SEDGWICK CLAIMS MANAGEMENT SERVICES


Associated tags: Food, Medical device, Artificial intelligence, Insurance, Risk management

Sedgwick launches AI-powered care guidance application for claims management

Retrieved on: 
Monday, May 6, 2024

The AI-powered care guidance is designed to supplement the efforts of Sedgwick's talented claims professionals in ensuring timely, quality care for injured and ill workers.

Key Points: 
  • The AI-powered care guidance is designed to supplement the efforts of Sedgwick's talented claims professionals in ensuring timely, quality care for injured and ill workers.
  • By identifying subtle patterns that might otherwise be overlooked, AI care guidance detects the warning signs of claim severity early in the process and facilitates prompt referrals to appropriate clinical resources, including case management, surgery support, pharmacy management and behavioral health specialists.
  • "The AI care guidance application is our new paradigm for combining innovative technologies with human connection in the claims process," said Adam Fisher, Sedgwick's Chief Data Officer.
  • The company aims to apply lessons from the model to other lines of business, including liability claims involving bodily injury.

Sedgwick enters next phase of AI technology development to transform the claims industry

Retrieved on: 
Thursday, May 2, 2024

MEMPHIS, Tenn., May 2, 2024 /PRNewswire/ -- Sedgwick, a leading global provider of claims management, loss adjusting and technology-enabled business solutions, announced today ahead of the upcoming RISKWORLD 2024, the annual conference of RIMS, several new updates to its artificial intelligence-powered (AI) technology program. Building on a half-century of claims handling excellence and a robust data science program, Sedgwick remains at the vanguard of technological innovation in the industry with its pioneering generative AI technologies and claims management applications.

Key Points: 
  • Building on a half-century of claims handling excellence and a robust data science program, Sedgwick remains at the vanguard of technological innovation in the industry with its pioneering generative AI technologies and claims management applications.
  • The latest enhancements are significant milestones on Sedgwick's journey of technology evolution and have been supported by dedicated research and development in predictive modeling, machine learning and now, generative AI.
  • This work has been propelled by the company's vast global dataset and expert in-house data science and technology teams.
  • Recent enhancements to Sedgwick technologies include:
    Sidekick+: In April, Sedgwick achieved integration of generative AI tools into its proprietary technology program with a best-in-class claims workflow.

Sedgwick develops new solutions in global aviation claims management

Retrieved on: 
Wednesday, May 1, 2024

MEMPHIS, Tenn., May 1, 2024 /PRNewswire/ -- Sedgwick , a leading global provider of claims management, loss adjusting and technology-enabled business solutions, is offering new global aviation adjusting and surveying solutions from hubs across the Americas, Asia Pacific, Europe, Middle East and UK.

Key Points: 
  • MEMPHIS, Tenn., May 1, 2024 /PRNewswire/ -- Sedgwick , a leading global provider of claims management, loss adjusting and technology-enabled business solutions, is offering new global aviation adjusting and surveying solutions from hubs across the Americas, Asia Pacific, Europe, Middle East and UK.
  • The new solutions and additional market reach complement Sedgwick's longstanding capabilities in workers' compensation, disability and absence, job accommodations, liability, and property claims for the aviation sector.
  • With its unparalleled technical expertise and experience assisting clients with aircraft damage and related liability claims, Sedgwick has established a global footprint and dynamic range of resources to meet the evolving needs of the aviation market through enhanced claims processes.
  • McParlin highlighted the increasing demand for comprehensive global claims management solutions in the aviation sector.

Sedgwick announces retirement of Executive Chairman Dave North

Retrieved on: 
Thursday, April 25, 2024

MEMPHIS, Tenn., April 25, 2024 /PRNewswire/ -- Sedgwick, a leading global provider of claims management, loss adjusting and technology-enabled business solutions, announced that Dave North will retire from his role as Executive Chairman of Sedgwick, effective June 30, 2024 but will remain a member of the company's board of directors.

Key Points: 
  • Working at Sedgwick has been among the greatest privileges of my life, and I look forward to seeing the company's caring counts philosophy continue to flourish."
  • North previously served as Sedgwick's President and Chief Executive Officer from 1995 to 2020.
  • In 2018, North received the CLM Lifetime Achievement Award for his profound impact on the claims profession.
  • North is a member of the Board of Trustees of the University of Memphis and past Chairman of the Board.

Sedgwick appoints Emily Fink as Chief Marketing Officer

Retrieved on: 
Monday, March 4, 2024

MEMPHIS, Tenn., March 4, 2024 /PRNewswire/ -- Sedgwick , a leading global provider of claims management, loss adjusting and technology-enabled business solutions, has named Emily Fink as its new Chief Marketing Officer.

Key Points: 
  • MEMPHIS, Tenn., March 4, 2024 /PRNewswire/ -- Sedgwick , a leading global provider of claims management, loss adjusting and technology-enabled business solutions, has named Emily Fink as its new Chief Marketing Officer.
  • As CMO, Fink will further define and implement Sedgwick's global marketing and communications vision and strategy in support of company objectives.
  • "Emily has impressive marketing experience and a track record of positioning global brands to form lasting and meaningful connections with new and loyal audiences," said Mike Arbour, Sedgwick CEO.
  • Fink most recently held the role of President, Marketing and Distribution at Liberty Mutual, along with the roles of Chief Experience Officer, Chief Digital Officer and Chief Marketing Officer.

European product recalls break records for fifth consecutive year in 2023

Retrieved on: 
Thursday, February 22, 2024

LONDON, Feb. 22, 2024 /PRNewswire/ -- European product recalls increased for the fifth consecutive year in 2023, recording 12,498 total events. According to Sedgwick brand protection's 2024 European State of the Nation Recall Index report, this represents an 18.5% increase over the previous record of 10,545 events, which was set in 2022.

Key Points: 
  • LONDON, Feb. 22, 2024 /PRNewswire/ -- European product recalls increased for the fifth consecutive year in 2023, recording 12,498 total events.
  • Sedgwick's quarterly Recall Index report analyses data from the UK and EU automotive, consumer product, food and drink, pharmaceutical, and medical device industries.
  • This special edition delves deeper to provide a comprehensive year-in-review analysis of 2023 recall data and product safety trends.
  • The surge in European product recalls experienced in 2023 was driven by an increase in events in the consumer products (+49.1%), medical device (+20.0%), pharmaceutical (+7.7%), and food and drink (+7.0%) industries.

Sedgwick names David Arick as Managing Director, Global Risk Management

Retrieved on: 
Wednesday, February 21, 2024

MEMPHIS, Tenn., Feb. 21, 2024 /PRNewswire/ -- Sedgwick , a leading global provider of claims management, loss adjusting and technology-enabled business solutions, has announced that David Arick will, effective March 1, join the company in the new role of Managing Director, Global Risk Management.

Key Points: 
  • MEMPHIS, Tenn., Feb. 21, 2024 /PRNewswire/ -- Sedgwick , a leading global provider of claims management, loss adjusting and technology-enabled business solutions, has announced that David Arick will, effective March 1, join the company in the new role of Managing Director, Global Risk Management.
  • Arick is a dynamic executive and well-known thought leader with over 35 years of experience in insurance and risk management.
  • Arick currently serves as President of RIMS (the Risk & Insurance Management Society) and was part of the RIMS Board of Directors since 2019.
  • "David brings a wealth of experience to support Sedgwick's evolving risk management needs as we expand into new regions and lines of business," said Brian Brunett, Sedgwick's Global Head of Treasury, Tax and Risk Management.

U.S. product recalls surge 11% in 2023 to hit seven-year high

Retrieved on: 
Thursday, February 15, 2024

MEMPHIS, Tenn., Feb. 15, 2024 /PRNewswire/ -- U.S. product recalls reached a seven-year high in 2023, increasing 11% from 2022 to 2023. According to Sedgwick brand protection's 2024 State of the Nation Recall Index report, there were 3,301 recall events in 2023 across the five industries tracked by Sedgwick. While the number of defective units recalled in 2023 did not surpass one billion, as seen in the previous two years, there were still 759 million units recalled. Although the number of defective units decreased nearly 50% from 2022, the number of recall events has now increased for two consecutive years. Companies need to remain vigilant about product safety.

Key Points: 
  • MEMPHIS, Tenn., Feb. 15, 2024 /PRNewswire/ -- U.S. product recalls reached a seven-year high in 2023, increasing 11% from 2022 to 2023.
  • This special edition of Sedgwick's Recall Index report goes beyond its traditional quarterly reviews, offering a year-in-review analysis of 2023 recall data and product safety trends.
  • Automotive recalls decreased for the second consecutive year in 2023, falling from 955 in 2022 to 916.
  • The number of consumer product recalls reached a 12-year high in 2023, with 322 events.

Sedgwick appoints Kimberly George as Global Chief Brand Officer

Retrieved on: 
Monday, January 22, 2024

MEMPHIS, Tenn., Jan. 22, 2024 /PRNewswire/ -- Sedgwick , a leading global provider of claims management, loss adjusting and technology-enabled business solutions, has announced the appointment of Kimberly George as its new Global Chief Brand Officer (CBO).

Key Points: 
  • MEMPHIS, Tenn., Jan. 22, 2024 /PRNewswire/ -- Sedgwick , a leading global provider of claims management, loss adjusting and technology-enabled business solutions, has announced the appointment of Kimberly George as its new Global Chief Brand Officer (CBO).
  • George will serve as a member of the company's marketing and communications leadership team and a global ambassador for the Sedgwick brand.
  • "Kimberly brings to this new role the right combination of business acumen and understanding of Sedgwick's breadth and depth of solutions," said Mike Arbour, Sedgwick CEO.
  • "Since I joined Sedgwick more than two decades ago, we have exponentially expanded our reach in many business lines and international markets," George said.

Connect 2024: Sedgwick highlights industry trends for year ahead

Retrieved on: 
Wednesday, January 17, 2024

MEMPHIS, Tenn., Jan. 17, 2024 /PRNewswire/ -- Sedgwick , a global leader in claims management and loss adjusting solutions, has published "Connect 2024," which highlights major industry trends and issues that employers, carriers, brokers and risk management and human resources professionals should watch throughout the coming year.

Key Points: 
  • MEMPHIS, Tenn., Jan. 17, 2024 /PRNewswire/ -- Sedgwick , a global leader in claims management and loss adjusting solutions, has published "Connect 2024," which highlights major industry trends and issues that employers, carriers, brokers and risk management and human resources professionals should watch throughout the coming year.
  • Sedgwick's experts and thought leaders gathered research, listened to clients, and identified notable trends related to people, property, brands and performance that will impact the industry in the coming year.
  • "As Sedgwick uncovers trends in supporting people, property, brands and performance, we hope industry professionals will join the conversation.
  • Users can bookmark the link for easy access to frequent insights from Sedgwick's thought leaders on the latest industry developments.