Textel Experiences Rapid Growth in 2021
Retrieved on:
Thursday, May 5, 2022
Textel , the full-service, cloud-based texting platform for business and contact centers, experienced explosive growth in 2021, with both revenue and bookings up by more than 70% year-over-year.
Key Points:
- Textel , the full-service, cloud-based texting platform for business and contact centers, experienced explosive growth in 2021, with both revenue and bookings up by more than 70% year-over-year.
- This growth was fueled by a 57% increase in new customers, as the company's advanced texting platform saw accelerated pull-through from its expanding CCaaS partnership base.
- And, Textel reported a 114% net retention rate for the year, demonstrating the value of the platform and its customers' add-on usage.
- Textel is in the middle of significant acceleration, and we are excited to be connected to more partners, platforms, and customers than ever before, said Textel Founder and CEO James Diel.