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NICE Announces International Elite Partners of the Year Award Winners

Retrieved on: 
Wednesday, August 30, 2023

NICE (Nasdaq: NICE) today announced the winners of the NICE International Elite Partners of the Year award.

Key Points: 
  • NICE (Nasdaq: NICE) today announced the winners of the NICE International Elite Partners of the Year award.
  • The winning partners were recognized for their excellence in driving businesses to adopt digital and purpose-built AI solutions to deliver exceptional customer experience.
  • The winners of the NICE International Elite Partners of the Year award are:
    Cloud Implementation Partner of the Year – Recognizing the continued adoption of a single, open cloud-native platform to drive next-level digital customer experience.
  • Darren Rushworth, President, NICE International, said, “Our international partners are an essential component of NICE’s ongoing market leadership around the world.

NICE Receives “Artificial Intelligence Solution of the Year” Award For Enlighten AI from 2023 National Technology News

Retrieved on: 
Wednesday, August 23, 2023

NICE (Nasdaq: NICE) announced that the 2023 National Technology Awards, sponsored by National Technology News, named NICE Enlighten AI for Vulnerable Customers as its “ Artificial Intelligence Solution of the Year ” award winner.

Key Points: 
  • NICE (Nasdaq: NICE) announced that the 2023 National Technology Awards, sponsored by National Technology News, named NICE Enlighten AI for Vulnerable Customers as its “ Artificial Intelligence Solution of the Year ” award winner.
  • The Artificial Intelligence category rewards companies making use of machine learning and algorithms to turn raw data into useful insights and value for customers.
  • NICE Enlighten AI for Vulnerable Customers is a complete out-of-the-box solution that objectively analyzes every interaction based on the UK’s Financial Conduct Authority (FCA) drivers of vulnerability, as well as complaints, and automates the remediation process.
  • “NICE has invested significantly in creating a powerful solution that combines the speed of AI with targeted behavioral analytics to provide UK-based contact centers the ability to proactively serve vulnerable customers.”