Buffalo Sabres Select Alida to Create Winning Fan Experiences
Retrieved on:
Wednesday, February 23, 2022
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Alida, a leader in Total Experience Management (TXM), today announced that the Buffalo Sabres have chosen Alida to gather continuous customer feedback that will inform innovative business decisions and enhance the experience for their fans.
Key Points:
- Alida, a leader in Total Experience Management (TXM), today announced that the Buffalo Sabres have chosen Alida to gather continuous customer feedback that will inform innovative business decisions and enhance the experience for their fans.
- The insights we gain through our partnership with Alida will deepen our connection to Buffalo and to our great fans.
- Within the first two weeks of establishing Alida Surveys within their current operations, the Buffalo Sabres have begun to create and maintain intuitive feedback loops to understand the changing preferences and needs of their customers.
- Pegula Sports & Entertainment (PSE) streamlines key business areas across all Pegula family-owned sports and entertainment properties including the Buffalo Bills, Buffalo Sabres, Buffalo Bandits, Rochester Americans, Rochester Knighthawks, LECOM Harborcenter and ADPRO Sports.