Method engineering

HDI Announces Most-Read Technical Support and Service Management Topics of 2019

Retrieved on: 
Wednesday, December 18, 2019

COLORADO SPRINGS, Colo., Dec. 18, 2019 (GLOBE NEWSWIRE) -- HDI, the leading organization dedicated to elevating service and support across the enterprise, today announced the topics and trends that technical support and service management professionals sought out in 2019.

Key Points: 
  • COLORADO SPRINGS, Colo., Dec. 18, 2019 (GLOBE NEWSWIRE) -- HDI, the leading organization dedicated to elevating service and support across the enterprise, today announced the topics and trends that technical support and service management professionals sought out in 2019.
  • These articles first appeared in HDIs weekly newsletter, SupportWorld, which focuses on trends and topics related to technical support and service management.
  • In 2019, four of the top trending topics in technical support and service management were:
    ITIL has been the framework of choice for many organizations for years.
  • HDI empowers the technical support and service management community to advance their strategy, operations and teams through optimized service delivery.

Beyond20 Achieves Market Leader Accreditation For ITIL® Training

Retrieved on: 
Thursday, December 12, 2019

WASHINGTON, Dec. 12, 2019 /PRNewswire/ --Beyond20, a leading professional training and consulting firm, recently announced that it has been accredited as Market Leader for ITIL training by Course Conductor, an independent analytics and accreditation firm based in New York.

Key Points: 
  • WASHINGTON, Dec. 12, 2019 /PRNewswire/ --Beyond20, a leading professional training and consulting firm, recently announced that it has been accredited as Market Leader for ITIL training by Course Conductor, an independent analytics and accreditation firm based in New York.
  • The Trusted Training Radar Report evaluated verified customer feedback gathered from 7,898 corporate organizations and learners that have invested in ITIL training.
  • Based on the criterion, Beyond20 scored very high and was accredited as a Course Conductor Market Leader for ITIL training.
  • We believe people deserve the best professional training, so we publish trusted analytics that help the best training vendors grow by empowering training buyers to make more informed purchasing decisions.

Federal Trade Commission Awards 1901 Group Prime Task Order to Provide Infrastructure Management and Support Services

Retrieved on: 
Wednesday, October 23, 2019

RESTON, Va., Oct. 23, 2019 /PRNewswire/ --1901 Group announced it has been awarded a Call Order by the Federal Trade Commission (FTC) under an FTC Information Technology Support Service (ITSS) Blank Purchase Agreement (BPA) to provide infrastructure management and support services for the operation and maintenance of FTC's infrastructure and to implementimprovements in process efficiencies and infrastructure modernization through cloud services.

Key Points: 
  • RESTON, Va., Oct. 23, 2019 /PRNewswire/ --1901 Group announced it has been awarded a Call Order by the Federal Trade Commission (FTC) under an FTC Information Technology Support Service (ITSS) Blank Purchase Agreement (BPA) to provide infrastructure management and support services for the operation and maintenance of FTC's infrastructure and to implementimprovements in process efficiencies and infrastructure modernization through cloud services.
  • 1901 Group will provide systems software and hardware engineering, architecture, analysis and design; comprehensive identity and authentication management; infrastructure hardware and software management, operations and upgrades; infrastructure modernization; and ITIL compliant configuration management and documentation.
  • Our expertise in providing infrastructure management services, cloud solutions, and architecture will help the FTC protect American consumers and advance Commission performance."
  • We proudly support customers that span federal, state, and local governments, including law enforcement and criminal justice agencies and commercial markets.

Configuration Management Market - Global Forecast to 2024: Increased Demand for Simplifying and Synchronizing IT Resources to Boost Adoption

Retrieved on: 
Monday, October 7, 2019

5.2.4.1 Complexities Introduced By Third-Party Integrations, Acquisitions, and Collaborations

Key Points: 
  • 5.2.4.1 Complexities Introduced By Third-Party Integrations, Acquisitions, and Collaborations
    6 Configuration Management Market Analysis, By Module
    7 Configuration Management Market Analysis, By System
    8 Configuration Management Market Analysis, By Component
    9 Configuration Management Market Analysis, By Enterprise Size
    10 Configuration Management Market Analysis, By End-Use Vertical

Global Configuration Management Markets, 2024 by System, Module, Component, Enterprise Size, End-use Vertical, and Region - ResearchAndMarkets.com

Retrieved on: 
Monday, October 7, 2019

Over the years, there has been increasing awareness of configuration management tools within Telcom and ITeS vertical leading to a higher number of organizations adopting configuration management practices.

Key Points: 
  • Over the years, there has been increasing awareness of configuration management tools within Telcom and ITeS vertical leading to a higher number of organizations adopting configuration management practices.
  • The MSPs offer various managed services, such as server management services, client management services, security management services, and database management services.
  • The APAC configuration management market is experiencing disruptive growth, owing to its rapidly growing number of enterprises.
  • The APAC market is witnessing high growth at an exponential rate due to a large number of enterprises in this region.

Praecipio Consulting chosen as an Atlassian Program Participant

Retrieved on: 
Monday, August 12, 2019

AUSTIN, Texas, August 12, 2019 /PRNewswire-PRWeb/ --Praecipio Consulting is proud to announce that we have been chosen as one of the first participants of the newly formulated Atlassian Jira Align Specialization Program.

Key Points: 
  • AUSTIN, Texas, August 12, 2019 /PRNewswire-PRWeb/ --Praecipio Consulting is proud to announce that we have been chosen as one of the first participants of the newly formulated Atlassian Jira Align Specialization Program.
  • Atlassian announced that Praecipio Consulting is one of only fifteen companies worldwide selected to be the elite few to participate in the structured Jira Align Specialization Program.
  • "Serving as an Atlassian Platinum Solution Partner is a critical and core capability, and we look forward to the opportunities that this program will provide us.
  • As a cross-disciplinary consulting practice, Praecipio Consulting specializes in ITIL-based ITSM processes, Agile/SAFe, DevOps, Business Processes, and various frameworks.

Flexential® Announces Wide-Ranging Third-Party Compliance Certifications Awarded to its People and Data Centers

Retrieved on: 
Tuesday, July 23, 2019

These certifications cover all 40 data centers operated by Flexential, as well as, all cloud operations.

Key Points: 
  • These certifications cover all 40 data centers operated by Flexential, as well as, all cloud operations.
  • The certification shows that Flexential has achieved an industry-accepted level of compliance to the appropriate security and risk management standards.
  • Flexential provides industry-leading compliance and security support, ensuring that customer data remains safe, secure and in full compliance with both national and international regulations.
  • In addition to the certifications for the data centers, Flexential employees carry hundreds of individual certifications, including the Flexential Governance, Risk and Compliance teams who have an extensive industry and vendor certification history, including CRISC, PCI-QSA, CISA, CISSP and ITIL.

Global Knowledge Leads the Charge in Helping IT Professionals with New ITIL 4 Training

Retrieved on: 
Tuesday, June 18, 2019

Global Knowledge CEO Todd Johnstone said, "We are the world's largest dedicated IT training company because we put our students first.

Key Points: 
  • Global Knowledge CEO Todd Johnstone said, "We are the world's largest dedicated IT training company because we put our students first.
  • IT professionals know that we provide the best classes, the best labs and the best instructors in the business."
  • Barry Corless, Global Knowledge's global product director for IT best practices, and ITIL thought-leader, notes that with ITIL 4's release he is, "Excited about the new elements contained in ITIL 4.
  • Value adds like improved collaboration and agility really stand out in this iteration."

Understanding Key Supplier Relationship Management Benefits | SpendEdge

Retrieved on: 
Wednesday, June 12, 2019

SpendEdge, a leading provider of procurement market intelligence solutions, has announced the completion of their latest article on the supplier relationship management benefits .

Key Points: 
  • SpendEdge, a leading provider of procurement market intelligence solutions, has announced the completion of their latest article on the supplier relationship management benefits .
  • Supplier relationship management is one approach to identify and engage with the right stakeholders, drive effective communication, and align strategic objectives.
  • At SpendEdge, we understand the importance of supplier relationship management .
  • Therefore, we have compiled a list of supplier relationship management benefits that companies can reap by implementing effective supplier relationship management strategies.

Visure Solutions Launches New Comprehensive ALM Platform for Requirements Management

Retrieved on: 
Thursday, June 6, 2019

In an effort to help customers speed up that process while still delivering quality products, Visure Solutions, Inc. , a leading requirements Application Lifestyle Management (ALM) company, has launched Visure Requirements ALM Platform.

Key Points: 
  • In an effort to help customers speed up that process while still delivering quality products, Visure Solutions, Inc. , a leading requirements Application Lifestyle Management (ALM) company, has launched Visure Requirements ALM Platform.
  • The Visure ALM Platform supports requirements management, traceability management, collaboration management, test management, bug and issue tracking management, change management, risk management, certification management, report management and configuration management.
  • Established in 2002, Visure Solutions is a leading requirements management ALM company providing specialized, innovative and user-friendly solutions to implement efficient requirements management processes, aimed at guaranteeing the highest quality in the development of our clients' products, systems and services.
  • Visure's all-in-one requirements management ALM platform supports requirements management, test management, bug and issue tracking, change management, risk management and variant management.As part of its product upgrade, Visure has also introduced a new company logo.