Engageware, Glia Partner to Help Financial Institutions Provide Seamless Digital Customer Service
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Tuesday, October 26, 2021
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Engageware (formerly TimeTrade SilverCloud), an industry-leading provider of customer engagement solutions, and Glia, a leading provider of Digital Customer Service , today announced integration of their solutions to support financial institutions ability to provide more comprehensive customer engagement and support in the digital domain.
Key Points:
- Engageware (formerly TimeTrade SilverCloud), an industry-leading provider of customer engagement solutions, and Glia, a leading provider of Digital Customer Service , today announced integration of their solutions to support financial institutions ability to provide more comprehensive customer engagement and support in the digital domain.
- In a few simple clicks, financial institutions can now easily access the Engageware solution in the Glia operator dashboard without the need for technical resources.
- Consumers expect their financial institutions to deliver quick, convenient service and support, no matter the time or place, said Dan Michaeli, CEO and co-founder of Glia.
- Glia has partnered with more than 200 banks, credit unions, insurance companies and other financial institutions across the globe to improve top and bottom-line results through Digital Customer Service.