FTC Sends Refunds to Ring Customers Stemming from 2023 Settlement over Charges the Company Failed to Block Employees and Hackers from Accessing Consumer Videos
In a complaint first announced in May 2023, the FTC says that Ring deceived its customers by failing to restrict employees’ and contractors’ access to its customers’ videos, using its customer videos to train algorithms without consent, and failing to implement security safeguards.
- In a complaint first announced in May 2023, the FTC says that Ring deceived its customers by failing to restrict employees’ and contractors’ access to its customers’ videos, using its customer videos to train algorithms without consent, and failing to implement security safeguards.
- The Commission’s interactive dashboards for refund data provide a state-by-state breakdown of refunds in FTC cases.
- In 2023, FTC actions led to $324 million in refunds to consumers across the country.
- Follow the FTC on social media, read consumer alerts and the business blog, and sign up to get the latest FTC news and alerts.