01 ADVISORS

Stream Raises $38 Million Series B Led by Felicis Ventures

Retrieved on: 
Thursday, March 4, 2021
Software, Technology, Professional services, Venture capital, Felicis Ventures, API, California, Stream, Felicis Ventures, GGV Capital, 01 Advisors

Stream , the creator of enterprise-grade activity feed and chat APIs, today announces the close of its $38 million Series B funding round, led by Felicis Ventures Aydin Senkut with participation from Series A lead investor GGV Capital and 01 Advisors .

Key Points: 
  • Stream , the creator of enterprise-grade activity feed and chat APIs, today announces the close of its $38 million Series B funding round, led by Felicis Ventures Aydin Senkut with participation from Series A lead investor GGV Capital and 01 Advisors .
  • The Series B follows just six months after the companys $15 million Series A round in August 2020, bringing total financing to $53 million.
  • The API economy creates a golden age for engineers and product teams, said Stream Co-founder & CEO Thierry Schellenbach.
  • Stream is at the forefront of the API wave, and were very pleased to have them join the Felicis portfolio.

Observe.AI Raises $26 Million to Digitally Transform the $300 Billion Voice Customer Service Market with Artificial Intelligence

Retrieved on: 
Tuesday, December 10, 2019
Marketing, Services marketing, Business, Microeconomics, Brand management, Customer experience, Product management, Customer service

"Today's customer service agents have a unique ability to emotionally connect with customers and are often a brand's only frontline representatives.

Key Points: 
  • "Today's customer service agents have a unique ability to emotionally connect with customers and are often a brand's only frontline representatives.
  • "Observe.AI is already disrupting the $300 billion voice customer service market by rethinking how agents are coached and the way top brands provide personalized customer experiences," said Andy Vitus, Partner at Scale Venture Partners.
  • To learn more about Observe.AI and how it can help your voice customer service team, please visit www.observe.ai .
  • Observe.AI, the leader in AI-powered agent enablement for voice customer service, brings coaching and conversational insights to the world's top brands to improve the customer experience.