ibex Selected “Best Digital Customer Experience” Finalist for ICMI’s 2022 Global Contact Center Awards
Retrieved on:
Thursday, July 21, 2022
About ICMIThe International Customer Management Institute (ICMI) is the leading global provider of comprehensive resources for customer management professionals -- from frontline agents to executives -- who wish to improve customer experiences and increase efficiencies at every level of the contact center. Since 1985, ICMI has helped more than 50,000 organizations in 167 countries through training, events, consulting, and informational resources. ICMI's experienced and dedicated team of industry insiders, trainers, and consultants are committed to helping you raise the strategic value of your contact center, optimize your operations and improve your customer service. ICMI is brought to you by Informa Tech.
Key Points:
- WASHINGTON, July 21, 2022 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it has been named a finalist for Best Digital Customer Experience by the International Customer Management Institute (ICMI) , the authority on contact center excellence.
- The winners will be announced at the ICMI Contact Center Expo in Orlando, October 24th - 27th, 2022.
- As a leader and innovator in delivering seamless global CX solutions geared for the digital-first marketplace, ibex is honored to be recognized by ICMI, said ibex CEO Bob Dechant.
- The ICMI Global Contact Center Awards program celebrates greatness in the contact center industry and recognizes leading companies and teams who deliver an excellent customer and employee experience.