Customer satisfaction

Ameriprise Financial Named a Top Performer in Hearts & Wallets Customer Satisfaction Survey

Monday, May 10, 2021 - 8:30pm

b"Ameriprise Financial (NYSE: AMP) today announced it has again received high marks in an annual customer satisfaction survey conducted by independent research and benchmarking firm Hearts & Wallets.

Key Points: 
  • b"Ameriprise Financial (NYSE: AMP) today announced it has again received high marks in an annual customer satisfaction survey conducted by independent research and benchmarking firm Hearts & Wallets.
  • For more information on the report, visit www.heartsandwallets.com .\nAt Ameriprise Financial, we have been helping people feel confident about their financial future for more than 125 years.
  • For more information, or to find an Ameriprise financial advisor, visit ameriprise.com.\n1 Wants & Pricing: Delivering on Customer Wants, Unpacking Pricing and Rating the Top Performer Firms Report (April 2021, the most recent report) from the Hearts & Wallets Investor Quantitative Database.
  • Ameriprise paid a fee to Hearts & Wallets to cite the results of the survey.\nView source version on businesswire.com: https://www.businesswire.com/news/home/20210510005856/en/\n"

Cozy Corner Patio Announces Launch of New Luxury Collection Just in Time for Summer

Monday, May 10, 2021 - 1:36pm

Cozy Corner Patio provides exceptional quality outdoor furniture with elegant designs, posh seating and unbeatable customer service.

Key Points: 
  • Cozy Corner Patio provides exceptional quality outdoor furniture with elegant designs, posh seating and unbeatable customer service.
  • When curating this line, the Cozy Corner team knew they wanted to bring a level of extravagance to people\'s patio.
  • Unlike traditional outdoor teak wood used for many patio dcor items, Cozy Corner elevated this launch to ensure a high-quality foundation.
  • Cozy Corner is committed to customer satisfaction and believes that customers should not have to sacrifice quality for price when it comes to buying outdoor furniture.\n'

Umpqua Bank Ranked #1 In Northwest For Customer Satisfaction By J.D. Power

Friday, May 7, 2021 - 8:02pm

b'PORTLAND, Ore., May 7, 2021 /PRNewswire/ -- Umpqua Bank, a subsidiary of Umpqua Holdings Corporation (NASDAQ: UMPQ), has been named the top bank in the Northwest region for customer satisfaction in the J.D.

Key Points: 
  • b'PORTLAND, Ore., May 7, 2021 /PRNewswire/ -- Umpqua Bank, a subsidiary of Umpqua Holdings Corporation (NASDAQ: UMPQ), has been named the top bank in the Northwest region for customer satisfaction in the J.D.
  • So being ranked as the top bank in our region in customer satisfaction means a lot, particularly after the extraordinary disruption of the past year," said O\'Haver.
  • "\nIn 2018, the bank launched Umpqua Go-ToTM, the industry\'s first human digital banking platform, which leverages technology to empower and scale deeper customer relationships.
  • In 2019, Umpqua earned a Celent Model Bank of the Year Award for customer engagement.

CalExpress Offers e-Filing and Electronic Recording in All Participating Counties Throughout California

Friday, May 7, 2021 - 5:00pm

Founded by Jim Koontz in 1988, our company strives to tailor its performance to cater to each customer's current and future legal support service needs.

Key Points: 
  • Founded by Jim Koontz in 1988, our company strives to tailor its performance to cater to each customer's current and future legal support service needs.
  • We are a value-oriented company where customer satisfaction is our highest priority.
  • CalExpress is available on an on-call basis, 24 hours a day, 7 days a week.
  • Jim transitioned to California for the 1988 Election cycle.\nDeciding to remain in Southern California, Jim founded CalExpress, becoming a self-employed entrepreneur.

Foresight Research: Cross-Selling Banking Products and Services "Hot Spots"

Thursday, May 6, 2021 - 3:07pm

Foresight Research interviewed almost 11,000 people across the United States all of whom are involved in the household banking decision.

Key Points: 
  • Foresight Research interviewed almost 11,000 people across the United States all of whom are involved in the household banking decision.
  • We found some very interesting facts about cross selling.\nOlder customers are more likely to want multiple products and services, but many already have them in place.
  • Go to our website and look at the brochure that describes our new study CROSS SELLING BANKING PRODUCTS AND SERVICES.
  • Find out about targeting by products and services, the role of customer satisfaction and communicating to your customers or members - media and content.

Water Utility Residential Customer Satisfaction Remains Steady as Usage Surges in Pandemic, J.D. Power Finds

Wednesday, May 5, 2021 - 1:00pm

Power 2021 U.S. Water Utility Residential Customer Satisfaction Study,SM released today.

Key Points: 
  • Power 2021 U.S. Water Utility Residential Customer Satisfaction Study,SM released today.
  • Specific areas showing declines in customer satisfaction are billing and payment and customer service.
  • The survey was conducted in four waves from June 2020 through March 2021.\nFor more information about the U.S. Water Utility Residential Customer Satisfaction Study, visit https://www.jdpower.com/business/utilities/water-utility-residential-cus... .\nJ.D.
  • Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years.

BairesDev Wins Stevie® Awards in 2021 Edition for Customer Service Department of the Year and Achievement in Customer Satisfaction

Tuesday, May 4, 2021 - 10:39pm

b'SAN FRANCISCO, May 4, 2021 /PRNewswire/ -- BairesDev , a leading technology solutions company, was recently named the winner of Silver and Bronze Stevie Awards in the categories of Customer Service Department of the Year and Achievement in Customer Satisfaction in the 19th Annual American Business Awards.\nBairesDev\'s work during 2020 set new company milestones and benchmarks.

Key Points: 
  • b'SAN FRANCISCO, May 4, 2021 /PRNewswire/ -- BairesDev , a leading technology solutions company, was recently named the winner of Silver and Bronze Stevie Awards in the categories of Customer Service Department of the Year and Achievement in Customer Satisfaction in the 19th Annual American Business Awards.\nBairesDev\'s work during 2020 set new company milestones and benchmarks.
  • "We\'re honored to receive these two recognitions as they acknowledge our commitment to prioritize and meet the needs of our clients in the shifting market landscape.
  • Details about The American Business Awards and the list of 2021 Stevie winners are available at www.StevieAwards.com/ABA .\nBairesDev is a leading technology solutions company based in San Francisco.
  • No matter the project, there is always a common philosophy: to innovate and simplify in order to make the highest quality software in the most efficient way possible.\n'

Agilysys to Report Fiscal 2021 4th Quarter Results on May 18th and Host Conference Call and Webcast

Tuesday, May 4, 2021 - 9:41pm

Both the call and webcast are open to the general public.\nThe conference call number is 224-357-2393 (domestic or international); and the conference ID number is 9163587.

Key Points: 
  • Both the call and webcast are open to the general public.\nThe conference call number is 224-357-2393 (domestic or international); and the conference ID number is 9163587.
  • Agilysys is known for its leadership in hospitality, its broad product offerings and its customer-centric service.
  • Some of the largest hospitality companies around the world use Agilysys solutions to help improve guest loyalty, drive revenue growth and increase operational efficiencies.
  • Agilysys operates across North America, Europe, the Middle East, Asia-Pacific, and India with headquarters located in Alpharetta, GA.\nView source version on businesswire.com: https://www.businesswire.com/news/home/20210504006290/en/\n'

DGAP-News: Vonovia SE: Focus on climate strategy and social responsibility - Vonovia off to a good start in 2021

Tuesday, May 4, 2021 - 6:22am

This makes it all the more important for us to support our customers as much as we can, especially during Covid.

Key Points: 
  • This makes it all the more important for us to support our customers as much as we can, especially during Covid.
  • The positive result was mainly due to carbon savings, increased customer satisfaction and a large number of senior-friendly building upgrades.
  • In the first quarter of 2021 Vonovia built 379 residential units - three times more than during the same quarter last year.
  • As a result, Vonovia is expecting its Group FFO to rise between \xe2\x82\xac 1,415 million and \xe2\x82\xac 1,465 million.

Huntington Ranks Highest in Customer Satisfaction with Consumer Banking in the North Central Region in the J.D. Power 2021 U.S. Retail Banking Satisfaction Study

Monday, May 3, 2021 - 5:45pm

b'COLUMBUS, Ohio, May 3, 2021 /PRNewswire/ --Huntington Bank (Nasdaq: HBAN; www.huntington.com ) has claimed the highest ranking in Customer Satisfaction with Consumer Banking in the North Central Region of the J.D.

Key Points: 
  • b'COLUMBUS, Ohio, May 3, 2021 /PRNewswire/ --Huntington Bank (Nasdaq: HBAN; www.huntington.com ) has claimed the highest ranking in Customer Satisfaction with Consumer Banking in the North Central Region of the J.D.
  • Power 2021 U.S. Retail Banking Satisfaction Study, the sixth time in nine years.\n"This recognition is especially meaningful because it shows that our colleagues delivered during a time when our customers needed us most," said Jon Greenwood, Director of Branch Banking.
  • Power 2021 U.S. Retail Banking Satisfaction Study is based on responses from 94,784 consumer banking customers of the largest banks in the United States about their experiences with their consumer bank.
  • Power 2021 U.S. Retail Banking Satisfaction Study measures satisfaction in six factors:\n'