Workforce optimization

Celebrating Mothers with a LIVE community class featuring Burnalong and FIT4MOM

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Lundi, mai 6, 2024

PIKESVILLE, Md., May 6, 2024 /PRNewswire/ -- Burnalong®, a leading provider of hybrid corporate wellness solutions, will host a free virtual class in collaboration with FIT4MOM, a pre and postnatal health, wellness and fitness program for every stage of motherhood. In honor of Mother's Day, Burnalong is inviting participants to celebrate with their moms on Thursday, May 9th at 12 p.m. EST with the live class, which will include options for all fitness levels.

Key Points: 
  • In honor of Mother's Day, Burnalong is inviting participants to celebrate with their moms on Thursday, May 9th at 12 p.m. EST with the live class, which will include options for all fitness levels.
  • According to McKinsey's, "Women in the Workplace" report, nearly 50% of the workforce is comprised of women and 85% become mothers during their careers .
  • "Burnalong and FIT4MOM share a common goal of promoting well-being through connectivity and support " said Beth Kahny, Business Development Manager for Partnerships at Burnalong.
  • Anyone can register to participate in the live virtual FIT4MOM class on Burnalong here.

Frost & Sullivan Cites SuccessKPI as a Workforce Optimization Leader and AI-Powered Vendor to Watch in 2024

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Mercredi, mars 6, 2024

FAIRFAX, Va., March 6, 2024 /PRNewswire/ -- SuccessKPI has been recognized in a new research analysis by Frost & Sullivan – AI Transforming WFO Solutions – that points to the growth of Workforce Optimization (WFO) tools and singles out SuccessKPI as an innovative, AI-powered provider in this hot technology market.

Key Points: 
  • FAIRFAX, Va., March 6, 2024 /PRNewswire/ -- SuccessKPI has been recognized in a new research analysis by Frost & Sullivan – AI Transforming WFO Solutions – that points to the growth of Workforce Optimization (WFO) tools and singles out SuccessKPI as an innovative, AI-powered provider in this hot technology market.
  • SuccessKPI also has an AI-based approach that allows supervisors to utilize specific language models to score calls and adjust for accuracy on a daily basis.
  • The confidence and transparency this move reflects in revealing the future innovation path makes SuccessKPI a vendor to watch out for in 2024 and beyond."
  • "SuccessKPI is committed to the relentless pursuit of CX improvement through innovation, analytics and action," said CEO Dave Rennyson.

SuccessKPI Unveils GenAI Portfolio & Roadmap

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Mardi, décembre 19, 2023

FAIRFAX COUNTY, Va., Dec. 19, 2023 /PRNewswire/ -- SuccessKPI Inc., an enterprise AI Analytics & Automation company, has unveiled its Artificial Intelligence (AI) Capabilities portfolio and AI roadmap for future development. Its newest additions are AI Scoring based on generative AI large language models and AI-based traffic forecasting designed to drive the field of customer experience and employee optimization to the next level.

Key Points: 
  • FAIRFAX COUNTY, Va., Dec. 19, 2023 /PRNewswire/ -- SuccessKPI Inc ., an enterprise AI Analytics & Automation company, has unveiled its Artificial Intelligence (AI) Capabilities portfolio and AI roadmap for future development.
  • "SuccessKPI has built an ambitious and achievable roadmap for our AI portfolio that will expand as the underlying technology advances in exciting new directions," said David Rennyson, CEO of SuccessKPI.
  • SuccessKPI is compatible with an industry-leading portfolio of partners including top CCaaS providers such as Genesys, Zoom, Amazon Connect, Five9, TalkDesk, and more.
  • SuccessKPI is also developing proactive analytics and more interactive ways to gain insight and take action directly from analytics dashboards.

Zebra Technologies Unveils Reimagined Software Portfolio at ZONE Customer Conferences

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Mardi, octobre 10, 2023

Zebra Technologies Corporation (NASDAQ: ZBRA), a leading digital solution provider enabling businesses to intelligently connect data, assets, and people, unveiled Zebra Workcloud™ —its purpose-built suite of enterprise software applications—at its annual ZONE customer user conferences held last month in Las Vegas, Nev. and Reading, United Kingdom.

Key Points: 
  • Zebra Technologies Corporation (NASDAQ: ZBRA), a leading digital solution provider enabling businesses to intelligently connect data, assets, and people, unveiled Zebra Workcloud™ —its purpose-built suite of enterprise software applications—at its annual ZONE customer user conferences held last month in Las Vegas, Nev. and Reading, United Kingdom.
  • Zebra Workcloud works natively with Zebra devices, and it is designed to be the destination solution for front-line worker optimization.
  • Zebra unveiled its reimagined software portfolio, Zebra Workcloud—a purpose-built suite of enterprise applications that works natively with Zebra devices—at its ZONE customer conferences held last month.
  • ZONE offers Zebra’s vibrant customer community the opportunity to connect and learn from other Zebra customers and partners, plus experience our latest hardware and software innovation like Zebra Workcloud.

AI-Driven ThinkAndor® Virtual Nursing Module expands virtual care capabilities at Orlando Health

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Lundi, octobre 9, 2023

ORLANDO, Fla., Oct. 9, 2023 /PRNewswire/ -- ThinkAndor® has expanded the inpatient virtual care capabilities at Orlando Health , a nonprofit healthcare provider in the Central Florida region, with the deployment of virtual nursing through ThinkAndor® Virtual Hospital.

Key Points: 
  • ORLANDO, Fla., Oct. 9, 2023 /PRNewswire/ -- ThinkAndor® has expanded the inpatient virtual care capabilities at Orlando Health , a nonprofit healthcare provider in the Central Florida region, with the deployment of virtual nursing through ThinkAndor® Virtual Hospital.
  • AI-powered, ThinkAndor's virtual nursing module uses generative and transformative AI models to automate more than 40% of nursing workflows.
  • Using large language models, ThinkAndor® virtual nursing module proactively curates automated triages for patient registration, in-patient nurse engagement, and discharge planning.
  • ThinkAndor®'s virtual nursing module is able to tailor patient care by automatically prompting users to complete documentation, follow-up, and other administrative tasks.

2023 Women in the Workplace Report Finds Women Are as Ambitious as Ever

Retrieved on: 
Jeudi, octobre 5, 2023

SAN FRANCISCO, Oct. 5, 2023 /PRNewswire/ -- Today, LeanIn.Org and McKinsey & Company released the ninth annual Women in the Workplace report, the largest study on the state of women in corporate America. This year's report, based on data from more than 270 companies and more than 27,000 employees, aims to break down four myths about women's experiences at work by providing data-driven insights into the challenges they face at each step on the corporate ladder.

Key Points: 
  • Reality: Women are more ambitious than before the pandemic—and workplace flexibility is powering that ambition.
  • At nearly every stage of the pipeline, women remain highly ambitious and just as ambitious as men.
  • Women who work hybrid or remotely are equally committed to their careers and equally as ambitious as women and men who work on-site.
  • Years of data show that women experience microaggressions at a significantly higher rate than men, making the workplace a mental minefield for many women.

Solution Optimizers partners with Hyland to provide ECM services solutions to financial institutions

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Mardi, juillet 25, 2023

LAFAYETTE, La., July 25, 2023 /PRNewswire/ -- Solution Optimizers, a professional services and consulting company for financial institutions, and Hyland, a leading content services provider, have partnered to help banks and credit unions increase efficiency through OnBase.

Key Points: 
  • LAFAYETTE, La., July 25, 2023 /PRNewswire/ -- Solution Optimizers , a professional services and consulting company for financial institutions, and Hyland , a leading content services provider, have partnered to help banks and credit unions increase efficiency through OnBase.
  • The partnership empowers Solution Optimizers to help financial institutions better use OnBase to increase productivity, improve customer service and reduce operational costs.
  • "The Hyland global partner community allows us to extend our content services solutions to more customers and complement other product offerings," said vice president of sales at Hyland, Eric Miller.
  • Solution Optimizers offers optimization services to banks and credit unions to help them align their OnBase solution with their operational processes.

hc1 Provides Thought Leadership on Unlocking the Value of Lab Data During 2023 AACC Annual Scientific Meeting & Clinical Lab Expo

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Jeudi, juillet 6, 2023

INDIANAPOLIS , July 6, 2023 /PRNewswire/ -- hc1, a leader in identifying real-time insights and risk signals in complex laboratory data, will be offering a Lecture Series Presentation at the 2023 AACC Annual Scientific Meeting & Clinical Lab Expo taking place in Anaheim, Calif., July 23-27, 2023.

Key Points: 
  • An estimated 80% of medical data collected today does not benefit patient care after the encounter, but labs are in the ideal position to lead the charge, because of the amount and type of data in their care.
  • The pair will share how by leveraging the power of  AWS, hc1 is helping lab managers gain visibility into overall performance and extend their capabilities to optimize operations, proactively engage with their customers and inform testing and treatment decisions.
  • In addition to attending the presentation, Clinical Lab Expo attendees are invited to meet the hc1 team in Booth #970 where a prototype of hc1's Workforce Optimization solution will be available for demonstration.
  • For more information on the 2023 AACC Annual Scientific Meeting & Clinical Lab Expo and to secure a spot, visit here .

hc1 Partners with American Oncology Network (AON) for development of hc1 Workforce Optimization™

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Mardi, juin 20, 2023

INDIANAPOLIS, June 20, 2023 /PRNewswire/ -- hc1, the leader in identifying real-time insights and risk signals in complex laboratory data, has announced a development partnership with American Oncology Network (AON), a rapidly growing network of community-based oncology practices across the country. The collaboration, which began in February 2023, will enable AON's cancer care team to optimize lab staffing through AI and machine learning models trained on combined timekeeping and testing data using hc1's upcoming Workforce Optimization solution.

Key Points: 
  • INDIANAPOLIS, June 20, 2023 /PRNewswire/ -- hc1 , the leader in identifying real-time insights and risk signals in complex laboratory data, has announced a development partnership with American Oncology Network (AON), a rapidly growing network of community-based oncology practices across the country.
  • "Lab results have downstream implications for our providers and patients," said Curtiss McNair, VP of laboratory services for AON.
  • For more information on hc1 Workforce Optimization, lab leaders can request a demonstration at hc1.com.
  • To learn more about hc1, visit hc1.com and to learn about AON visit AONcology.com .

TCN To Demonstrate New Workforce Engagement Suite for its Contact Center Platform at 2023 Collection and Recovery Solutions Conference

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Mercredi, mai 3, 2023

ST. GEORGE, Utah, May 3, 2023 /PRNewswire-PRWeb/ -- WHAT The Collection and Recovery Solutions Conference will be held May 10-12 in Las Vegas, Nevada. For over 20 years, Collection and Recovery Solutions has brought together creditors, collection executives, product and service providers, as well as exhibitors and sponsors to create an environment that promotes conversation and collaboration.

Key Points: 
  • TCN , a global provider of a comprehensive cloud-based call center platform for enterprises, contact centers, BPOs, and collection agencies, will host a booth at the 2023 Collection and Recovery Solutions conference.
  • During the three-day event, TCN will offer live, in-person demonstrations of TCN's Workforce Engagement suite, the newest feature of TCN's advanced call center software platform, TCN Operator .
  • Workforce Engagement aims to optimize call center operations, reduce non-productive agent hours and enhance customer experience by integrating Workforce Management (WFM) and Workforce Optimization (WFO) elements.
  • 3960 S Las Vegas Blvd, Las Vegas, NV 89119
    To learn more about this event, visit: https://collectionrecoverysolutions.com/
    To learn more about TCN Operator's Workforce Engagement Suite, visit: https://www.tcn.com/call-center-solutions/workforce-engagement/