Owner Satisfaction Gets a Jolt from New Models as Electric Vehicle Market Grows, J.D. Power Finds
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Tuesday, February 28, 2023
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Power 2023 U.S. Electric Vehicle Experience (EVX) Ownership Study,SM released today, the shift is most evident in the respective premium and mass market segment award recipients, Rivian R1T and MINI Cooper Electric.
Key Points:
- Power 2023 U.S. Electric Vehicle Experience (EVX) Ownership Study,SM released today, the shift is most evident in the respective premium and mass market segment award recipients, Rivian R1T and MINI Cooper Electric.
- Among premium BEV owners, satisfaction with public charging availability is 589, while satisfaction among mass market BEV owners is 341.
- Satisfaction among owners of premium EVs averages 756, while satisfaction among mass market EV owners averages 730.
- The overall EVX ownership index score measures electric vehicle owner satisfaction in both premium and mass market segments.