PFI Mega Life Ties Up With Senseforth.ai; Launches Customer Service Conversational Experience on Web and WhatsApp
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Wednesday, October 7, 2020
PFI Mega Life Insurance, a joint-venture between Prudential Financial Inc. and Indonesia-based CT Corpora, launched a customer service conversational experience Meli on Web and WhatsApp channels, in collaboration with Senseforth.ai, a leader in Conversational AI technology.
Key Points:
- PFI Mega Life Insurance, a joint-venture between Prudential Financial Inc. and Indonesia-based CT Corpora, launched a customer service conversational experience Meli on Web and WhatsApp channels, in collaboration with Senseforth.ai, a leader in Conversational AI technology.
- The AI-powered conversational experience empowers the PML customers with multiple self-service options and supports both Bahasa and English languages.
- PFI Mega Life offers an array of life insurance products which cater to a wide range of customers, from large entities to individuals.
- For more details on PFI Mega Life Insurance, please visit www.pfimegalife.co.id/en/about-us/company .