Product return

Returns Experience Continues to Grow in Significance for Consumers, Doddle Survey Finds

Retrieved on: 
Thursday, November 19, 2020
Consumer behaviour, Merchandising, Online shopping, Product return

Similar to Doddle's research conducted in May 2020, the survey found that the returns experience continues to play a significant role in respondents' opinions of a retailer (87 percent vs. the earlier 84 percent).

Key Points: 
  • Similar to Doddle's research conducted in May 2020, the survey found that the returns experience continues to play a significant role in respondents' opinions of a retailer (87 percent vs. the earlier 84 percent).
  • Interestingly, this wasparticularly true of older shoppers in this most recent survey, with 93 percent of those over age 55 feeling this way.
  • In addition, the findings showed that more than three quarters of respondents (76 percent vs. the earlier 74 percent) felt that retailers should do more to improve their returns experience.
  • 59 percent of consumers said that the convenience of ecommerce returns has become more important to them since the coronavirus outbreak struck.

Narvar and Simon Launch Convenient Returns Program

Retrieved on: 
Tuesday, November 17, 2020
Marketing, Merchandising, Articles, Business, Consumer behaviour, Online shopping, Product return, Brand, Retail

SAN FRANCISCO, Nov. 17, 2020 /PRNewswire/ -- Narvar and Simon today announced a collaboration to enable easy drop-off returns for retail brands.

Key Points: 
  • SAN FRANCISCO, Nov. 17, 2020 /PRNewswire/ -- Narvar and Simon today announced a collaboration to enable easy drop-off returns for retail brands.
  • This carrier-agnostic service allows consumers to quickly drop off returns from about two dozen brands at a participating Simon location.
  • Consumers who are in close proximity to a participating Simon property will see it as a convenient option in the online returns portal powered by Narvar for participating retailers .
  • More than 300 Narvar customers globally trust the platform for online returns, including many who are also retailers in Simon properties.

Narvar Simplifies Returns for Consumers and Retailers, Launching Digital, Boxless Returns with Cole Haan

Retrieved on: 
Thursday, November 12, 2020
Cole Haan, Greenland, New Hampshire, Product return

Cole Haan customers can drop off returns powered by Narvar with no box or label at nearly 5,000 The UPS Store locations.

Key Points: 
  • Cole Haan customers can drop off returns powered by Narvar with no box or label at nearly 5,000 The UPS Store locations.
  • Narvar , an intelligent customer engagement platform, today announced an integration with UPS Digital Returns to enable no-label and boxless returns of ecommerce purchases made from global performance lifestyle brand Cole Haan.
  • Starting this week, consumers making an eligible return will see the option to return their item with no additional packaging or label required via Cole Haan's online returns portal powered by Narvar.
  • More than 300 Narvar customers globally use the platform for online returns, including Gap, Ann Taylor, and Finish Line.

Tavant Launches Warranty Platform for Daimler Trucks Asia in Taiwan

Retrieved on: 
Tuesday, November 10, 2020
Technology, Trucking, Aftermarket, Automotive, Transport, Professional services, Software, Internet, Data management, Other Professional Services, Contract law, Product return, Kitchen, Warranty, Tavant

Tavant , a leading digital products and solutions company for the manufacturing industry, today announced the launch of a warranty claim handling software solution for Daimler Trucks Asia (DTA) in Taiwan.

Key Points: 
  • Tavant , a leading digital products and solutions company for the manufacturing industry, today announced the launch of a warranty claim handling software solution for Daimler Trucks Asia (DTA) in Taiwan.
  • Named Falcon+, the solution powered by Tavant Warranty platform, improves transparency, increases business agility, and drives better decision making.
  • The warranty system has now been introduced to Taiwan, one of the largest overseas markets for the OEM.
  • Tavant Warranty helps you reduce warranty spend, increase supplier recovery, reduce claim processing, and consolidate fragmented warranty data to improve forecasts.

HP Disrupts Print Industry with HP+, the Most Modern and Simple Printing Solution on the Market

Retrieved on: 
Tuesday, November 10, 2020
Contract law, Computer companies, American brands, California, Kitchen, Product return, Warranty, Hewlett-Packard

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.

Key Points: 
  • The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
  • Setup Offer may be combined with other offers; see terms and conditions of the other offer for more details.
  • Claim based on research of printer manufacturers print apps and Keypoint Intelligence - Buyers Lab hands-on testing and study commissioned by HP.
  • Buyers Lab August 2020 study commissioned by HP, based on a research survey OEM published specifications publicly available information as of August 4, 2020.

Tavant Launches Warranty Platform for Daimler Trucks Asia in Taiwan

Retrieved on: 
Monday, November 9, 2020
Software, Internet, Aftermarket, Automotive, Engineering, Technology, Automotive Manufacturing, Manufacturing, Contract law, Product return, Kitchen, Warranty, Tavant

Tavant , a leading digital products and solutions company for the manufacturing industry, today announced the launch of a warranty claim handling software solution for Daimler Trucks Asia (DTA) in Taiwan.

Key Points: 
  • Tavant , a leading digital products and solutions company for the manufacturing industry, today announced the launch of a warranty claim handling software solution for Daimler Trucks Asia (DTA) in Taiwan.
  • Named Falcon+, the solution powered by Tavant Warranty platform, improves transparency, increases business agility, and drives better decision making.
  • The warranty system has now been introduced to Taiwan, one of the largest overseas markets for the OEM.
  • Tavant Warranty helps you reduce warranty spend, increase supplier recovery, reduce claim processing, and consolidate fragmented warranty data to improve forecasts.

2-10 Home Buyers Warranty Selects Perficient and HCL for Digital Transformation Initiatives

Retrieved on: 
Thursday, November 5, 2020
Internet, Consulting, Professional services, Technology, Software, Marketing, Business, Product return, Contract law, Kitchen, Warranty, Brand management, Perficient, Economy, Customer experience

Under the multi-year agreement, Perficient and HCL Commerce will transform the 2-10 website to create greater efficiencies across operational, sales, and customer experience aspects of the business.

Key Points: 
  • Under the multi-year agreement, Perficient and HCL Commerce will transform the 2-10 website to create greater efficiencies across operational, sales, and customer experience aspects of the business.
  • Were excited to announce this project and to collaborate with such capable partners, said Steve Martinez, Chief Innovation and Technology Officer, 2-10 Home Buyers Warranty.
  • We look forward to collaborating with HCL and deploying our expertise to deliver a quality customer experience to 2-10 Home Buyers Warranty.
  • We imagine, create, engineer, and run digital transformation solutions that help our clients exceed customers expectations, outpace competition, and grow their business.

New Auto Dealership Set To Open In Mounds View

Retrieved on: 
Monday, November 2, 2020
Contract law, Product return, Kitchen, Warranty, Used car, Sport utility vehicle, Dealership, Economy

MOUNDS VIEW, Minn., Nov. 2, 2020 /PRNewswire/ --The Bear Lot, a new dealership specializing in pre-owned SUVs, trucks, cars, specialty and hard-to-find used vehicles will open on November 2, 2020.

Key Points: 
  • MOUNDS VIEW, Minn., Nov. 2, 2020 /PRNewswire/ --The Bear Lot, a new dealership specializing in pre-owned SUVs, trucks, cars, specialty and hard-to-find used vehicles will open on November 2, 2020.
  • The dealership will be located at 2375 Mounds View Blvd.Mounds View,MNon the site of the former Rydell Auto Outlet.
  • The Bear Lot will offer a unique car buying experience and will include several benefits not usually associated with used car purchases.
  • Those benefits include warranties and guarantees on every vehicle sold many vehicles will qualify for lifetime warranties.

Veoneer Honored by FCA as 2019 Supplier of the Year

Retrieved on: 
Monday, October 26, 2020
Contract law, Kitchen, Product return, Warranty

The FCA Supplier of the Year awards recognize companies that have shown exceptional commitment to FCA, providing innovative and quality products and services.

Key Points: 
  • The FCA Supplier of the Year awards recognize companies that have shown exceptional commitment to FCA, providing innovative and quality products and services.
  • "We are honored to be recognized by FCA North America as the 2019FCA Electrical Supplier of the Year award," said says Jan Carlson, Veoneer's Chairman, President and CEO.
  • During the program, FCA recognized 31 supplier partners across a total of 19 categories.
  • Award recipients were determined based on an evaluation of each company's 2019 supplier scorecard performance - a rating system that evaluates supplier performance in quality, delivery, cost and warranty - and input from FCA senior leadership.

Veoneer Honored by FCA as 2019 Supplier of the Year

Retrieved on: 
Monday, October 26, 2020
Contract law, Kitchen, Product return, Warranty

The FCA Supplier of the Year awards recognize companies that have shown exceptional commitment to FCA, providing innovative and quality products and services.

Key Points: 
  • The FCA Supplier of the Year awards recognize companies that have shown exceptional commitment to FCA, providing innovative and quality products and services.
  • "We are honored to be recognized by FCA North America as the 2019FCA Electrical Supplier of the Year award," said says Jan Carlson, Veoneer's Chairman, President and CEO.
  • During the program, FCA recognized 31 supplier partners across a total of 19 categories.
  • Award recipients were determined based on an evaluation of each company's 2019 supplier scorecard performance - a rating system that evaluates supplier performance in quality, delivery, cost and warranty - and input from FCA senior leadership.