Blue Cross and Blue Shield of Minnesota and Blue Plus Medicare plans are among top-rated in nation on member experience, service
EAGAN, Minn., Oct. 27, 2023 /PRNewswire/ -- Blue Cross and Blue Shield of Minnesota (Blue Cross) and Blue Plus today announced that two of its most popular Medicare offerings, Blue Cross Medicare Advantage plans and Platinum BlueSM Cost plans, have earned 4.5 out of a possible five stars from the Centers for Medicare & Medicaid Services (CMS).
- EAGAN, Minn., Oct. 27, 2023 /PRNewswire/ -- Blue Cross and Blue Shield of Minnesota (Blue Cross) and Blue Plus today announced that two of its most popular Medicare offerings, Blue Cross Medicare Advantage plans and Platinum BlueSM Cost plans, have earned 4.5 out of a possible five stars from the Centers for Medicare & Medicaid Services (CMS).
- Overall, 100 percent of Blue Cross Medicare membership in CMS-rated plans for 2024 will be in a 4-star plan or higher.
- Blue Cross Medicare Advantage plans are top-rated by members for customer service, receiving 5 out of 5-starsi.
- According to Blue Cross data, more than two-thirds (78%) of Medicare member calls are successfully resolved in a single phone call.