Benesse | Jotup

transcosmos develops and releases DEC Visual IVR equipped with AI-recommended FAQs as a new standard feature

Retrieved on:

Monday, September 5, 2022

FAQ, Benesse, IVR, Face, LINE, AI, Customer service, Transcosmos Stadium Nagasaki

TOKYO, Japan, Sept. 5, 2022 /PRNewswire-PRWeb/ -- transcosmos inc. is proud to announce that its DEC Visual IVR has reduced incoming call volume via visual interactive voice response (IVR) by 6.6% from before at a customer contact center of Benesse Corporation. (Headquarters: Okayama, Japan; Representative Director and President, CEO: Hitoshi Kobayashi). DEC Visual IVR is transcosmos's IVR solution that comes with an AI-powered feature designed to reduce call volumes. Building on this success, transcosmos will deliver DEC Visual IVR equipped with AI-recommended FAQs as a standard feature to many more clients.

Key Points:

DEC Visual IVR is transcosmos's IVR solution that comes with an AI-powered feature designed to reduce call volumes.
Building on this success, transcosmos will deliver DEC Visual IVR equipped with AI-recommended FAQs as a standard feature to many more clients.
DEC Visual IVR comes with basic features of visual IVR; visually presenting FAQs and other necessary information for users to solve their problems as well as contact channel menus including phone, chat and LINE on users' mobiles.
transcosmos has deployed DEC Visual IVR to Benesse Corporation's customer contact center ahead of others, replacing the existing visual IVR solution.

Udemy, Benesse and the Tokyo Metropolitan Government Offer Quality Education to SMEs in Tokyo

Retrieved on:

Wednesday, August 10, 2022

By March 31, 2023, Udemy and Benesse aims to provide up to500 employees from 250 SMEs located in Tokyo curated education plans to develop various skills needed to drive digital transformation.

Key Points:

By March 31, 2023, Udemy and Benesse aims to provide up to500 employees from 250 SMEs located in Tokyo curated education plans to develop various skills needed to drive digital transformation.
Narrowing skills gaps and training employees amid digital transformation is a top priority for SMEs worldwide, particularly amid todays uncertain economy.
Many SMEs today are facing challenges with not knowing how to proceed or having difficulty in training talent in-house, says Masahiro Nakabayashi, Bureau of Industrial and Labor Affairs, Tokyo Metropolitan Government.
Weve worked with more than 800 organizations in Japan in the past, and we are pleased to support SMEs in Tokyo with their learning and reskilling goals alongside the Tokyo government.

Berlitz Leverages Hour One to Scale Instructor-led Learning and Digitally Transform its Business

Retrieved on:

Wednesday, June 30, 2021

Education, Technology, Other Technology, Audio, Video, Continuing, Internet, Training, Berlitz, Benesse

In its search for a technology partner, Berlitz chose Hour One, based on its ability to recreate the in-person instructor experience as closely as possible.

Key Points:

In its search for a technology partner, Berlitz chose Hour One, based on its ability to recreate the in-person instructor experience as closely as possible.
Hour One produces highly-realistic photoreal characters, with natural facial expressions and gestures, and perfectly synced speech something that Berlitz believes is critical for language acquisition.
Already, Hour Ones automated AI process has driven massive scalability and productivity benefits for Berlitz.
Where other brands keep innovation at the periphery, Berlitz has fully embraced our technology to scale its business and propel it into the new era.

Online Tutoring Market to Reach USD 278 Billion by 2026 at a CAGR of 10.82% | Valuates Reports

Retrieved on:

Wednesday, May 19, 2021

Berlitz, Marketplace, Benesse

China has been the largest consumer market of Digital English Language Learning service in the world in the past few years and it will keep increasing in the next few years.

Key Points:

China has been the largest consumer market of Digital English Language Learning service in the world in the past few years and it will keep increasing in the next few years.
China market took up about 49.74% of the global market in 2018, while Europe followed with 16.81% as the second biggest market for digital English language learning.
Top 5 (Vipkid, iTutorGroup, Pearson ELT, Berlitz Languages, 51talk) took up about 39.37% of the global market in 2018.
Each sample we share contains detail research methodology employed to generate the report, Please also reach to our sales team to get the complete list of our data sources.\n"

Online Tutoring Market to Reach USD 278 Billion by 2026 at a CAGR of 10.82% | Valuates Reports

Retrieved on:

Wednesday, May 19, 2021

Berlitz, Marketplace, Benesse

China has been the largest consumer market of Digital English Language Learning service in the world in the past few years and it will keep increasing in the next few years.

Key Points:

China has been the largest consumer market of Digital English Language Learning service in the world in the past few years and it will keep increasing in the next few years.
China market took up about 49.74% of the global market in 2018, while Europe followed with 16.81% as the second biggest market for digital English language learning.
Top 5 (Vipkid, iTutorGroup, Pearson ELT, Berlitz Languages, 51talk) took up about 39.37% of the global market in 2018.
Each sample we share contains detail research methodology employed to generate the report, Please also reach to our sales team to get the complete list of our data sources.\n"

Udemy Secures $50 Million Investment from Long-time Partner, Benesse Holdings

Retrieved on:

Wednesday, February 19, 2020

Software, Internet, Finance, Other Education, Professional services, Technology, Education, Training, Online education, Community websites, Learning management systems, Udemy, Educational technology, Education, Benesse, Learning

Udemy, the largest global marketplace for learning and teaching online, announced today that the companys long-time partner in Japan, Benesse Holdings, Inc., has agreed to invest $50 million in Udemy with a valuation of $2 billion.

Key Points:

Udemy, the largest global marketplace for learning and teaching online, announced today that the companys long-time partner in Japan, Benesse Holdings, Inc., has agreed to invest $50 million in Udemy with a valuation of $2 billion.
Benesse is an important strategic partner for Udemy, and this investment is a testament to the strength of our relationship and the opportunity ahead of us, said Gregg Coccari, CEO of Udemy.
Udemy is on a mission to improve lives through learning, and so is Benesse.
With this partnership, we envision a world where more people can continue to learn continuously throughout their lives, said Tamotsu Adachi, Representative Director, President and CEO of Benesse Holdings Inc. Udemy and Benesse are incredibly synergistic businesses.

Berlitz Offers Free Language Learning for Government Employees Affected by the Government Shutdown

Retrieved on:

Thursday, January 17, 2019

Benesse, Berlitz, Shutdown

PRINCETON, NJ, Jan. 17, 2019 /PRNewswire-PRWeb/ --The Berlitz Corporation is providing free language learning for government employees affected by the shutdown.

Key Points:

PRINCETON, NJ, Jan. 17, 2019 /PRNewswire-PRWeb/ --The Berlitz Corporation is providing free language learning for government employees affected by the shutdown.
"The shutdown presents a challenging time for government employees, so we at Berlitz wanted to offer those impacted the opportunity to take advantage of our language servicesall at no cost," said Marcelo Roman, Vice President of Berlitz, North America.
"It's way to use this difficult time in a productive way that will improve their lives long beyond the shutdown."
Government employees can choose to learn Spanish, French, German, Italian or English while they wait for the government to re-open.