers who wish to implement payment card security into existing call flows and desktop applications within their Avaya contact center and telephony environments.
  • Membership in the Avaya developer community will help us deliver a more enhanced service to customers utilizing Avayas market-leading communications solutions.
  • DevConnect Technology Partners like PCI Pal must meet rigorous criteria for customer satisfaction, product support, business operations, marketing and sales.