Chief customer officer

Smartly.io Welcomes Ryanne Laredo as Chief Customer Officer

Wednesday, April 14, 2021 - 2:00pm

b"Smartly.io , the leading social advertising automation platform for creative and performance marketers, today announced the addition of Ryanne Laredo as its first Chief Customer Officer.

Key Points: 
  • b"Smartly.io , the leading social advertising automation platform for creative and performance marketers, today announced the addition of Ryanne Laredo as its first Chief Customer Officer.
  • With Ryanne at the helm, our customer team can continue to ensure we are a strategic partner to some of the world's most advanced advertisers.
  • She most recently served as Chief Customer Officer at Amobee, where she was responsible for fostering customer relationships and focusing on attraction, engagement, and development -- ensuring customers were at the epicenter of everything the business did.\nOutside of her executive experience, Laredo is committed to driving change in the adtech industry.
  • Smartly.io has proven that delivering together with brands using automation and creativity pays off,\xe2\x80\x9d said Laredo.

SimplePractice announces Alex Marrache's appointment as Chief Customer Officer

Wednesday, April 14, 2021 - 2:00pm

b'LOS ANGELES, April 14, 2021 /PRNewswire/ -- SimplePractice , an EngageSmart healthcare solution and leading EHR platform for private practice, today announced Alex Marrache has assumed a new role as Chief Customer Officer.

Key Points: 
  • b'LOS ANGELES, April 14, 2021 /PRNewswire/ -- SimplePractice , an EngageSmart healthcare solution and leading EHR platform for private practice, today announced Alex Marrache has assumed a new role as Chief Customer Officer.
  • With the creation of this executive position, SimplePractice doubles down on its commitment to superior customer experience and support.
  • Prior to SimplePractice, Marrache held customer success positions at Ticketmaster, Rent.com, Fandango, Napster, Technicolor, and iolo technologies.
  • His deep understanding of customer support and our customer base make him the right person for an executive-level position," said Howard Spector, CEO of SimplePractice.

Bridgit Welcomes BuildingConnected Founder Dustin DeVan to the Board of Directors

Thursday, April 8, 2021 - 1:13pm

Bridgit , a leader in construction workforce management, today announced that Dustin DeVan has joined the Board of Directors.

Key Points: 
  • Bridgit , a leader in construction workforce management, today announced that Dustin DeVan has joined the Board of Directors.
  • DeVan grew BuildingConnected to a network of more than one million construction professionals, through to an acquisition of $275 million by Autodesk in 2019.
  • Were excited to welcome Dustin to Bridgits Board of Directors, said Lauren Lake, chief customer officer and co-founder of Bridgit.
  • I have observed two key trends in the construction industry: accelerated digital transformation and sustained labor shortages, said Dustin DeVan, chief executive officer of Awair and founder of BuildingConnected.

CJ Logistics America names Kevin Coleman Chief Executive Officer (CEO), Canada

Wednesday, April 7, 2021 - 1:55pm

Kevin Coleman has been named Chief Executive Officer (CEO), Canada of CJ Logistics America, in addition to his current role as Chief Customer Officer (CCO).

Key Points: 
  • Kevin Coleman has been named Chief Executive Officer (CEO), Canada of CJ Logistics America, in addition to his current role as Chief Customer Officer (CCO).
  • View the full release here: https://www.businesswire.com/news/home/20210407005517/en/
    Kevin Coleman, Chief Executive Officer (CEO), Canada, and Chief Customer Officer (CCO) of CJ Logistics America (Photo: Business Wire)
    As CCO of CJ Logistics America, Coleman will continue to be responsible for customer strategic partnerships, business development and emerging channels, supply chain solutions and analytics, supply chain consulting and marketing communications.
  • Under Kevins leadership over the past 15 years, we have achieved significant strategic growth, CEO of CJ Logistics America Ed Bowersox said.
  • The company, formerly DSC Logistics, recently announced its rebranding as CJ Logistics on March 2, 2021.

Totango and Jeanne Bliss Partner to Offer Exclusive Customer Growth Mastermind Program

Tuesday, March 9, 2021 - 3:21pm

REDWOOD CITY, Calif., March 9, 2021 /PRNewswire/ -- Totango , Inc. the largest and fastest growing customer success platform, today announced that the company has partnered with renowned customer experience expert Jeanne Bliss to offer an exclusive Customer Growth Mastermind Program for Totango customers.

Key Points: 
  • REDWOOD CITY, Calif., March 9, 2021 /PRNewswire/ -- Totango , Inc. the largest and fastest growing customer success platform, today announced that the company has partnered with renowned customer experience expert Jeanne Bliss to offer an exclusive Customer Growth Mastermind Program for Totango customers.
  • Known as the "Godmother of Customer Experience", Bliss has been guidingexecutives in advancing their customer experience leadership skills and behaviors to earn Customer-Driven Growth for more than 35 years.
  • Get started with Totango for free at https://www.totango.com/
    Jeanne Bliss is a global leader who guides business transformations to earn customer-driven growth.
  • Jeanne Bliss is the cofounder of the Customer Experience Professionals Association and is fondly known as the "godmother" of customer experience.

Veritas Farms Names Mike Krouskos Chief Customer Officer

Thursday, March 4, 2021 - 12:00pm

Fort Lauderdale, Florida, March 04, 2021 (GLOBE NEWSWIRE) -- via NewMediaWire -- Veritas Farms, Inc. (OTCQB: VFRM), a vertically-integrated agribusiness focused on the production of full spectrum hemp extracts with naturally occurring cannabinoids, announced today that Mike Krouskos has been elevated to the newly created position of Chief Customer Officer.

Key Points: 
  • Fort Lauderdale, Florida, March 04, 2021 (GLOBE NEWSWIRE) -- via NewMediaWire -- Veritas Farms, Inc. (OTCQB: VFRM), a vertically-integrated agribusiness focused on the production of full spectrum hemp extracts with naturally occurring cannabinoids, announced today that Mike Krouskos has been elevated to the newly created position of Chief Customer Officer.
  • Mr. Krouskos joined Veritas Farms in 2018 and helped pioneer the companys initial launch into brick and mortar retail.
  • Mikes team helped develop a strong national broker network and was instrumental in Veritas participation in leading industry events.
  • In the position of Chief Customer Officer, Mike will be responsible for our retail, online, and direct business segments.

PG&E Continues to Bolster Senior Leadership Team, Appoints Marlene Santos as Executive Vice President and Chief Customer Officer

Tuesday, February 23, 2021 - 2:12pm

Pacific Gas and Electric Company (PG&E) today announced the appointment of Marlene Santos as Executive Vice President and Chief Customer Officer effective March 15, 2021.

Key Points: 
  • Pacific Gas and Electric Company (PG&E) today announced the appointment of Marlene Santos as Executive Vice President and Chief Customer Officer effective March 15, 2021.
  • She will report to Patti Poppe, PG&E Corporations Chief Executive Officer.
  • View the full release here: https://www.businesswire.com/news/home/20210223005740/en/
    Marlene Santos Executive Vice President and Chief Customer Officer (Photo: Business Wire)
    I truly believe that every decision we make at PG&E must begin with our customers at the forefront.
  • During her nearly 40-year career with NextEra, she served in several other senior operational and leadership roles including Vice President, Customer Service for Florida Power & Light Company (FPL).

Bottomline Wins Gold Stevie® Award For Customer Contact Center Of The Year

Tuesday, February 23, 2021 - 2:00pm

Bottomline was recognized as a winner in the Contact Center of the Year category for technology industries.

Key Points: 
  • Bottomline was recognized as a winner in the Contact Center of the Year category for technology industries.
  • Delivering on our promise and guiding principle to delight customers is an ongoing journey, said Kim Hannemann, Chief Customer Officer, Bottomline.
  • Previously, Bottomline was recognized in the Contact Center and Customer Service Technology categories.
  • The Stevie Awards for Sales and Customer Service are the worlds top honors for customer service, contact center, business development and sales professionals.

People Development Software Leadr Inc. Taps Co-Founder Matt Tresidder as Chief Executive Officer

Friday, February 12, 2021 - 11:00am

DALLAS, Feb. 12, 2021 /PRNewswire/ --Leadr, Inc. today announced that Matt Tresidder has been appointed to the Chief Executive Officer position, effective immediately.

Key Points: 
  • DALLAS, Feb. 12, 2021 /PRNewswire/ --Leadr, Inc. today announced that Matt Tresidder has been appointed to the Chief Executive Officer position, effective immediately.
  • Tresidder is one of Leadr's co-founders alongside Executive Chairman Chris Heaslip and Chief Customer Officer Matt Strelecki.
  • Since Leadr's inception in June 2019, Tresidder has served as Chief Revenue Officer at Leadr.
  • He will bring over a decade of experience in SaaS, fast-growing start-ups, sales development, and executive leadership to the CEO role.

Real Luck Group Ltd. Appoints Former Dunder, Mr Green and Electronic Arts Executive Thomas Rosander as Luckbox's Chief Customer Officer

Monday, February 8, 2021 - 12:00pm

(TSXV: LUCK) (the "Company") and its subsidiary companies doing business as "Luckbox" (the "Group"), a provider of legal, real money esports betting, is pleased to announce that Thomas Rosander has been appointed as Chief Customer Officer (CCO).

Key Points: 
  • (TSXV: LUCK) (the "Company") and its subsidiary companies doing business as "Luckbox" (the "Group"), a provider of legal, real money esports betting, is pleased to announce that Thomas Rosander has been appointed as Chief Customer Officer (CCO).
  • Mr. Rosander is an experienced igaming executive whose former positions include Chief Executive Officer of Dunder Casino, Chief Product Officer at Mr Green Online Casino, and Section Head Business Intelligence at bwin.
  • Mr. Rosander was also Engagement Director and Business Intelligence Director at game developer Electronic Arts.
  • The Board of Directors have granted an aggregate of 850,000 stock options to Mr. Rosander.