Associated tags: Operation, Communication, Travel, Information and communications technology, Internet, Quick Assist, ICT, SAN, SaskTel, Mobile phone, Hotel, Online shopping, Utah Blitzz
Retrieved on:
Thursday, January 25, 2024
Synthetic media,
Learning,
Customer service,
OpenAI,
AI,
Generative,
Engineering,
SaskTel,
Hallucination,
LLM,
Sales AUSTIN, Texas, Jan. 25, 2024 /PRNewswire/ -- Alepo proudly announces that Lüm Mobile, SaskTel's innovative all-digital mobile brand, has launched Lümbot, a cutting-edge AI-powered virtual agent from Alepo to deliver an all-digital customer support experience.
Key Points:
- AUSTIN, Texas, Jan. 25, 2024 /PRNewswire/ -- Alepo proudly announces that Lüm Mobile, SaskTel's innovative all-digital mobile brand, has launched Lümbot, a cutting-edge AI-powered virtual agent from Alepo to deliver an all-digital customer support experience.
- Lümbot, which lives on Lüm Mobile's website, harnesses the power of Generative AI to provide subscribers with an unparalleled level of interaction.
- Unlike traditional chatbots constrained by preset rules, Alepo's AI Virtual Agent is able to comprehend and engage in human-like customer service sessions through the use of Large Language Model (LLM).
- As more vertically specialized Generative AI integrators, like Alepo, are able to solve the hallucination problem the adoption of generative AI customer service is expected to accelerate, disrupting traditional customer service tools and processes.
Operation,
Communication,
Travel,
Information and communications technology,
Internet,
Quick Assist,
ICT,
SAN,
SaskTel,
Mobile phone,
Hotel,
Online shopping,
Utah Blitzz Blitzz Concierge is a remote video support service that helps technical support teams save money and reduce site visits.
Key Points:
- Blitzz Concierge is a remote video support service that helps technical support teams save money and reduce site visits.
- SaskTel provides wireline and wireless communications services, including landline telephone, mobile networks, broadband internet, and security services.
- With Blitzz’s app-free video tool, SaskTel is able to better support technical agents, reduce operating costs, and improve customer service by lowering the average issue resolution time.
- “With Blitzz’s app-free video support software, SaskTel can deliver high quality tech support services and provide a more stream-lined and efficient user experience.”
For more information about Blitzz, visit www.blitzz.co .
Retrieved on:
Tuesday, September 10, 2019
Technology,
Mobile,
Wireless,
Telecommunications,
Software,
Networks,
Internet,
Consumer electronics,
Personal computing,
Technology,
Computers,
Consumer electronics,
Cloud clients,
Smartphones,
Computing,
Smartphone,
Tablet computer,
SaskTel,
Phobio,
SaskTel SafeTrade enables the buyback and recapture of smartphones, tablets, computers, accessories, and any other pre-owned technology device in exchange for payment and/or recycling.
Key Points:
- SafeTrade enables the buyback and recapture of smartphones, tablets, computers, accessories, and any other pre-owned technology device in exchange for payment and/or recycling.
- Integrated with SaskTels point-of-sale (POS) system, the SafeTrade platform will manage all device trade-ins across 110 locations throughout Saskatchewan.
- With the SafeTrade platform powering our wireless device trade-in program, our customers will receive greater value for their trade-ins, helping them to upgrade to the latest technology for less, said Doug Burnett, SaskTel President and CEO.
- Founded in 2010, the company's product portfolio includes SafeTrade, an omni-channel software platform that automates mobile device trade-ins.
Data management,
Technology,
Health,
Telecommunications,
Networks,
Internet,
Hardware,
Mobile,
Wireless,
Telecommunications,
Computer networking,
Computing,
Open standards,
SaskTel,
Wi-Fi,
G.hn,
CommScope,
SaskTel,
CommScope: ARRIS (now part of CommScope ) today announced that SaskTel has selected the ARRIS HomeAssure solution to bring new high-performance Wi-Fi services to subscribers across Saskatchewan, Canada.
Key Points:
- ARRIS (now part of CommScope ) today announced that SaskTel has selected the ARRIS HomeAssure solution to bring new high-performance Wi-Fi services to subscribers across Saskatchewan, Canada.
- Together with ARRISs leading broadband gateways and extenders, the ARRIS HomeAssure solution works to cover homes in fast, reliable Wi-Fi, while creating operational and support efficiencies for SaskTel.
- SaskTel will use the HomeAssure solution in concert with the following ARRIS offerings to maximize Wi-Fi performance and coverage: ARRIS NVG448BQ residential gateways, VAP4641 wireless extenders, GPE2001 G.hn extenders, and the ECO Self-Service cloud-based Wi-Fi management and mobile app.
- With the ARRIS HomeAssure solution, subscribers dont need to wait for a technical service visit in the event of an issue.
