Blue Yonder Survey: Retailers Overestimate Their AI Knowledge, Miss Key Opportunities
The findings from the “Are Retailers Prepared for the AI Era?” report , released today, also suggest that retailers are overconfident in AI use, and, ultimately, are missing crucial opportunities relating to optimizing inventories and estimating accurate shipping dates, to name a few.
- The findings from the “Are Retailers Prepared for the AI Era?” report , released today, also suggest that retailers are overconfident in AI use, and, ultimately, are missing crucial opportunities relating to optimizing inventories and estimating accurate shipping dates, to name a few.
- “Retailers who are innovating with AI will leave their competitors behind, especially those who deploy the most efficient solutions that best meet their customer needs.
- Retail executives cannot afford to be overconfident in their AI strategy.”
Key findings from the report include:
85% of executives say they are extremely or very knowledgeable about AI. - And about half were grocery retailers (49%), with the rest being hardline retailers (36%) and softline retailers (15%).