NinjaEdge adds Head of Customer Success to lead new customer onboarding and ongoing support
CHICAGO, Feb. 2, 2023 /PRNewswire-PRWeb/ -- NinjaEdge, creator of the leading consumer risk score based on bank transactions, has expanded its leadership team with the addition of Mani Venkat as Head of Customer Success. "Mani brings deep technical and business experience to our team," said Brian Reshefsky, President of NinjaEdge. "Having previously led a robust customer success program, we're excited to have his expertise that's already driving value for new and existing NinjaEdge customers alike."
- "Having previously led a robust customer success program, we're excited to have his expertise that's already driving value for new and existing NinjaEdge customers alike."
- In his most recent role, Venkat was instrumental in building the customer success function at a rapidly scaling big data software and analytics business.
- Building on this experience, Venkat is already working to improve NinjaEdge's engagement with customers from onboarding through ongoing risk decisions and portfolio management.
- In addition to the investment in new customer success leadership and supporting team members, the product development NinjaEdge has dedicated considerable resources to customer-facing tooling.