Vena Announces Key Leadership Changes To Elevate Customer Experience and Deliver Industry-Leading Customer Value
TORONTO, Nov. 14, 2023 /PRNewswire/ -- Vena, the Complete Planning platform loved by finance and trusted by business, is pleased to announce key changes to its executive leadership team, a strategic move to prioritize the needs and preferences of customers to inform product development, support and operational excellence. Tina Goulbourne, formerly Chief Operating Officer, has assumed an expanded role as Chief Operating & Customer Officer, emphasizing the company's commitment to enhancing customers' experience. Additionally, Vena welcomes Ilene Landon as Senior Vice President of Professional Services, reinforcing its dedication to delivering exceptional service to its growing customer base.
- Tina Goulbourne, formerly Chief Operating Officer, has assumed an expanded role as Chief Operating & Customer Officer, emphasizing the company's commitment to enhancing customers' experience.
- Additionally, Vena welcomes Ilene Landon as Senior Vice President of Professional Services, reinforcing its dedication to delivering exceptional service to its growing customer base.
- In her new role, Goulbourne will lead the teams responsible for the customer experience, aligning customer-centric initiatives with the company's broader operational goals.
- "Our long-term vision is for every customer to consistently expand the value they derive from their investment in Vena, and to feel valued by the extended Vena team," said Goulbourne.