Route Deepens Its Commerce Tech Stack With New Integrations, Empowering Merchants to Streamline Their Customer Experience
LEHI, Utah, March 28, 2024 /PRNewswire/ -- Route, the leading post-purchase package tracking and protection solution, today announced it has teamed up with Klaviyo, Recharge, Salesforce, Status, and Zendesk to provide merchants with robust integration capabilities with the tools they use every day. These new integrations allow merchants to seamlessly integrate Route with their existing ecommerce systems, streamlining operations and optimizing customer experiences.
- These new integrations allow merchants to seamlessly integrate Route with their existing ecommerce systems, streamlining operations and optimizing customer experiences.
- Zendesk Integration: Enables support teams to see Route claim details directly within the CX solution, agent dashboard, or customer ticket.
- Klaviyo Integration: Ensures Route tracking information is automatically pulled into all order email communications.
- Salesforce Commerce Cloud Cartridge: Easily integrates Route into the checkout process, streamlining order protection and tracking.