Instant messaging

BBM Logistics is recognized by The Financial Times as one of Americas' Fastest Growing companies in 2021

Thursday, April 15, 2021 - 4:24pm

b'SO PAULO, April 15,2021 /PRNewswire/ -- BBM Logistics, one of the biggest road modal logistics operators in Brazil and Mercosul, hasbeen recognizedand is nowpartofthe FinancialTimes\' Americas\' Fastest Growing Companies List in 2021.

Key Points: 
  • b'SO PAULO, April 15,2021 /PRNewswire/ -- BBM Logistics, one of the biggest road modal logistics operators in Brazil and Mercosul, hasbeen recognizedand is nowpartofthe FinancialTimes\' Americas\' Fastest Growing Companies List in 2021.
  • The fastest growing companies, 500 companies altogether, appear on the list, released on-line, today, April 13th, and can be accessed on The Financial Times website.
  • BBM Logistics takes pride in being recognized by The Financial Times", celebrates Andr Prado,BBM\'s CEO.
  • Today, with more than 5,000 employees, 3,000 vehicles in operation and approximately 8 million deliveries per year, BBM is the only fully Omnichannel in the market, providing logistical solutions for any sales channel.\n'

Social Audio Platform Stationhead Continues Rapid Growth - Reaches 500,000 Active Users in Q1 2021

Thursday, April 15, 2021 - 4:00pm

b'NEW YORK, April 15, 2021 /PRNewswire/ -- Stationhead , a social audio platform reinventing live radio, today announced a significant platform milestone - reaching 500,000 active users in Q1 2021.

Key Points: 
  • b'NEW YORK, April 15, 2021 /PRNewswire/ -- Stationhead , a social audio platform reinventing live radio, today announced a significant platform milestone - reaching 500,000 active users in Q1 2021.
  • Stationhead is revolutionizing the way audio content is created and consumed, providing the ability for anyone to become a host of their own audio show.
  • "Our rapid growth is just the beginning as Stationhead is unlocking something fundamental about the way people want to connect with one another and create content.
  • During Q1 2021, community engagement significantly increased with 3.2M messages and 13.9M emojis sent as users engaged with and celebrated their favorite creators.

Blue Hat Signs Two-Year Licensing Agreement with Tencent QQ for QQ Penguin Logo and Emoji

Thursday, April 15, 2021 - 2:00pm

QQ is obligated to provide such IP materials to Blue Hat.\nLaunched in 1999, QQ has been an easy-to-use instant messaging and social platform for PC and mobile users, readily recognized by its a cute penguin logo.

Key Points: 
  • QQ is obligated to provide such IP materials to Blue Hat.\nLaunched in 1999, QQ has been an easy-to-use instant messaging and social platform for PC and mobile users, readily recognized by its a cute penguin logo.
  • For decades, the QQ logo and QQ emoji have been a pop culture phenomenon in China.\nMr.
  • Xiaodong Chen, CEO of Blue Hat, stated, "We are pleased to partner with QQ under this licensing agreement for their well-known QQ penguin logo and QQ emoji.
  • Distinguished by its own proprietary technology, Blue Hat aims to create an engaging, interactive and immersive community for its users.

Infosys: Digital Differentiation and Large Deal Momentum Drive Industry-leading Growth in FY21

Wednesday, April 14, 2021 - 2:32pm

The company announced a partnership with LivePerson for Conversational AI to help brands manage AI-powered conversations with consumers and employees.

Key Points: 
  • The company announced a partnership with LivePerson for Conversational AI to help brands manage AI-powered conversations with consumers and employees.
  • This has led to healthy volume growth and record utilization in a seasonally soft quarter", said Pravin Rao, COO.
  • We look forward to leveraging Infosys\' adroitness and a clear understanding of best in class retail technologies to scale digital commerce and drive operational efficiency.
  • We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight.

Infosys: Digital Differentiation and Large Deal Momentum Drive Industry-leading Growth in FY21

Wednesday, April 14, 2021 - 2:28pm

The company announced a partnership with LivePerson for Conversational AI to help brands manage AI-powered conversations with consumers and employees.

Key Points: 
  • The company announced a partnership with LivePerson for Conversational AI to help brands manage AI-powered conversations with consumers and employees.
  • This has led to healthy volume growth and record utilization in a seasonally soft quarter", said Pravin Rao, COO.
  • We look forward to leveraging Infosys\' adroitness and a clear understanding of best in class retail technologies to scale digital commerce and drive operational efficiency.
  • We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight.

Worldwide Digital Marketing Software Industry to 2026 - Players Include Adobe, HubSpot and IBM Corporation Among Others

Tuesday, April 13, 2021 - 9:45pm

b'DUBLIN, April 13, 2021 /PRNewswire/ -- The "Digital Marketing Software Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2021-2026" report has been added to ResearchAndMarkets.com\'s offering.\nThe global digital marketing software market reached a value of US$ 48.3 Billion in 2020.

Key Points: 
  • b'DUBLIN, April 13, 2021 /PRNewswire/ -- The "Digital Marketing Software Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2021-2026" report has been added to ResearchAndMarkets.com\'s offering.\nThe global digital marketing software market reached a value of US$ 48.3 Billion in 2020.
  • Digital marketing is a multifaceted approach to promote brands, goods and services using the internet and electronic media.
  • It relies on different channels, such as instant messaging (IM), social media platforms, websites and mobile applications, to improve consumer engagement.
  • It is generally conducted using software that helps generate reports and analytics, create landing pages and perform other types of promotion activities.

Worldwide AI-Based Chatbot Industry to 2026 - Conversational AI Will Improve Telemarketing Efficiency

Tuesday, April 13, 2021 - 3:15pm

It also provides an analysis of chatbot companies including their strategic initiatives, solutions, applications, and services.

Key Points: 
  • It also provides an analysis of chatbot companies including their strategic initiatives, solutions, applications, and services.
  • The report provides an assessment of emerging AI-based chatbot business models and associated economic impact on labor, investments, and ROI.
  • This transformation is poised to impact virtually every aspect of marketing and sales operations for every industry vertical.
  • More specifically, carriers will look beyond AI-based chatbots and other online CRM automation tools towards conversational AI, which will become very important for both cost reduction and customer satisfaction.

Digital Marketers Expect to Double Messaging Volume by 2024

Tuesday, April 13, 2021 - 2:00pm

A key takeaway is that B2C marketers are planning to significantly increase the number of digital messages they\'re sending, with one-third saying they would double their number of messages sent by the end of 2021, and 53% saying their total would double by 2024.

Key Points: 
  • A key takeaway is that B2C marketers are planning to significantly increase the number of digital messages they\'re sending, with one-third saying they would double their number of messages sent by the end of 2021, and 53% saying their total would double by 2024.
  • But many things did not change, including the extent to which B2C marketers relied on digital messaging to engage customers and prospects.
  • Meanwhile, 58% said that at least 60% of their organization\'s sales come from digital messaging efforts.\n61% spent at least 20 hours per week on digital marketing strategy and execution in 2020, and 80% expect that number to increase in 2021.
  • Smart messaging can launch a company into the stratosphere of the biggest brands, while poor messaging habits can be a company\'s death knell.

Quiq Acquires Snaps, Creating the Platform for Next Generation Digital Conversations

Thursday, April 8, 2021 - 6:50pm

The acquisition will accelerate the companies' shared vision of enabling the next generation of digital conversations with AI and asynchronous messaging.

Key Points: 
  • The acquisition will accelerate the companies' shared vision of enabling the next generation of digital conversations with AI and asynchronous messaging.
  • The combination of Quiq's enterprise messaging platform and Snaps Conversational AI is uniquely positioned to power next generation digital conversations throughout the entire customer lifecycle from marketing to conversational commerce to customer service", said Mike Myer, CEO & Founder of Quiq.
  • Brands using Quiq's asynchronous messaging platform for digital conversations see 20-30% reduction in call volumes, 3X improvement in agent efficiency and CSAT increases of 15-20 points.
  • Quiq is the Digital Conversation Company, enabling businesses to engage with customers across the most popular digital messaging channels.

LivePerson and Tech Mahindra announce partnership bringing the power of Conversational AI to brand-consumer communications

Thursday, April 8, 2021 - 1:30pm

"As consumers increasingly demand new models of engagement and conversational commerce, our partnership with LivePerson offers disruptive, end-to-end managed services for sales, marketing, and customer care," said Ritesh Idnani, President, Business Process Services, Tech Mahindra.

Key Points: 
  • "As consumers increasingly demand new models of engagement and conversational commerce, our partnership with LivePerson offers disruptive, end-to-end managed services for sales, marketing, and customer care," said Ritesh Idnani, President, Business Process Services, Tech Mahindra.
  • LivePerson's industry-leading Conversational Cloud allows brands to leverage AI to design, manage, and optimize bot and agent-handled conversations on messaging channels, websites, and apps.
  • Tech Mahindra will operationalize the Conversational Cloud to extend digital experiences across verticals, including cutting-edge conversational commerce experiences like proactive two-way messaging campaigns, augmented and virtual reality, and conversational ads.
  • LivePerson makes life easier for people and brands everywhere through trusted conversational AI.