Consumers Energy's Reliability Roadmap: Power Restored to Nearly 90% of Customers in Less Than 24 Hours in 2023
JACKSON, Mich., Feb. 6, 2024 /PRNewswire/ -- Consumers Energy announced today that nearly 9 in 10 customers who lost power in 2023 were restored in less than 24 hours -- the result of the company's major upgrades to strengthen Michigan's electric grid.
- Michigan's largest energy provider last year unveiled its Reliability Roadmap – a long-term commitment to improve reliability and restore all customers in less than 24 hours, even after severe storms.
- "We're going to continue following our Reliability Roadmap to ensure the power stays on for homes and businesses that count on us."
- Consumers Energy operates close to 100,000 miles of electric lines and serves nearly 2 million homes and businesses.
- Added smart technology including nearly 100 Automatic Transfer Reclosers (ATRs) that help limit the number and length of power outages.