PERFECTSERVE


Associated tags: Patient, Hospital, Communication, Caregiver, Medicine, Nursing, Lightning bolt

Locations: TENNESSEE, UNITED STATES, MASSACHUSETTS

PerfectServe Honors 150 Outstanding Nurses in Fourth Annual 'Nurses of Note' Awards Program

Retrieved on: 
Tuesday, May 7, 2024

KNOXVILLE, Tenn., May 7, 2024 /PRNewswire/ -- PerfectServe®, a leading provider of cloud-based clinical collaboration and provider scheduling solutions, today announced the honorees of the 2024 Nurses of Note awards program. The list includes 150 winners from 26 US states plus the countries of Canada, Qatar, the UK, and South Africa and represents a broad range of titles and backgrounds that highlight the incredible breadth of experience in the nursing field today.

Key Points: 
  • With the fourth edition of the program completed, PerfectServe has now honored over 600 nurses in total.
  • "It's a great honor to host the Nurses of Note program for the fourth year in a row," said PerfectServe Chief Customer Officer and Chief Clinical Officer Kelly Conklin.
  • Recognition is a great way to highlight the contributions nurses regularly make while demonstrating their impact in a positive light."
  • To continue celebrating nurses beyond National Nurses Month, PerfectServe will highlight honorees with a series of in-depth profiles published on the company blog throughout the year.

PerfectServe and TeamBuilder Forge Partnership to Bring Next-Generation Provider and Staff Scheduling to Medical Groups

Retrieved on: 
Thursday, April 11, 2024

KNOXVILLE, Tenn. and NEW YORK, April 11, 2024 /PRNewswire/ -- PerfectServe®, a leading provider of cloud-based clinical collaboration and provider scheduling solutions, and TeamBuilder, an innovative workforce management solution, today announced a partnership focused on optimizing provider and staff scheduling for medical groups using advanced technology.

Key Points: 
  • With Lightning Bolt's combinatorial optimization and TeamBuilder's recommendation engine, medical groups can auto-generate optimized provider and staff schedules
    KNOXVILLE, Tenn. and NEW YORK, April 11, 2024 /PRNewswire/ -- PerfectServe®, a leading provider of cloud-based clinical collaboration and provider scheduling solutions, and TeamBuilder, an innovative workforce management solution, today announced a partnership focused on optimizing provider and staff scheduling for medical groups using advanced technology.
  • Partnership will allow medical groups to auto-generate optimized provider and staff schedules with advanced technology.
  • David and his team have an incredible product with TeamBuilder, and we look forward to working with them to equip medical groups with the very best provider and staff scheduling solutions the market has to offer."
  • We always believed in the power of linking provider scheduling and are thrilled to merge our expertise with the premier provider scheduling leader.

PerfectServe Earns Analyst Kudos, Sees Double-Digit Growth and Stellar Customer Retention Rate in 2023

Retrieved on: 
Tuesday, March 26, 2024

KNOXVILLE, Tenn., March 26, 2024 /PRNewswire/ -- PerfectServe®, a leading provider of cloud-based clinical collaboration and provider scheduling solutions, today announced a range of milestones that mark 2023 as the company's most successful year to date, including awards and recognition from trusted industry analysts, 10% revenue growth, and a 107% enterprise net customer retention rate.

Key Points: 
  • Practice Communication was named Black Book Research's Top Secure Communications Platform in the ambulatory space for 2024.
  • By the end of the year, most of the company's largest customers were using multiple PerfectServe solutions at scale.
  • Customer retention was another high point for PerfectServe, as the company's enterprise net retention rate came in at 107%.
  • In 2023, PerfectServe's integration operations team developed close to 20 new integrations, pushing its total catalog of supported integrations over 250.

PerfectServe Opens Nominations for 2024 Nurses of Note Awards Program

Retrieved on: 
Tuesday, March 12, 2024

KNOXVILLE, Tenn., March 12, 2024 /PRNewswire/ -- PerfectServe®, a leading provider of cloud-based clinical collaboration and provider scheduling solutions, today announced that nominations for the fourth annual Nurses of Note awards program are now open. The program, which has celebrated over 500 nurses since 2021, recognizes outstanding nurses for their dedication, leadership, innovation, and commitment to providing outstanding patient care and support for their fellow care team members. Honorees will be announced during National Nurses Week in May.

Key Points: 
  • Nominations for outstanding nurses are open through April 30; winners to be announced during National Nurses Week in May
    KNOXVILLE, Tenn., March 12, 2024 /PRNewswire/ -- PerfectServe®, a leading provider of cloud-based clinical collaboration and provider scheduling solutions, today announced that nominations for the fourth annual Nurses of Note awards program are now open.
  • The program , which has celebrated over 500 nurses since 2021, recognizes outstanding nurses for their dedication, leadership, innovation, and commitment to providing outstanding patient care and support for their fellow care team members.
  • PerfectServe will accept nominations through April 30, after which program winners will be announced via press release.
  • More information about the Nurses of Note awards program, along with the nomination form, can be found on the program homepage .

KLAS Ranks Lightning Bolt No. 1 in Physician Scheduling for the Third Time

Retrieved on: 
Wednesday, February 7, 2024

KNOXVILLE, Tenn., Feb. 7, 2024 /PRNewswire/ -- PerfectServe®, a leading provider of cloud-based clinical collaboration and provider scheduling solutions, today announced that its rule-based Lightning Bolt Scheduling solution earned a Best in KLAS award for the Scheduling: Physician market segment. The award is given by KLAS, a research firm that channels the voices of thousands of healthcare professionals to share valuable insights about the technology they use every day. The news follows publication of the 2024 Best in KLAS: Software and Services report, which was released this morning.

Key Points: 
  • KNOXVILLE, Tenn., Feb. 7, 2024 /PRNewswire/ -- PerfectServe®, a leading provider of cloud-based clinical collaboration and provider scheduling solutions, today announced that its rule-based Lightning Bolt Scheduling solution earned a Best in KLAS award for the Scheduling: Physician market segment .
  • It also closely follows the September publication of the KLAS Physician Scheduling 2023 report , which echoed the Best in KLAS sentiment by giving Lightning Bolt top marks for overall performance, ease of use, quality of support, and proactive service.
  • "At KLAS, we firmly believe that the voice of healthcare providers and payers is paramount," said KLAS Research CEO Adam Gale.
  • Visit the Lightning Bolt website to learn more about how the provider and staff scheduling solution supports wellness, productivity, and patient access.

Lightning Bolt Gets Top Marks for Overall Performance, Ease of Use, Quality of Support, and Proactive Service in 2023 KLAS Physician Scheduling Report

Retrieved on: 
Thursday, November 2, 2023

KNOXVILLE, Tenn., Nov. 2, 2023 /PRNewswire/ -- PerfectServe®, a leading provider of cloud-based clinical collaboration and provider scheduling solutions, today announced that its Lightning Bolt Scheduling solution scored highest for overall performance, ease of use, quality of support, and proactive service in the new KLAS Physician Scheduling 2023 report.

Key Points: 
  • For the report, KLAS captured feedback from 60 individual Lightning Bolt users—the most of any vendor—representing 48 different healthcare organizations.
  • The report notes that Lightning Bolt is the easiest solution to use and that it becomes even more intuitive with time.
  • Customers validated that Lightning Bolt drives a number of positive outcomes, including "better-balanced clinician workloads and improved care coordination."
  • Lightning Bolt also received top marks for "responsive and helpful" service and the quality of its web and phone support.

PerfectServe Positioned Highest in Ability to Execute in the First Gartner® Magic Quadrant™ for Clinical Communication and Collaboration

Retrieved on: 
Thursday, August 24, 2023

KNOXVILLE, Tenn., Aug. 24, 2023 /PRNewswire/ -- PerfectServe®, a leading provider of cloud-based clinical collaboration and provider scheduling solutions, today announced that Gartner has positioned the company as a Leader and highest in execution in the inaugural Magic Quadrant for Clinical Communication and Collaboration.1 PerfectServe was one of eight vendors evaluated for the report.

Key Points: 
  • PerfectServe was highest in execution among all eight vendors evaluated.
  • "With the capabilities of our Unite platform , from comprehensive clinical and patient communication to provider scheduling to a cloud-native operator console, we strongly believe that no other vendor can enable end-to-end, enterprise-wide communication and collaboration strategies as well as PerfectServe."
  • Gartner, Magic Quadrant for Clinical Communication and Collaboration, Barry Runyon, 31 July 2023.
  • Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

2023 KLAS Clinical Communication Report: PerfectServe Clients Report Deepest Adoption, More Comprehensive Deployments

Retrieved on: 
Tuesday, June 6, 2023

KNOXVILLE, Tenn., June 6, 2023 /PRNewswire/ -- PerfectServe®, a leading provider of cloud-based clinical collaboration and provider scheduling solutions, today announced that its clinical communication solutions were highlighted in a new KLAS Report titled "Clinical Communication Platforms 2023: A Closer Look at Customer Adoption." Insights from the report indicate that more than any other vendor, PerfectServe's customers enjoy a rare combination of complete workflow automation and wide adoption by physicians, nurses, and staff that successfully enables their system-wide communication strategies. The report includes data from PerfectServe and Telmediq customers since the company continues to develop, implement, and support both platforms.

Key Points: 
  • KNOXVILLE, Tenn., June 6, 2023 /PRNewswire/ -- PerfectServe® , a leading provider of cloud-based clinical collaboration and provider scheduling solutions, today announced that its clinical communication solutions were highlighted in a new KLAS Report titled " Clinical Communication Platforms 2023: A Closer Look at Customer Adoption ."
  • The report includes data from PerfectServe and Telmediq customers since the company continues to develop, implement, and support both platforms.
  • According to the report, "PerfectServe respondents [...] report the deepest adoption, saying the vendor has driven adoption by offering enterprise licenses and developing workflows for ORs, patient registration, and call centers."
  • More analysis can be found in the full KLAS Clinical Communication Platforms 2023 report.

PerfectServe Honors Over 200 Outstanding Nurses in Third Annual 'Nurses of Note' Awards Program

Retrieved on: 
Tuesday, May 9, 2023

KNOXVILLE, Tenn., May 9, 2023 /PRNewswire/ -- PerfectServe®, a leading provider of cloud-based clinical collaboration and provider scheduling solutions, today announced the honorees of the 2023 Nurses of Note awards program. The list includes over 200 winners from 35 states plus Washington, D.C., Australia, Canada, the Philippines, and South Africa, and represents nurses who are sources of inspiration for others in their field and whose dedication and professionalism have gone above and beyond the call of duty.

Key Points: 
  • Honorees are standouts in their field whose dedication and professionalism have gone above and beyond the call of duty.
  • "Nursing is what drew me into healthcare, so of course this program is especially near and dear to my heart.
  • PerfectServe will highlight these nurses and their stories throughout the month of May on the company blog and across LinkedIn , Facebook , and Twitter .
  • To further celebrate and recognize nurses beyond National Nurses Month, PerfectServe will continue to highlight honorees with a series of profiles throughout the year.

Methodist Le Bonheur Healthcare Uses PerfectServe to Streamline Transfer Center Communications

Retrieved on: 
Tuesday, April 25, 2023

MEMPHIS, Tenn. and KNOXVILLE, Tenn., April 25, 2023 /PRNewswire/ -- PerfectServe®, a leading provider of cloud-based clinical collaboration and provider scheduling solutions, today announced that Methodist Le Bonheur Healthcare has adopted its call center solution to streamline and centralize patient transfer operations.

Key Points: 
  • MEMPHIS, Tenn. and KNOXVILLE, Tenn., April 25, 2023 /PRNewswire/ -- PerfectServe® , a leading provider of cloud-based clinical collaboration and provider scheduling solutions, today announced that Methodist Le Bonheur Healthcare has adopted its call center solution to streamline and centralize patient transfer operations.
  • The project began when the Memphis-based healthcare system , comprised of six hospitals and more than 100 non-acute facilities, launched its Integrated Operations Center (IOC) three years ago.
  • MLH partnered with PerfectServe to make its cloud-based call center solution the communication backbone of the IOC, which has been key to the center's overall success.
  • PerfectServe is the only vendor on the market that offers full call center capability using a cloud delivery model as part of a broader healthcare communication platform.