Consumer Cellular

Wireless Carriers Need to Rethink Web, In-Store Strategies as Device Sales Slow, J.D. Power Finds

Retrieved on: 
Thursday, August 16, 2018
Customer satisfaction, Services marketing, Business, Economy, Consumer Cellular, U.S. Cellular

Power 2018 U.S. Wireless Purchase Experience Full-Service Performance StudySMVolume 2 and the J.D.

Key Points: 
  • Power 2018 U.S. Wireless Purchase Experience Full-Service Performance StudySMVolume 2 and the J.D.
  • "In a wireless market experiencing fewer device sales and less frequent switching, carriers need to re-evaluate in-store and online purchase offerings," said Ian Greenblatt, Technology, Media & Telecom Practice Lead at J.D.
  • Despite experiencing lower levels of customer satisfaction, one-third of wireless customers make device or plan purchases in non-carrier retail stores.
  • For more information about the U.S. Wireless Purchase Experience Full-Service Performance Study and the U.S. Wireless Purchase Experience Non-Contract Performance Study, visit
    J.D.

GrandPad Announces Partnership with Nations Top Rated Wireless Carrier Consumer Cellular to Distribute GrandPad to Customers in the US

Retrieved on: 
Monday, May 21, 2018
Mobile virtual network operators, Consumer Cellular, Cellular One

Power, today announced they have launched a unique partnership that will improve the lives of millions of seniors through the use of GrandPad, powered by Consumer Cellular.

Key Points: 
  • Power, today announced they have launched a unique partnership that will improve the lives of millions of seniors through the use of GrandPad, powered by Consumer Cellular.
  • As part of the terms, Consumer Cellular has made an equity investment in GrandPad and both companies have signed a strategic distribution agreement.
  • Consumer Cellular will sell GrandPad directly to customers online and over the phone.
  • GrandPad's announcement with Consumer Cellular isn't the first time the tech company has entered into a strategic partnership with a high-profile brand.